Communication barriers and information-seeking counterstrategies in accounts of practitioner-patient encounters

Library and Information Science Research

Volumn 24, Issue 1, 2002, Pages 31-47

  McKenzie, Pamela J ^a  

^a UNIVERSITY OF WESTERN ONTARIO   (Canada)

Author keywords

[No Author keywords available]

Indexed keywords

EID: 0036176591     PISSN: 07408188     EISSN: None     Source Type: Journal    
DOI: 10.1016/S0740-8188(01)00103-7     Document Type: Article

References (70)

1. Physician-patient communication from the perspective of library and information science
2. Reference success: What has changed over the past ten years?
3. Doing things with illness: The micro politics of the CFS clinic
4. Patient information-seeking behaviors when communicating with doctors
5. Patient-centered communication
6. The production of authoritative knowledge in American prenatal care
7. The impoverished life-world of outsiders
8. Information seeking on the Web: An integrated model of browsing and searching
9. Interpersonal communication skills for enhancing physician-patient relationships
10. Useful theory for librarianship: Communication, not information
11. Information as a user construct: The relevance of perceived information needs to synthesis and interpretation
12. Flying a light aircraft: Reference service evaluation from a user's viewpoint
13. Information encountering: A conceptual framework for accidental information discovery
14. Institutional authority and the structure of discourse
15. A discourse of the social: Medical talk/power talk/oppositional talk?
16. Nursing wounds: Nurse practitioners, doctors, women patients, and the negotiation of meaning
17. Learning for two: A study of the rhetoric of pregnancy practices
18. Patient-practitioner information exchange as an asymmetrical social encounter: Do patients actually know what their practitioners think they know?
19. When is a shared decision not (quite) a shared decision? Negotiating preferences in a general practice encounter
20. Motherhood, medicine, and morality: Scenes from a medical encounter
21. A selective review of the literature on nurse-patient communication: Has the patient's contribution been neglected?
22. Authoritative knowledge and its construction
23. The search for labor information during pregnancy
24. Seeking meaning: A process approach to library and information science
25. Interpretative repertoires of medication among the oldest-old
26. 'They've forgotten that I'm the mum': Constructing and practising motherhood in special care nurseries
27. Fit to reproduce? The regulative role of pregnancy texts
28. Interaction and asymmetry in clinical discourse
29. Negotiating authoritative knowledge: Information practices across a life transition
30. The language of attentive patient care: A comparison of two medical interviews
31. Cross-cultural cyborgs: Greek and Canadian women's discourses on fetal ultrasound
32. Reference communication: Commonalities in the worlds of medicine and librarianship
33. Doctor-patient communication: A review of the literature
34. The role of community health nurses in providing information and referral to the elderly: A study based on social network theory
35. 'Why didn't you say just that?' Dealing with issues of asymmetry, knowledge and competence in the pharmacist/client encounter
36. Representing reality: Discourse, rhetoric and social construction
37. Discourse and social psychology: Beyond attitudes and behaviour
38. Analyzing discourse
39. Discourse analysis
40. Doctors, patients, and time
41. Recognizing and adjusting to barriers in doctor-patient communication
42. Interpersonal communication with library patrons: Physician-patient research models
43. Accounts of health and illness: Dilemmas and representations
44. Communication in the physician-patient relationship
45. The interactional construction of asymmetry: The medical agenda as a resource for delaying response to patient questions
46. Best practices: An analysis of the best (and worst) in fifty two public library reference transactions
47. Negative closure: Strategies and counter-strategies in the reference transaction
48. Has the Internet changed anything in reference? The library visit study, phase 2
49. Physician/patient communication: Transmission of information and patient effects
50. Patient question asking in physician-patient interaction
51. Studies of doctor-patient interaction
52. Patient-physician communication: A descriptive summary of the literature
53. The sense-making theory: Reviewing the interests of a user-centered approach to information seeking and use
54. Everyday life information seeking: Approaching information seeking in the context of "way of life
55. Information control and the exercise of power in the obstetrical encounter
56. Asking questions about medication: Analysis of physician-patient interactions and physician perceptions
57. Protective strategies of lesbian clients in health care environments
58. What is a successful doctor-patient interview? A study of interactions and outcomes
59. Effective physician-patient communication and health outcomes: A review
60. Information-giving in medical consultations: The influence of patients' communicative styles and personal characteristics
61. Analyzing qualitative interview data: The discourse analytic method
62. The prescription of contraception: Negotiations between doctors and patients
63. A social constructionist approach to the study of information use as a discursive action
64. The politics of medical encounters: And how patients and doctors deal with social problems
65. The information needs and information-seeking behaviour of older adults: An Australian study
66. Discovered by chance: The role of incidental information acquisition in an ecological model of information use
67. Information behaviour: An inter-disciplinary perspective
68. Information behaviour: An inter-disciplinary perspective