Quality in the boardroom and on the shop floor: A survey of contemporary quality practice

Production and Inventory Management Journal

Volumn 41, Issue 4, 2000, Pages 1-7

  Kannan, V R ^a   Tan, K C ^a   Handfield, R B ^a   Ghosh, S ^a  

^a UTAH STATE UNIVERSITY   (United States)

Author keywords

[No Author keywords available]

Indexed keywords

COMPETITION; QUALITY CONTROL; STRATEGIC PLANNING;

CONTINUOUS IMPROVEMENT; GLOBAL COMPETITIVE PRESSURES;

TOTAL QUALITY MANAGEMENT;

EID: 0034450302     PISSN: 08978336     EISSN: None     Source Type: Journal    
DOI: None     Document Type: Article

References (13)

1. Development and validation of TQM implementation constructs
2. Total quality management: A literature review and an agenda for future research
3. A theory of quality management underlying the deming method
4. A path analytic model of a theory of quality management underlying the deming management method: Preliminary empirical findings
5. Identification of the critical factors of TQM
6. Introduction to the special issue on total quality management
7. The impact of quality management practices on performance and competitive advantage
8. Important strategic and tactical manufacturing issues in the 1990's
9. Quality control techniques in U.S. firms: A survey
10. An instrument for measuring the critical factors of quality management