The management audit as a teaching tool in social work administration

Journal of Social Work Education

Volumn 36, Issue 1, 2000, Pages 39-52

  Packard, Thomas ^a  

^a SAN DIEGO STATE UNIVERSITY   (United States)

Author keywords

[No Author keywords available]

Indexed keywords

EID: 0034558871     PISSN: 10437797     EISSN: 21635811     Source Type: Journal    
DOI: 10.1080/10437797.2000.10778988     Document Type: Article

References (52)

1. Bargal, D., & Schmid, H. (1989). Recent themes in theory and research on leadership and their implications for management of the human services. Administration in Social Work, 13(3/4), 37-54.
2. Bargal, D., & Schmid, H. (Eds.). (1992). Organizational change and development in human service organizations [Specialissue] Administration in Social Work, 16(3/4).
3. Bennis, W., & Nanus, B. (1985). Leaders. New York: Harper and Row.
4. Brager, G., & Holloway, S. (1979). Changing human service organizations: Politics and practice. New York: Free Press.
5. Bryson, J. (1995). Strategic planning for public and nonprofit organizations (Rev. ed.). San Francisco: Jossey-Bass.
6. Cohen, B., & Austin, M. (1994). Organizational learning and change in a public child welfare agency. Administration in Social Work, 18(1), 1-19.
7. Cohen, B., & Austin, M. (1997). Transforming human services organizations through empowerment of staff. Journal of Community Practice, 4(2), 35-50.
8. French, W., & Bell, C. (1990). Organization development (4th ed.). Englewood Cliffs, NJ: Prentice Hall.
9. Gowdy, E., & Freeman, E. (1993). Program supervision: Facilitating staff participation in program analysis, planning, and change. Administration in Social Work, 17(3), 59-79.
10. Cummer, B. (1995). Reinventing, restructuring, and the big bang theory of organizational change. Administration in Social Work, 19(3), 83-97.
11. Gummer, B., & McCallion, P. (Eds.). (1995). Total quality management in the social services: Theory and practice. Albany, NY: Rockefeller College Press.
12. Hammer, M., & Champy, C. (1993). Reengineering the corporation. New York: HarperBusiness.
13. Hasenfeld, Y. (Ed.)-(1989). Administrative leadership in the social services: The next challenge [Specialissue.] Administration in Social Work, 13 (3/4).
14. Healy, L., Pine, B., & Weiner, M. (Eds.). (1989). Social work leadership for human services management: The challenge of the new demographic reality. West Hartford, CT: University of Connecticut School of Social Work.
15. Hesselbein, F., Goldsmith, M., & Beckhard, R. (Eds.). (1996). The leader of the future. San Francisco: Jossey-Bass.
16. Hoefer, R. (1993). A matter of degree: Job skills for human service administrators. Administration in Social Work, 17(3), 1-20.
17. Holloway, S. (1987). Staff-initiated organizational change. In A. Minahan (Ed.-in-Chief), Encyclopedia of social work (18th ed., pp. 729-736). Silver Spring, MD: National Association of Social Workers.
18. Hugman, R., & Hadley, R. (1993). Involvement, motivation, and reorganization in a social services department. Human Relations, 46, 1319-1348.
19. Jones, J. (1981). The organizational universe. In J. Jones & W. Pfeiffer (Eds.), The 1981 annual handbook for group facilitators. San Diego, CA: University Associates.
20. Ranter, R. (1983). The change masters. New York: Simon and Schuster.
21. Katzenbach, J., Beckett, F., Dichter, S., Feigen, M., Gagnon, C., Hope, Q., & Ling, T. (1995). Real change leaders. New York: Random House.
22. Kettner, P., & Martin, L. (1996). The impact of declining resources and purchase of service contracting on private, nonprofit agencies. Administration in Social Work, 20(3), 21-38.
23. Kettner, P., Moroney, R., & Martin, L. (1990). Designing and managing programs: An effectiveness-based approach. Newbury Park, CA: Sage.
24. Latting, J., & Blanchard, A. (1997). Empowering staff in a “poverty agency”: An organization development intervention. Journal of Community Practice, 4(3), 59-75.
