Information flows for high-performance manufacturing

International Journal of Production Economics

Volumn 70, Issue 1, 2001, Pages 21-36

  Forza, C ^a   Salvador, F ^a  

^a UNIVERSITY OF PADOVA   (Italy)

Author keywords

[No Author keywords available]

Indexed keywords

BENCHMARKING; ELECTRONIC DATA INTERCHANGE; INFORMATION MANAGEMENT; PROCESS ENGINEERING; STRATEGIC PLANNING; TOTAL QUALITY MANAGEMENT;

HIGH-PERFORMANCE MANUFACTURING; INFORMATION FLOWS;

JUST IN TIME PRODUCTION;

EID: 0035283613     PISSN: 09255273     EISSN: None     Source Type: Journal    
DOI: 10.1016/S0925-5273(00)00038-4     Document Type: Article

References (90)

1. Schonberger R.J. World Class Manufacturing: The Lessons of Simplicity Applied. 1986;The Free Press, New York, NY.
2. Womack J.P., Jones T.J., Roos D. The Machine that Changed the World. 1990;Rawson and Associates, New York, NY.
3. G. Giffi, A.V. Roth, G.M. Seal, Competing in World Class Manufacturing: America's 21st Century Challenge, Business One Irwin, Homewood, IL, 1990.
4. Wheelwright S.C., Clark K.B. Revolutionizing Product Development: Quantum Leaps in Speed, Efficiency and Quality. 1992;The Free Press, New York.
5. Flynn B.B., Schroeder R.G., Flynn E.J., Sakakibara S., Bates K.A. World-class manufacturing project: Overview and selected results. International Journal of Operations and Production Management. 17(7):1997;671-685.
6. Filippini R., Forza C., Vinelli A. Sequences of operational improvements: Some empirical evidence. International Journal of Operations & Production Management. 18(2):1998;195-207.
7. Gunn T.G. Manufacturing for Competitive Advantage. 1987;Ballinger, New York.
8. Hayes R.H., Wheelwright S.C., Clark K.B. Dynamic Manufacturing. 1988;The Free Press, New York.
9. Clark K.B., Fujimoto T. Product Development Performance. 1991;Harvard Business School Press, Boston, MA.
10. Flynn B.B., Schroeder R.G., Sakakibara S. A framework for quality management research and an associated measurement instrument. Journal of Operations Management. 11:1994;339-366.
11. Decision Line, Managing the interface between information systems and operations, Decision Line 28(5) (1997) 53.
12. Fujimoto T. The Evolution of a Manufacturing System at Toyota. 1999;Oxford University Press, New York.
13. Jablin F.M., Putnam L.L., Roberts K.H., Porter L.W. Handbook of Organizational Communication - An Interdisciplinary Perspective. 1987;Sage Publications, London, UK.
14. Lynch R.L., Cross K.F. Measure Up! - Yardsticks for Continuous Improvement. 1991;Blackwell, Cambridge, MA.
15. Juran J.M., Gryna F.M. Quality Planning and Analysis. 1993;McGraw Hill, New York, NY.
16. Davenport T.H. Process Innovation, Reengineering Work Through Information Technology. 1993;Harvard Business School Press, Boston, MA.
17. E. Bartezzaghi, G. Spina, R. Verganti, Nuovi Modelli di Impresa e Tecnologie di Integrazione, Franco Angeli, Milano.
18. Childe S.J., Maull R., Bennett J. Frameworks for understanding business process reengineeering. International Journal of Operations and Production Management. 14(12):1994;22-34.
19. C. Forza, Achieving superior operating performance from integrated pipeline management: An empirical study, International Journal of Physical Distribution & Logistic Management (9) (1996) 36-63.
20. C., Forza, Work organization in lean production and traditional plants - What are the differences? International Journal of Operations and Production Management 16 (2), (1996) 42-62.
21. Bitici U.S., Muir D. Business process definition: A bottom-up approach. International Journal of Production and Operations Management. 17(4):1997;365-374.
22. MacIntosh R. Business process re-engineering, new applications for techniques of production engineering. International Journal of Production Economics. 50:1997;43-49.
23. Guetzkow H. Communications in organisations. March J.G. Handbook of Organisations. 1965;Rand McNally and Company, Chicago, IL.
24. Katz D., Kahn R.L. The Social Psychology of Organisations. 1966;Wiley, New York.
25. Stohl C., Redding W.C. Messages and message exchange processes. Jablin F.M., Putnam L.L., Roberts K.H., Porter L.W. Handbook of Organizational Communication - An Interdisciplinary Perspective. 1987;Sage Publications, London.
26. Greenbaum H.H. The audit of organizational communication. Academy of Management Journal. 27:1974;739-754.
27. March J.G., Simon H.A. Organisations. 1958;Wiley, New York.
28. Downs A. Inside Bureaucracy. 1967;Little Brown, Boston, MA.
