Effect of service quality on post-visit intentions over time: The case of a library

Total Quality Management

Volumn 13, Issue 4, 2002, Pages 537-546

  Banwet, Devinder K ^a   Datta, Biplab ^a  

^a INDIAN INSTITUTE OF TECHNOLOGY DELHI   (India)

Author keywords

[No Author keywords available]

Indexed keywords

EID: 0036660220     PISSN: 09544127     EISSN: None     Source Type: Journal    
DOI: 10.1080/09544120220149322     Document Type: Article

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