The role of human resource practices in reducing occupational stress and strain

International Journal of Stress Management

Volumn 9, Issue 3, 2002, Pages 207-226

  Teo, Claire ^a   Waters, Lea ^a  

^a UNIVERSITY OF MELBOURNE   (Australia)

Author keywords

Human resource practices; Occupational stress; Organizational commitment; Strains; Stressors

Indexed keywords

EID: 0036271029     PISSN: 10725245     EISSN: None     Source Type: Journal    
DOI: 10.1023/A:1015575910080     Document Type: Article

References (71)

1. Abramis, D. J. (1994). Relationship of job stressors to job performance: Linear or an inverted-U? Psychological Reports, 75 547-558.
2. Antonovsky, A. (1979). Health, stress, and coping. San Francisco: Jossey-Bass.
3. Arbuckle, J., & Wothke, W. (1999). AMOS v4: User's guide. Chicago: SmallWaters Corporation.
4. Arnold, J., Cooper, C. L. & Roberston, J. T. (1995). Work psychology: Understanding human behavior in the workplace. London: Pit Publishing.
5. Barney, J. (1995). Looking inside for competitive advantage. Academy of Management Executive, 9, 49-61.
6. Bond, M. H. (1996). The handbook of Chinese psychology. Hong Kong: Oxford University Press.
7. Boey, K. W. (1991). Differential relationship of work stress to mental ill-health and job dissatistaction among nursing professionals. Chinese Journal of Psychology, 33, 77-86.
8. Boey, K. W. (1998). Stress and nursing. Issues in Mental Health Nursing, 19, 33-54.
9. Bunce, D. (1997). What factors are associated with the outcome of individual-focused worksite stress management interventions? Journal of Occupational and Organizational Psychology, 70, 1-17.
10. Chan, K. B., Lai, G., Ko, Y. C., & Boey, K. W. (2000). Work stress among six professional groups: the Singapore experience. Social Science and Medicine, 50, 1415-1432.
11. Chen, S. R., & Huang, K. L. (1982). The relationship between personality, needs, work nature, and job satisfaction. Management Review, 1, 18-38 (In Chinese)
12. Clarke, T., Mabey, C., & Skinner, D. (1998). Experiencing HRM: the importance of the inside story. In C. Mabey, D. Skinner, & T. Clark (Eds.), Experiencing human resource management (pp. 1-13). Thousand Oaks, CA: Sage.
13. Decker, P. J., & Borgen, F. H. (1993). Dimensions of work appraisal: Stress, strain, coping, job satisfaction, and negative affectivity. Journal of Counseling Psychology, 40, 470-478.
14. Dollard, M., & Winefield, A. H. (1996). Managing occupational stress: A national and international perspective, International Journal of Stress Management, 3, 69-83.
15. Elkin, A. J., & Rosch, P. J. (1990). Promoting mental health at the workplace: The prevention side of stress management. Occupational Medicine: State of the Art Review, 5, 739-754.
16. Fife-Schaw, C. (1995). Surveys and sampling issues. In G. Breakwell, S. Hammond, & C. File-Schaw (Eds.), Research methods in psychology (pp. 99-155). London: Sage Publications Ltd.
17. Gillespie, N., Walsh, M., Winefield, A. H., Dua, J., & Stough, C. (2001). Occupational stress in universities: Staff perceptions of the causes, consequences and moderators of stress. Work and Stress, 15, 53-72.
18. Greennberg, J., & Baron, R. A. (1995). Behavior in organizations: Understanding and managing the human side of work (5th ed.). New York: Prentice Hall.
19. Grover, S. L., & Crooker, K. J. (1995). Who appreciates family-responsive HR policies: The impact of family- friendly policies on the organizational attachment of parents and non-parents. Personnel Psychology, 48, 271-289.
20. Guest, D., & Conway, N. (1997). Employee motivation and the psychological contract. London: IPD.
21. Guest, D. E. (1999). HR management: The workers' verdict. HR Management Journal, 9, 5-25.
22. Hair, J., Anderson, R., Tatham, R., & Black, W. (1995). Multivariate data analysis (4th ed.). Upper Saddle River, NJ: Prentice Hall.