25. Martin, L. (1993). Total quality management in human service organizations. Newbury Park, CA: Sage.
26. Martin, L., & Kettner, P. (1997). Performance measurement: The new accountability. Administration in Social Work, 21(1), 17-29.
27. Menefee, D. (1997). Strategic administration of nonprofit human service organizations: A model for executive success in turbulent times. Administration in Social Work, 21, 1-19.
28. Moren, S. (1994). Social work organizations from within. International Social Work, 37, 277-293.
29. Mullen, E., & Magnabosco, J. (Eds.). (1997). Outcomes measurement in the human services. Washington, DC: NASW Press.
30. Nanus, B. (1992). Visionary leadership. San Francisco: Jossey-Bass.
31. National Assembly of National Voluntary Health and Social Welfare Organizations. (1989). A study in excellence: Management in the nonprofit human services. Washington, DC: Author.
32. Norman, A., & Keys, P. (1992). Organization development in public social services-the irresistible force meets the immovable object. Administration in Social Work, 16, 147-165.
33. Osborne, D., & Gaebler, T. (1992). Reinventing government. Reading, MA: Addison-Wesley.
34. Osborne, D., & Plastrik, P. (1997). Banishing bureaucracy: The five strategies for reinventing government. Reading, MA: Addison-Wesley.
35. Packard, T. (1992). Organization development technologies in community development: A case study. Journal of Sociology and Social Welfare, 19(2), 3-15.
36. Packard, T., & Reid, R. (1990). OD in a fire department: Lessons in using parallel structures and institutionalization. Consultation, 9, 167-184.
37. Patti, R. (1987). Revitalizing management education in social work. Journal of Teaching in Social Work, 1(1), 15-17.
38. Patti, R., Rapp, C., & Poertner, J. (1987). Specialissue: Managing of service effectiveness in social welfare organizations, Administration in Social Work, 11(3/4).
39. Patti, R., & Resnick, H. (Eds.). (1980). Change from within. Philadelphia: Temple University Press.
40. Peters, T., & Waterman, R. (1982). In search of excellence. New York: Harper and Row.
41. Pine, B., Warsh, R., & Maluccio, A. (1998). Participatory management in a public child welfare agency: A key to effective change. Administration in Social Work, 22(1), 19-32.
42. Rapp, C., & Poertner, J. (1992) Social administration: A client-centered approach. New York: Longman.
43. Resnick, H. (1978). Tasks in changing the organization from within. Administration in Social Work, 2, 29-44.
44. Resnick, H., & Menefee, D. (1993). A comparative analysis of organization development and social work, with suggestions for what organization development can do for social work.Journal of Applied Behavioral Sciences, 29, 432-445.
45. Robertson, P., Roberts, D., & Porras, J. (1992). A meta-analytic review of the impact of planned organizational change interventions. In J. L. Wall & L. R. Jauch (Eds.), Academy of management best paper proceedings 1992 (pp. 201-205). Briarcliff Manor, NY: Academy of Management.
46. Schein, E. (1988), Process consultation, Vols. I and II. Reading, MA: Addison-Wesley.
47. Senge, P. (1990). The fifth discipline. New York: Doubleday Currency.
48. Shera, W., & Page, J. (1995). Creating more effective human service organizations through strategies of empowerment. Administration in Social Work, 29(4), 1-15.
49. Shin, J., & McClomb, G. (1998). Top executive leadership and organizational innovation: An empirical investigation of nonprofit human service organizations (HSOs). Administration in Social Work, 22(3), 1-21.
50. Steiner, J., Gross, G., Ruffolo, M., & Murray, J. (1994). Strategic planning in non-profits: Profit from it. Administration in Social Work, 18(2). 87-106.
51. Sugarman, B. (1988). The well-managed human service organization: Criteria for a management audit. Administration in Social Work, 22(4), 17-27.
52. Walton, R. (1975). Criteria for quality of working life. In L. Davis & A. Cherns, The quality of working life, vol. 1 (pp. 93-97). New York: Free Press.