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Volumn 13, Issue 3, 2002, Pages 227-238

Toward new metrics for Net-enhanced organizations

Author keywords

e Commerce; Frameworks; Measurement; Metrics; Net Enablement; Net Enhancement; Research Constructs

Indexed keywords

DATA ACQUISITION; INFORMATION DISSEMINATION; MATRIX ALGEBRA; WORLD WIDE WEB;

EID: 0036740238     PISSN: 10477047     EISSN: None     Source Type: Journal    
DOI: 10.1287/isre.13.3.227.80     Document Type: Article
Times cited : (79)

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