23. Heiman, G. W. (1995). Research methods in psychology. Boston: Houghton Mifflin Co.
24. Hemingway, M. A., & Smith, C. S. (1999). Organizational climate and occupational stressors as predictors of withdrawal behaviours and injuries in nurses. Journal of Occupational and Organizational Psychology, 72, 285-299.
25. Ho, T. S. (1995). The Singapore executive: Stress, personality, and well-being. Journal of Management Development, 14, 47-55.
26. Hoyle, R. (1995). Structural equation modelling: Concepts, issues and applications. London: Sage.
27. Huselid, M. (1995). The impact of HR management practices on turnover, productivity, and corporate financial performance. Academy of Management Journal, 38, 635-672.
28. Hurrell, J. (1989). An overview of organizational stress and health. In L. Murphy & T. Schoenborn (Eds.), Stress management in work settings (pp. 31-43). New York. Praeger.
29. Jamal, M. (1984). Job stress and job performance controversy: An empirical assessment. Organizational Behavior and Human Performance, 33, 1-21.
30. Jackson, S. E. (1983). Participation in decision-making as a strategy for reducing job-related strain. Journal of Applied Psychology, 68, 3-19.
31. Kao, H., & Sek-Hong, N. (1993). Organisational commitment: From trust to altruism at work. Psychology & Developing Societies. 5, 43-60.
32. Kobasa, S. C. (1982). Commitment and coping in stress resistance among lawyers. Journal of Personality and Social Psychology, 42, 707-717.
33. Kossek, E. E., & Nichol, V. (1992). The effects of on-site childcare on employee attitudes and performance. Personnel Psychology, 45, 485-509.
34. Lau, B. Yung, P., Mak, J., & Wallace, J. (1997). An epidemiological study on work and family stress among Chinese in Hong Kong. International Journal of Stress Management, 4, 101-109.
35. Lee, S. K., & Tan, H. H. (1993). Rhetorical vision of men and women managers in Singapore. Human Relations, 46, 527-542.
36. Lim, K. G., & Yuen, E. C. (1998). Doctors, patients, and perceived job image: An empirical study of stress and nurses in Singapore. Journal of Behavioral Medicine, 21, 269-282.
37. Lim, T. K. (1995). Stress demands on school administrators in Singapore. Work and Stress, 9, 491-501.
38. Mathieu, J. E. (1988). A causal model of organizational commitment in a military training environment. Journal of Vocational Behaviour, 32, 321-335.
39. Mathieu, J. E., & Zajac, D. M. (1990). A review and meta-analysis of the antecedents, correlates, and consequences of organisational commitment. Psychological Bulletin, 108, 171-194.
40. McCormick, I. A., & Cooper, C. L. (1988). Executive stress: Extending the international comparison. Human Relations, 41, 65-72.
41. Mitchell, M., & Jolley, J. (1992). Research design explained (2nd ed.). New York: Holt, Rinehart, & Winston, Inc.
42. Motowidlo, S. J., Manning, M. R., & Packard, J. S. (1986). Occupational stress: Its causes and consequences for job performance. Journal of Applied Psychology, 71, 618-629.
43. Mowday, R. T., Porter, L. W., & Steers, R. M. (1982). Employee-organisation linkages. San Diego, CA: Academic Press.
44. Oglivie, J. R. (1986). The role of HR management practices in predicting organizational commitment. Group & Organization Studies, 11, 335-359.
45. Osipow, S., Doty, R., & Spokane, A. (1985). Occupational stress, coping, and strain across the life span. Journal of Vocational Behavior, 27, 98-108.
46. Osipow, S. H. (1998). Occupational stress inventory revised edition (OSI-R). Odessa, FL: Psychological Assessment Resources.
47. Osipow, S. H., & Davis, A. S. (1988). The relationship of coping resources to occupational stress and strain. Journal of Vocational Behavior, 32, 1-15.
48. Porter, L. M., Steers, R. M., Mowday, R. T., & Boulian, P. V. (1974). Organizational commitment, job satisfaction, and turnover among psychiatric technicians. Journal of Applied Psychology, 59, 603-609.
