Simplifying design specification for automatic training of robust natural language call router

ICASSP, IEEE International Conference on Acoustics, Speech and Signal Processing - Proceedings

Volumn 1, Issue , 2001, Pages 609-612

  Kuo, Hong Kwang Jeff ^a   Lee, Chin Hui ^a  

^a LUCENT TECHNOLOGIES   (United States)

Author keywords

[No Author keywords available]

Indexed keywords

MINIMUM ERROR CLASSIFICATION; NATURAL LANGUAGE CALL ROUTER; ROUTING MATRIX; WORD FILTERING;

ALGORITHMS; ERRORS; INFORMATION DISSEMINATION; INFORMATION RETRIEVAL SYSTEMS; LINGUISTICS; OPTIMIZATION; SPEECH SYNTHESIS;

SPEECH COMMUNICATION;

EID: 0034854667     PISSN: 15206149     EISSN: None     Source Type: Journal    
DOI: 10.1109/ICASSP.2001.940905     Document Type: Article

References (6)

1. Natural language call routing: A robust, self-organizing approach
2. Dialogue management in vector-based call routing
3. Vector-based natural language call routing
4. Processing of semantic information in fluently spoken language
5. Discriminative training in natural language call routing
6. A study on natural language call routing