Associations between primary care physician satisfaction and self- reported aspects of utilization management

Health Services Research

Volumn 35, Issue 1 II, 2000, Pages 333-349

  Kerr, Eve A ^a   Mittman, Brian S ^a   Hays, Ron D ^a   Zemencuk, Judith K ^a   Pitts, Jennifer ^a   Brook, Robert H ^a  

^a NONE

Author keywords

Capitation; Physician satisfaction; Utilization management; Utilization review

Indexed keywords

CLINICAL PRACTICE; CONFERENCE PAPER; HEALTH CARE POLICY; HEALTH CARE UTILIZATION; PHYSICIAN; PRACTICE GUIDELINE; PRIMARY HEALTH CARE; SELF REPORT;

ADULT; CALIFORNIA; CAPITATION FEE; FEMALE; HUMANS; JOB SATISFACTION; LINEAR MODELS; MALE; MIDDLE AGED; PHYSICIANS; PRIMARY HEALTH CARE; QUESTIONNAIRES; RANDOM ALLOCATION; REPRODUCIBILITY OF RESULTS; UTILIZATION REVIEW;

EID: 0034120503     PISSN: 00179124     EISSN: None     Source Type: Journal    
DOI: None     Document Type: Conference Paper

References (23)

1. Bero, L., R. Grilli, J. Gimshaw, E. Harvey, A. Oxman, and M. Thomson. 1998. "Closing the Gap Between Research and Practice: An Overview of Systematic Review of Interventions to Promote the Implementation of Research Findings." British Medical Journal 31 (7156): 465-68.
2. Bodenheimer, T. 1999. "The American Health Care System: Physicians and the Changing Medical Marketplace." The New England Journal of Medicine 340 (7): 584-88.
3. Collins, K. S., C. Schoen, and D. Sandman. 1997. The Commonwealth Fund Survey of Physician Experiences with Managed Care. 1-C3. New York: The Commonwealth Fund.
4. DiMatteo, M. R., C. D. Sherbourne, R. D. Hays, L. Ordway, R. L. Kravitz, E. A. McGlynn, S. Kaplan, and W. H. Rogers. 1993. "Physicians' Characteristics Influence Patients' Adherence to Medical Treatment: Results from the Medical Outcomes Study." Health Psychology 12 (2): 93-102.
5. Donelan, K., R. J. Blendon, G. D. Lundberg, D. R. Calkins, J. P. Newhouse, L. L. Leape, and D. K. T. H. Remler. 1997. "The New Medical Marketplace: Physicians' Views." Health Affairs 16 (5): 139-48.
6. Emanuel, E. J., and N. Neveloff-Dubler. 1995. "Preserving the Physician-Patient Relationship in the Era of Managed Care." Journal of the American Medical Association 273 (4): 323-40.
7. Freidson, E. 1972. The Profession of Medicine. New York: Dodd, Mead.
8. Gaynor, M., and D. Haas-Wilson. 1999. "Change, Consolidation, and Competition in Health Care Markets." Journal of Economic Perspectives 13 (1): 141-64.
9. Grumbach, K., J. V. Selby, C. Damberg, A. B. Bindman, C. Quesenberry, Jr., A. Truman, and C. Uratsu. 1999. "Resolving the Gatekeeper Conundrum: What Patients Value in Primary Care and Referrals to Specialists." Journal of the American Medical Association 282 (3): 261-66.
10. Kerr, E. A., R. D. Hays, B. S. Mittman, A. L. Siu, B. Leake, and R. H. Brook. 1997. "Primary Care Physicians' Satisfaction with Quality of Care in California Capitated Medical Groups." Journal of the American Medical Association 278 (4): 308-12.
11. Kerr, E. A., R. D. Hays, A. Mitchinson, M. Lee, and A. L. Siu. 1999. "The Influence of Gatekeeping and Utilization Review on Patient Satisfaction. "Journal of General Internal Medicine 14 (3): 287-96.
12. Kerr, E. A., B. S. Mittman, R. D. Hays, B. Leake, and R. H. Brook. 1996. "Quality Assurance in Capitated Physician Groups: Where Is the Emphasis?" Journal of the American Medical Association 276 (15): 1236-39.
13. Kerr, E. A., B. S. Mittman, R. D. Hays, A. L. Siu, B. Leake, and R. H. Brook. 1995. "Managed Care and Capitation in California: How Do Physicians at Financial Risk Control Their Own Utilization?" Annals of Internal Medicine 123 (7): 400-504.
14. Kletke, P. R., D. W. Emmons, and K. D. Gillis. 1996. "Current Trends in Physicians' Practice Arrangements: From Owners to Employees." Journal of the American Medical Association 276 (7): 555-60.
15. Locke, E. 1976. Handbook of Industrial and Organizational Psychology. Chicago: Rand McNally College Publishing Company.
16. McGlynn, E. A. 1988. Physician Job Satisfaction: Its Measurement and Use as an Indicator of System Performance. RAND, Santa Monica, CA.
17. Mechanic, D., and M. Schlesinger. 1996. "The Impact of Managed Care on Patients' Trust in Medical Care and Their Physicians." Journal of the American Medical Association 275 (21): 1693-97.
18. Pasko, T., and B. Seidman. 1999. Physician Characteristics and Distribution in the U.S., 1999 Edition. Chicago: American Medical Association.
19. Schlesinger, M., B. H. Gray, and K. M. Perreira. 1997. "Medical Professionalism Under Managed Care: The Pros and Cons of Utilization Review." Health Affairs 16 (1): 106-24.
20. Sulmasy, D. P. 1992. "Physicians, Cost Control, and Ethics." Annals of Internal Medicine 116 (11): 920-26.
21. Terry, K. 1996. "New Survey Results: Managed-care Participation and Income Keep Rising." Medical Economics 196-208.
22. Tomz, M., J. Wittenberg, and G. King. 1998. Software for Interpreting and Presenting Statistical Results, Version 1.2. Cambridge, MA: Harvard University Press.
23. Wickizer, T. M. 1995. "Controlling Outpatient Medical Equipment Costs Through Utilization Management." Medical Care 33 (4): 383-91.