After Bristol: Putting patients at the centre

Quality and Safety in Health Care

Volumn 11, Issue 2, 2002, Pages 186-188

  Coulter, Angela ^a  

^a PICKER INSTITUTE EUROPE   (United Kingdom)

Author keywords

[No Author keywords available]

Indexed keywords

HEALTH CARE COST; HEALTH CARE DELIVERY; HEALTH CARE QUALITY; IATROGENIC DISEASE; LAW SUIT; MEDICAL LIABILITY; MEDICAL PRACTICE; PATIENT CARE; PATIENT INFORMATION; PATIENT SATISFACTION; SAFETY; SHORT SURVEY;

EID: 0036624077     PISSN: 09638172     EISSN: None     Source Type: Journal    
DOI: 10.1136/qhc.11.2.186     Document Type: Short Survey

References (24)

1. Bristol Royal Infirmary Inquiry. Learning from Bristol: The Report of the Public Inquiry into Children's Heart Surgery at the Bristol Royal Infirmary 1984-1995. London: Stationery Office, 2001. www.bristol-inquiry.org.uk/(accessed 5 Feb 2001).
2. Mercer SW, Watt GCM, Reilly D. Empathy is important for enablement. BMJ 2001;322:865.
3. Secretary of State for Health. The NHS Plan. London: Stationery Office, 2000.
4. Donelan K, Blendon RJ, Schoen C, Binns K, Osborn R, Davis K. The elderly in five nations: The importance of universal coverage. Health Affairs 2000;19:226-35.
5. Mulligan J. What Do the Public Think? London: Health Care UK and King's Fund, 2000:12-7.
6. Cockburn J, Pit S. Prescribing behaviour in clinical practice: Patients' expectations and doctors' perceptions of patients' expectations. BMJ 1997;315:520-3.
7. Di Blasi Z, Harkness E, Ernst E, Georgiou A, Kleijnen J. Influence of context effects on health outcomes: A systematic review. Lancet 2001;357:757-62.
8. Mullen PD. Compliance becomes concordance. BMJ 1997;314:691.
9. Volk RJ, Cass AR, Spann SJ. A randomized controlled trial of shared decision making for prostate cancer screening. Arch Fam Med 1999;8:333-40.
10. Makoul G, Arntson P, Schofield T. Health promotion in primary care: Physician-patient communication and decision-making about prescription medications. Soc Sci Med 1995;41:1241-54.
11. Stevenson FA, Barry CA, Britten N, Barber N, Bradley CP. Doctor-patient communication about drugs: The evidence for shared decision making. Soc Sci Med 2000;50:829-40.
12. Elwyn G, Edwards A, Kinnersley P, Grol R. Shared decision making and the concept of equipoise: The competences of involving patients in healthcare choices. Br J Gen Pract 2000;50:892-7.
13. Dean B, Barber N, Schachter M. What is a prescribing error? Qual Health Care 2000;9:232-7.
14. Consumers' Association. Patient Information Leaflets: Sick Notes? London: Consumers' Association, 2000.
15. Pyper C, Amery J, Watson M, Crook C, Thomas B. ERDIP Online Patient Access Project. Oxford: Bury Knowle Health Centre and Department of Public Health, University of Oxford, 2001.
16. Vincent C, Young M, Phillips A. Why do people sue doctors? A study of patients and relatives taking legal action. Lancet 1994;343:1609-13.
17. Lavelle-Jones C, Byrne DJ, Rice P, Cuschieri A. Factors affecting quality of informed consent. BMJ 1993;306:885-90.
18. Coulter A, Entwistle V, Gilbert D. Sharing decisions with patients: Is the information good enough? BMJ 1999;318:318-22.
19. Tudor Hart J. Expectations of health care: Promoted, managed or shared? Health Expectations 1998;1:3-13.
20. O'Connor AM, Rostom A, Fiset V, Tetroe J, Entwistle V, Llewellyn-Thomas H, et al. Decision aids for patients facing health treatment or screening decisions: Systematic review. BMJ 1999;319:731-4.
21. Holmes-Rovner M, Llewellyn-Thomas H, Entwistle V, Coulter A, O'Connor A, Rovner DR. Patient choice modules for summaries of clinical effectiveness: A proposal. BMJ 2001;322:664-7.
22. Sitzia J, Wood J. Patient satisfaction: A review of issues and concepts. Soc Sci Med 1997;45:1829-43.
23. Cleary PD, Edgman-Levitan S. Health care quality: Incorporating consumer perspectives. JAMA 1997;278:1608-12.
24. Marshall MN, Shekelle PG, Leatherman S, Brook RH. The public release of performance data: What do we expect to gain? A review of the evidence. JAMA 2000;282:1866-74.