49. Quick, J. C., Quick, J. D., Nelson, D. L., & Hurrell, J. J. (1997). Preventive stress management in organizations. Washington: American Psychological Association.
50. Rajadhyaksha, U., & Bhatnagar, D. (2000). Life role salience: A study of dual career couples in the Indian context. Human Relations, 53, 489-511.
51. Rees, D. W. (1995). Work-related stress in health service employees. Journal of Managerial Psychology, 10, 4-11.
52. Rcvicki, D. A., Whitley, T. W., & Gallery, M. E. (1993). Organizational characteristics, perceived work stress, and depression in emergency medicine residents. Behavioral Medicine, 19, 74-81.
53. Ross, R. R., & Altmaier, E. M. (1994). Intervention in occupational stress: A handbook of counselling for stress at work. London: Sage Publications.
54. Sargent, L. (1995). Public sector change: Organisational stressors and strategic interventions. In Cotton, P. (Ed.), Psychological health in the workplace: Understanding & managing occupational stress (pp. 159-170). Carlton South VIC: Australian Psychological Society Ltd.
55. Sargent, L., & Terry, D. (1998). The effects of work control and job demands on employee adjustment and work performance. Journal of Occupational and Organizational Psychology, 71, 219-236.
56. Sargent, L., & Terry, D. (2000). The moderating role of social support in Karaseck's job strain model. Work and Stress, 14, 245-262.
57. Shaugnessy, J., & Zechmeister, E. (1994). Research methods in psychology. New York: McGraw-Hill International Editions.
58. Singapore Department of Statistics. (2001). Author.
59. Singapore Standard Occupational Classification (SSOC) 2001. Singapore Department of Statistics.
60. Siu, O. L., & Cooper, C. L. (1997). The use of the Occupational Stress Indicator (OSI) in factory workers in China. International Journal of Stress Management, 4, 171-182.
61. Siu, O. L., & Cooper, C. L. (1998). A study of occupational stress, job satisfaction and quitting intention in Hong Kong firms: The role of locus of control and organizational commitment. Stress Medicine, 14, 55-66.
62. Siu, O. L., Lu, L., & Cooper, C. L. (1999). Managerial stress in Hong Kong and Taiwan: A comparative study. Journal of Managerial Psychology, 14, 6-25.
63. Smit, I., & Schabracq, M. (1997). Stress, performance, and organizational cultures. International Journal of Stress Management, 4, 275-295.
64. Sullivan, S. E., & Bhagat, R. S. (1992). Organizational stress, job satisfaction, and job performance: Where do we go from here? Journal of Management, 18, 353-374.
65. Tabachnick, B. G., & Fidell, L. S. (1996). Using Multivariate Statistics (3rd ed.). New York: HarperCollins College Publishers.
66. Terra, N. (1995). The prevention of job stress by redesigning jobs and implementing self-regulating teams. In L. R. Murphy, J. J. Hurrell Jr., S. C. Sauter, & G. P. Keita, Job stress interventions (pp. 265-282). Washington: American Psychological Association.
67. Ulleberg, P., & Rundmo, T. (1997). Job stress, social support, job satisfaction, and absenteeism among offshore oil personnel. Work and Stress, 11, 215-228.
68. Wall, T. D., & Clegg, C. W. (1981). A longitudinal study of group work redesign. Journal of Occupational Behavior, 2, 31-49.
69. Wilkinson, L. & Task Force on Statistical Inference (1999). Statistical methods in psychology journals: Guidelines and explanations. American Psychologist, 54, 594-604.
70. Winefield, A. H. (2000). Stress in academe. Some recent research findings. In D. T. Kenny, J. G. Carlson, F. J. McGuigan, & J. L. Sheppard (Eds.), Stress and health: Research and clinical applications (pp. 437-446). Sydney: Harwood.
71. Wyatt, T. A. (1990). Stress management programmes in Singapore: An exploratory study. Asia Pacific Journal of Management 13, 77-99.