A case study illustrating the existence of dynamics in traditional cost-of-quality models

Quality Engineering

Volumn 9, Issue 1, 1996, Pages 119-128

  Wasserman, Gary S ^a,c   Lindland, John L ^a,b,d  

^a WAYNE STATE UNIVERSITY   (United States)

^b Management Resources International   (United States)

^c GEORGIA INSTITUTE OF TECHNOLOGY   (United States)

^d Wayne State University ^*

Author keywords

Dynamic model; Internal and external failure costs; Prevention and appraisal quality; Total cost of quality

Indexed keywords

EID: 0006743583     PISSN: 08982112     EISSN: None     Source Type: Journal    
DOI: 10.1080/08982119608919023     Document Type: Article

References (9)

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3. Deming, W. E., Out of the Crisis, MIT Press, Cambridge, MA, 1986.
4. Juran, J. M. and Gryna, F. M., Juran's Quality Control Handbook, 4th ed., McGraw-Hill, New York, 1988.
5. Crosby, P., Quality is Free, PCA, Winter Park, FL, 1984.
6. Wolf, C. and Bechert, J., Justifying Prevention and Appraisal Quality Cost Expenditures: A Benefit/Cost Decision Model, Qual. Eng., 7(1), 59-70 (1994-95).
7. Caplan, F., Managing for Success Through the Quality System, 1984 ASQC Quality Congress Transactions (1984).
8. Wasserman, G. S. and Lindland, J. L., Minimizing the Cost of Quality Over Time: A Dynamic Quality Cost Model, ASQC 48th Annual Quality Congress Proceedings (1994), pp. 73-81.
9. Kume, H., Business Management and Quality Cost: The Japanese View, Qual. Prog., 13-18 (May 1985).