Policy analysis for warranty, maintenance, and upgrade of software systems

Journal of Software Maintenance and Evolution

Volumn 13, Issue 6, 2001, Pages 469-493

  Sahin, Izzet ^a   Zahedi, Fatemeh ^a  

^a UNIVERSITY OF WISCONSIN MILWAUKEE   (United States)

Author keywords

Index of customer satisfaction; Market factors; Software change policies; Technological obsolescence

Indexed keywords

DECISION MAKING; INDUSTRIAL ECONOMICS; INFORMATION TECHNOLOGY; MARKETING; PUBLIC POLICY;

CUSTOMER SATISFACTION INDEX; INFORMATION SYSTEMS; MARKET VOLATILITY; SOFTWARE CHANGE POLICIES; TECHNOLOGICAL OBSOLESCENCE;

COMPUTER SOFTWARE MAINTENANCE;

EID: 0035706765     PISSN: 1532060X     EISSN: None     Source Type: Journal    
DOI: 10.1002/smr.242     Document Type: Article

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