Driving usability into the public administration: The Italian experience

International Journal of Human Computer Studies

Volumn 57, Issue 2, 2002, Pages 121-138

  Catarci, Tiziana ^a   Matarazzo, Giacinto ^b   Raiss, Gianluigi ^c  

^a SAPIENZA UNIVERSITY OF ROME   (Italy)

^b FONDAZIONE UGO BORDONI   (Italy)

^c Autorita per l'Info Pub Admin   (Italy)

Author keywords

Interactive systems in public administration; Services to the citizen; Software usability; User centred design

Indexed keywords

COMPUTER SOFTWARE REUSABILITY; INFORMATION ANALYSIS; PROJECT MANAGEMENT; SERVICE LIFE;

SOFTWARE PROJECTS;

HUMAN COMPUTER INTERACTION;

EID: 0036704744     PISSN: 10715819     EISSN: None     Source Type: Journal    
DOI: 10.1016/S1071-5819(02)91014-1     Document Type: Article

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