A critical incident technique for designing a measurement tool of patient satisfaction in psychiatry;Utilisation de la méthode des incidents critiques dans la construction d'un outil de mesure de la satisfaction en psychiatrie

Sante Publique

Volumn 13, Issue 2, 2001, Pages 169-177

  Pourin, C ^a   Daucourt, V ^a   Barberger Gateau, P ^a  

^a Ctr Geriatrie Ctr Hosp Univ B   (France)

Author keywords

Critical incident technique; Mental health services; Methods; Patient satisfaction; Questionnaire

Indexed keywords

ADULT; AGED; ARTICLE; CLINICAL ARTICLE; HUMAN; INTERVIEW; MEASUREMENT; MENTAL HOSPITAL; PATIENT SATISFACTION; PERCEPTION; PSYCHIATRY; SELF REPORT; SENSITIVITY AND SPECIFICITY;

EID: 0034777995     PISSN: 09953914     EISSN: None     Source Type: Journal    
DOI: 10.3917/spub.012.0169     Document Type: Article

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