-
1
-
-
0003250729
-
The Client Satisfaction Questionnaire-8 and the Service Satisfaction Questionnaire-30
-
(ed. M. Maruish), San Francisco: Erlbaum
-
Attkinson, C. C. & Greenfield, T. K. (1994) The Client Satisfaction Questionnaire-8 and the Service Satisfaction Questionnaire-30. In Psychological Testing: Treatment Planning and Outcome Assessment (ed. M. Maruish), pp. 404-420. San Francisco: Erlbaum.
-
(1994)
Psychological Testing: Treatment Planning and Outcome Assessment
, pp. 404-420
-
-
Attkinson, C.C.1
Greenfield, T.K.2
-
3
-
-
0027253508
-
Scales for assessment of diagnosis and severity of mental disorders
-
Bech, P., Mault, U. F., Dencker, S. J., et al (1993) Scales for assessment of diagnosis and severity of mental disorders. Acta Psychiatrica Scandinavica, 87 (suppl. 372), 1-87.
-
(1993)
Acta Psychiatrica Scandinavica
, vol.87
, Issue.SUPPL. 372
, pp. 1-87
-
-
Bech, P.1
Mault, U.F.2
Dencker, S.J.3
-
4
-
-
0032713558
-
The EPSILON study of schizophrenia in five European countries: Design and methodology for standardising outcome measures and comparing patterns of care and service costs
-
Becker, T., Knapp, M., Knudsen, H. C., et al (1999) The EPSILON study of schizophrenia in five European countries: design and methodology for standardising outcome measures and comparing patterns of care and service costs. British Journal of Psychiatry, 175, 514-521.
-
(1999)
British Journal of Psychiatry
, vol.175
, pp. 514-521
-
-
Becker, T.1
Knapp, M.2
Knudsen, H.C.3
-
5
-
-
0002885419
-
Costing psychiatric interventions
-
(eds G. Thornicroft, C. R. Brewin & J. Wing), London: Gaskell
-
Beecham, J. & Knapp, M. (1992) Costing psychiatric interventions. In Measuring Mental Health Needs (eds G. Thornicroft, C. R. Brewin & J. Wing), pp. 163-183. London: Gaskell.
-
(1992)
Measuring Mental Health Needs
, pp. 163-183
-
-
Beecham, J.1
Knapp, M.2
-
6
-
-
0033025777
-
North Staffordshire Community Beds Study: Longitudinal evaluation of psychiatric in-patient units attached to community mental health centres. I: Methods, outcome and patient satisfaction
-
Boardman, A. P., Hodgson, R. E., Lewis, M., et al (1999) North Staffordshire Community Beds Study: longitudinal evaluation of psychiatric in-patient units attached to community mental health centres. I: Methods, outcome and patient satisfaction. British Journal of Psychiatry, 175, 70-78.
-
(1999)
British Journal of Psychiatry
, vol.175
, pp. 70-78
-
-
Boardman, A.P.1
Hodgson, R.E.2
Lewis, M.3
-
7
-
-
0033937434
-
The Client Socio-Demographic and Service Receipt Inventory: Development of an instrument for international research. EPSILON Study 5
-
Chisholm, D., Knapp, M. R. J., Knudsen, H. C., et al (2000) The Client Socio-Demographic and Service Receipt Inventory: development of an instrument for international research. EPSILON Study 5. British Journal of Psychiatry, 177 (suppl. 39), s28-s33.
-
(2000)
British Journal of Psychiatry
, vol.177
, Issue.SUPPL. 39
-
-
Chisholm, D.1
Knapp, M.R.J.2
Knudsen, H.C.3
-
8
-
-
0033013447
-
Outcomes and costs of a community support worker service for the severely mentally ill
-
Clarkson, P., McCrone, P., Sutherby, K., et al (1999) Outcomes and costs of a community support worker service for the severely mentally ill. Acta Psychiatrica Scandinavica, 99, 196-206.
-
(1999)
Acta Psychiatrica Scandinavica
, vol.99
, pp. 196-206
-
-
Clarkson, P.1
McCrone, P.2
Sutherby, K.3
-
9
-
-
58149412516
-
Weighted kappa: Nominal scale agreement with provision for scaled disagreement or partial credit
-
Cohen, J. (1968) Weighted kappa: nominal scale agreement with provision for scaled disagreement or partial credit. Psychological Bulletin, 70, 213-220.
-
(1968)
Psychological Bulletin
, vol.70
, pp. 213-220
-
-
Cohen, J.1
-
10
-
-
0031455684
-
La soddisfazione dei pazienti e dei familiari nei confronti di un Dipartimento di Salute Mentale di Roma
-
Cozza, M., Amara, M., Butera, N., et al (1997) La soddisfazione dei pazienti e dei familiari nei confronti di un Dipartimento di Salute Mentale di Roma. Epidemiologia e Psichiatria Sociale, 6, 173-183.