29. Melcher A.J., Beller R. Toward a theory of organization communication: Consideration in channel selection. Academy of Management Journal. 10:1967;39-52.
30. Galbraith J.R. Organisation design: An information processing view. Interfaces. 4(3):1974;28-36.
31. Wofford J.C., Gerloff E.A., Cummins R.C. Organizational Communication: The Keystone to Managerial Effectiveness. 1977;McGraw-Hill, New York, NY.
32. Gerloff E.A. Organisational Theory and Design. 1985;McGraw-Hill, New York, NY.
33. Alexander E.R., Helms M.M., Curran K.E. An information processing analysis of organisation information adequacy/abundance. Management Communication Quarterly. 1(2):1987;150-172.
34. Holland W.E., Stead B.A., Liebrok R.C. Information channel/source selection as a correlate of technical uncertainty in a research and development organisation. IEEE Transactions on Engineering Management. 23:1976;163-167.
35. Daft R.L., Lengel R.H. Organisational information requirements, media richness, and structural design. Management Science. 32:1986;554-571.
36. Tushman M.L., Nadler D.A. Information processing as an integrating concept in organisation design. Academy of Management Review. 3:1978;613-624.
37. De Toni A., Filippini R., Forza C. Manufacturing strategy in global markets: an operations management model. International Journal of Operations & Production Management. 12(4):1992;7-18.
38. Oakland J.S. Total Quality Management - The Route to Improving Performance. 1993;Butterworth Heinemann, Oxford.
39. Greller M.M., Herold D.M. Sources of feedback: A preliminary investigation. Organizational Behaviour and Human Performance. 13:1975;244-256.
40. Hanser L.M., Muchinsky P.M. Work as an information environment. Organisational Behaviour and Human Performance. 21:1978;47-60.
41. Rungtusanatham M., Anderson J.C., Dooley K.J. Conceptualizing organizational implementation and practice of statistical process control. Journal of Quality Management. 2(1):1997;113-137.
42. Forza C. The impact of information systems on quality performance - an empirical study. International Journal of Operations and Production Management. 15(6):1995;69-83.
43. Vollman T.E., Berry W.L., Whybark D.C. Manufacturing Planning and Control Systems. 1992;Business One Irwin, Homewood, IL.
44. Steudel H.J., Desruelle E.P. Manufacturing in the Nineties - How to Become a Mean, Lean, World-Class Competitor. 1992;Van Nostrand Reinhold, New York.
45. Hall R.W., Johnson H.T., Turney P.B.B. Measuring Up: Charting Pathways to Manufacturing Excellence. 1991;Business One Irwin, Homewood, IL.
46. Choi T. Conceptualizing Continuous Improvement: Implications for Organizational Change. Omega. 23(6):1995;607-624.
47. Flynn N. The communicate-listen-act system, Quality Progress. 26(6):1996;112.
48. Oldham G.R., Cummings A. Employee creativity: Personal and contextual factors at work. Academy of Management Journal. 39(3):1996;607-634.
49. Trunick P.A. CEOs focus on results. Transportation and Distribution. 35(11):1994;88.
50. Blackburn J.D. Time-Based Competition, The Next Battle Ground in American Manufacturing. 1991;Irwin, Homewood, IL.
51. C. Forza, R. Filippini, The role of information and communication systems in world class manufacturing, in: R.H. Hollier, R.J. Boaden, S.J. New (Eds.), International Operations - Crossing Borders in Manufacturing and Service, North-Holland, Amsterdam, pp. 175-190.
52. Mason-Jones R., Towill D.R. Information enrichment: Designing the supply chain for competitive advantage. Supply Chain Management. 2(4):1997;137-148.
53. C. Ferrozzi, J. Hammond, R.D. Shapiro, Logistica & Strategia Due ISEDI, Turin, 1993.
54. Christopher M. Logistics and Supply Chain Management-Strategies for Reducing Cost and Improving Services. 1992;Pitman Publishing, London.
55. Farmer D., van Amstel R.P. Effective Pipeline Management - How to Manage Integrated Logistics. 1991;Gower, Brookfield, UK.
56. Ballou R.H. Business Logistics Management. 1994;Prentice-Hall, Englewood Cliffs, NJ.
57. Gattorna J.L., Walters D.W. Managing the Supply Chain - A Strategic Perspective. 1996;Macmillan Business, London.
58. Hoekstra S., Romme J. Integral Logistic Structures - Developing Customer-Oriented Goods Flow. 1992;McGraw Hill, New York.
59. Spencer M.S., Rogers D.S., Daugherty P.J. JIT systems and external logistics suppliers. International Journal of Operations and Production Management. 14(6):1994;60-74.
