Developing a service excellence system for ambulatory care pharmacy services

American Journal of Health-System Pharmacy

Volumn 58, Issue 17, 2001, Pages 1597-1606

  Craig, Sybil ^a   Crane, Vicki S ^b,c   Hayman, Jimmy N ^c   Hoffman, Rick ^d   Hatwig, Christopher A ^d  

^a Pharmacy Services

^b Pharmaceutical and Material Services   (United States)

^c PARKLAND HEALTH AND HOSPITAL SYSTEM   (United States)

^d PHHS   (United States)

Author keywords

Ambulatory care; Costs; Data collection; Patients; Personnel, pharmacy; Pharmaceutical services; Pharmacy, institutional, hospital; Planning and design; Prescriptions; Quality assurance

Indexed keywords

AMBULATORY CARE; ARTICLE; HEALTH CARE SYSTEM; HOSPITAL PERSONNEL; PATIENT SATISFACTION; PHARMACY; PRESCRIPTION; PRIORITY JOURNAL; QUALITY CONTROL; STAFF TRAINING; TEACHING HOSPITAL;

EID: 0035449373     PISSN: 10792082     EISSN: None     Source Type: Journal    
DOI: 10.1093/ajhp/58.17.1597     Document Type: Article

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