-
(1997)
Epidemiologia e Psichiatria Sociale
, vol.6
, pp. 173-183
-
-
Cozza, M.1
Amara, M.2
Butera, N.3
-
11
-
-
33845945922
-
Coefficient alpha and the internal structure of tests
-
Cronbach, L. J. (1951) Coefficient alpha and the internal structure of tests. Psychometrika, 16, 297-334.
-
(1951)
Psychometrika
, vol.16
, pp. 297-334
-
-
Cronbach, L.J.1
-
12
-
-
0013923473
-
Evaluating the quality of medical care
-
Donabedian, A. (1966) Evaluating the quality of medical care. Millbank Memorial Fund Quarterly, 44, 166-203.
-
(1966)
Millbank Memorial Fund Quarterly
, vol.44
, pp. 166-203
-
-
Donabedian, A.1
-
13
-
-
84965800106
-
Statistical inference for coefficient alpha
-
Feldt, L. S., Woodruff, D. J. & Salih, F. A. (1987) Statistical inference for coefficient alpha. Applied Psychological Measurement, 11, 93-103.
-
(1987)
Applied Psychological Measurement
, vol.11
, pp. 93-103
-
-
Feldt, L.S.1
Woodruff, D.J.2
Salih, F.A.3
-
14
-
-
0033947064
-
Quality of life in schizophrenia: Development, reliability and internal consistency of the Lancashire Quality of Life Profile - European Version. EPSILON Study 8
-
Gaite, L., Vázquez-Barquero, J. L., Arriaga Arrizabalaga, A., et al (2000) Quality of life in schizophrenia: development, reliability and internal consistency of the Lancashire Quality of Life Profile - European Version. EPSILON Study 8. British Journal of Psychiatry, 177 (suppl. 39). s49-s54.
-
(2000)
British Journal of Psychiatry
, vol.177
, Issue.SUPPL. 39
-
-
Gaite, L.1
Vázquez-Barquero, J.L.2
Arriaga Arrizabalaga, A.3
-
15
-
-
0000361899
-
Steps toward a multifactorial satisfaction scale for primary care and mental health services
-
Greenfield, T. K. & Attkinson, C. C. (1989) Steps toward a multifactorial satisfaction scale for primary care and mental health services. Evaluation and Program Planning, 12, 271-278.
-
(1989)
Evaluation and Program Planning
, vol.12
, pp. 271-278
-
-
Greenfield, T.K.1
Attkinson, C.C.2
-
16
-
-
0026702572
-
Do dropouts differ from successfully treated obsessive-compulsives?
-
Hansen, A. M. D., Hoogduin, C. A. L., Schaap, C., et al (1992) Do dropouts differ from successfully treated obsessive-compulsives? Behavioural Research and Therapy, 30, 547-550.
-
(1992)
Behavioural Research and Therapy
, vol.30
, pp. 547-550
-
-
Hansen, A.M.D.1
Hoogduin, C.A.L.2
Schaap, C.3
-
17
-
-
0032981077
-
Comparison of patient satisfaction with community-based vs. hospital psychiatric services
-
Henderson, C., Phelan, M., Loftus, L., et al (1999) Comparison of patient satisfaction with community-based vs. hospital psychiatric services. Acta Psychiatrica Scandinavica, 99, 188-195.
-
(1999)
Acta Psychiatrica Scandinavica
, vol.99
, pp. 188-195
-
-
Henderson, C.1
Phelan, M.2
Loftus, L.3
-
18
-
-
0020566145
-
An overview of patient satisfaction with psychiatric treatment
-
Kalman, T. P. (1983) An overview of patient satisfaction with psychiatric treatment. Hospital and Community Psychiatry, 34, 48-54.
-
(1983)
Hospital and Community Psychiatry
, vol.34
, pp. 48-54
-
-
Kalman, T.P.1
-
19
-
-
0019155440
-
Performance measures for mental health programs
-
Keppler-Seid, H., Windle, C. & Woy, J. (1980) Performance measures for mental health programs. Community Mental Health Journal, 16, 217-234.
-
(1980)
Community Mental Health Journal
, vol.16
, pp. 217-234
-
-
Keppler-Seid, H.1
Windle, C.2
Woy, J.3
-
20
-
-
0033924120
-
Translation and cross-cultural adaptation of outcome measurements for schizophrenia. EPSILON Study 2
-
Knudsen, H. C., Vázquez-Barquero, J. L., Welcher, B., et al (2000) Translation and cross-cultural adaptation of outcome measurements for schizophrenia. EPSILON Study 2. British Journal of Psychiatry, 177 (suppl. 39), s8-s14.
-
(2000)
British Journal of Psychiatry
, vol.177
, Issue.SUPPL. 39
-
-
Knudsen, H.C.1
Vázquez-Barquero, J.L.2
Welcher, B.3
-
21
-
-
0017360990
-
The measurement of the observer agreement for categorical data
-
Landis, J. & Koch, G. (1977) The measurement of the observer agreement for categorical data. Biometrics, 33, 159-174.