60. Towill D.R. Industrial dynamics modelling of supply chains. Industrial Journal of Physical Distribution and Logistics Management. 26(2):1996;23-42.
61. Mason-Jones R., Towill D.R. Time compression in the supply chain: Information management is the vital ingredient. Logistics Information Management. 11(2):1998;93-104.
62. Woxenius J. Information flows along integrated transport chains. Tilanus B. Information Systems in Logistics and Transportation. 1997;137-155 Pergamon Press, Oxford.
63. Lee H.L., Billington C. The evolution of supply chain management models and practice at Hewlett-Packard. Interfaces. 25(5):1995;42-63.
64. Dowlatshahi S. The role of logistics in concurrent engineering. International Journal of Production Economics. 44:1996;189-199.
65. Meyer C. Fast Cycle Time - How to Align Purpose. Strategy and Structure for Speed. 1993;The Free Press, New York.
66. Youssef M.A. Design for manufacturability, and time to market - Part 1: Theoretical foundations. International Journal of Operations and Production Management. 14(12):1994;6-21.
67. Tan G.W., Hayes C.C., Shaw M. An intelligent-agent framework for concurrent product design and planning. IEEE Transactions on Engineering Management. 43(3):1996;297-306.
68. Smith P.G., Reinertsen D.G. Developing Products in Half the Time. 1991;Van Nostrand Reinhold, New York.
69. Workman J.P. Engineering's interactions with marketing groups in an engineering-driven organization. IEEE Transactions on Engineering Management. 42(2):1995;129-139.
70. Griffin A., Hauser J.R. Integrating R&D and marketing: A review and analysis of the literature. Journal of Product Innovation Management. 13(3):1996;191-215.
71. J.R. Hauser, D. Clausing, The house of quality, Harvard Business Review (May/June) (1988) 63-73.
72. Gupta A.K., Ray S.P., Wilemon D. The R&D-marketing interface in high technology firms. Journal of Product Innovation Management. 2(1):1985;12-24.
73. Souder W.E. Managing relations between R&D and marketing in new product development projects. Journal of Product Innovation Management. 5(1):1988;6-19.
74. Voss C.A., Winch G.M. Including engineering in operations strategy. Production and Operations Management. 5(1):1996;86.
75. Shenas D.G., Derakshan S. Organizational approaches to the implementation of simultaneous engineering. International Journal of Operations and Production Management. 14(12):1994;30-43.
76. Hayes R.H., Wheelright S.C., Clark K.B. Dynamic Manufacturing. 1992;The Free Press, New York.
77. Griffin A. Metrics for measuring product development cycle time. Journal of Product Innovation Management. 10(2):1993;112-125.
78. Lutz R.A. Implementing technological change with cross-functional teams. Research Technology Management. 37(2):1994;14-18.
79. P.A. Carroad, C.A. Carroad, Strategic interfacing of R&D and marketing, Research Management, January (1982) 28-33.
80. Roussel P.A., Saad K.M., Eriksson T.J. Third Generation R&D: Managing the Link to Corporate Strategy. 1991;Harvard Business School Press, Boston, MA.
81. Moore W.L. New product development practices of industrial marketers. Journal of Product Innovation Management. 4(1):1987;6-20.
82. Dougherty D. Interpretative barriers to successful product innovation in large firms. Organisation Science. 3(2):1992;179-202.
83. Eversheim W., Roggatz A., Zimmermann H.J., Derichs T. Information management for concurrent engineering. European Journal of Operational Research. 100(2):1997;253-265.
84. Clark K.B., Fujimoto T. Reducing the time to market: the case of the world auto industry. Design Management Journal. 1(1):1989;49-57.
85. Eppinger S.D., Withney D.E., Smith R.P., Gebala D.A. A model-based method for organising tasks in product development. Research and Engineering Design. 6:1994;1-13.
86. Krishnan V. Managing the simultaneous execution of coupled phases in concurrent product development. IEEE Transactions on Engineering Management. 43(2):1996;210-217.
87. Swink M.L., Sandvig J.C., Mabert V.A. Customising concurrent engineering processes: Five case studies. Journal of Product Innovation Management. 13(3):1996;229-244.
88. De Toni A., Zipponi L. Operating levels in product and process design. International Journal of Operations & Production Management. 11(6):1991;38-54.
89. C.H. Sullivan, J.R. Smart, Planning for information networks, Sloan Management Review (39) (2) (1987).
90. T. Curran, G. Keller, SAP/R3. Business Blueprint. Understanding the Business Process Reference Model, Prentice-Hall, Englewood Cliffs, NJ, 1998.