-
(1977)
Biometrics
, vol.33
, pp. 159-174
-
-
Landis, J.1
Koch, G.2
-
22
-
-
0018566524
-
Assessment of client/patients' satisfaction: Development of a general scale
-
Larsen, D. L., Attkinson, C. C., Hargreaves, W. A., et al (1979) Assessment of client/patients' satisfaction: development of a general scale. Evaluation and Program Planning, 2, 197-207.
-
(1979)
Evaluation and Program Planning
, vol.2
, pp. 197-207
-
-
Larsen, D.L.1
Attkinson, C.C.2
Hargreaves, W.A.3
-
23
-
-
0031788018
-
User perspective on needs and satisfaction with mental health services. PRiSM Psychosis Study 8
-
Leese, M., Johnson, S., Slade, M., et al (1998) User perspective on needs and satisfaction with mental health services. PRiSM Psychosis Study 8. British Journal of Psychiatry, 173, 409-415.
-
(1998)
British Journal of Psychiatry
, vol.173
, pp. 409-415
-
-
Leese, M.1
Johnson, S.2
Slade, M.3
-
24
-
-
0033922843
-
Reliability of the Camberwell Assessment of Need - European Version. PRiSM Psychosis Study 6
-
McCrone, P., Leese, M., Thornicroft, G., et al (2000) Reliability of the Camberwell Assessment of Need - European Version. EPSILON Study 6. British Journal of Psychiatry, 177 (suppl. 39), s34-s40.
-
(2000)
British Journal of Psychiatry
, vol.177
, Issue.SUPPL. 39
-
-
McCrone, P.1
Leese, M.2
Thornicroft, G.3
-
25
-
-
0032776764
-
Patient and relative education in community psychiatry: A randomized controlled trial regarding its effectiveness
-
Merinder, L. B., Viuff, A. G., Laugesen, H. D., et al (1999) Patient and relative education in community psychiatry: a randomized controlled trial regarding its effectiveness. Social Psychiatry and Psychiatric Epidemiology, 34, 287-294.
-
(1999)
Social Psychiatry and Psychiatric Epidemiology
, vol.34
, pp. 287-294
-
-
Merinder, L.B.1
Viuff, A.G.2
Laugesen, H.D.3
-
27
-
-
84958856559
-
The Social Care Directive: Development of a quality of life profile for use in community services for the mentally ill
-
Oliver, J. (1991) The Social Care Directive: development of a quality of life profile for use in community services for the mentally ill. Social Work and Social Sciences Review, 3, 5-45.
-
(1991)
Social Work and Social Sciences Review
, vol.3
, pp. 5-45
-
-
Oliver, J.1
-
29
-
-
0030864535
-
Ethnic differences in satisfaction with mental health services among representative people with psychosis in South London: PRiSM Study 4
-
Parkman, S., Davies S., Leese, M., et al (1997) Ethnic differences in satisfaction with mental health services among representative people with psychosis in South London: PRiSM Study 4. British Journal of Psychiatry, 171, 260-264.
-
(1997)
British Journal of Psychiatry
, vol.171
, pp. 260-264
-
-
Parkman, S.1
Davies, S.2
Leese, M.3
-
30
-
-
0029555732
-
The Camberwell Assessment of Need: The validity and reliability of an instrument to assess the needs of people with severe mental illness
-
Phelan, M., Slade, M., Thornicroft, G., et al (1995) The Camberwell Assessment of Need: the validity and reliability of an instrument to assess the needs of people with severe mental illness. British Journal of Psychiatry, 167, 589-595.
-
(1995)
British Journal of Psychiatry
, vol.167
, pp. 589-595
-
-
Phelan, M.1
Slade, M.2
Thornicroft, G.3
-
31
-
-
0028048591
-
Patients'and relatives' satisfaction with psychiatric services: The state of the art of its measurement
-
Ruggeri, M. (1994) Patients'and relatives' satisfaction with psychiatric services: the state of the art of its measurement. Social Psychiatry and Psychiatric Epidemiology, 28, 212-227.
-
(1994)
Social Psychiatry and Psychiatric Epidemiology
, vol.28
, pp. 212-227
-
-
Ruggeri, M.1
-
32
-
-
0027184984
-
The development and use of the Verona Expectations for Care Scale (VECS) and the Verona Service Satisfaction Scale (VSSS) for measuring expectations and satisfaction with community-based psychiatric services in patients, relatives and professionals
-
_ & Dall'Agnola, R. (1993) The development and use of the Verona Expectations for Care Scale (VECS) and the Verona Service Satisfaction Scale (VSSS) for measuring expectations and satisfaction with community-based psychiatric services in patients, relatives and professionals. Psychological Medicine, 23, 511-523.
-
(1993)
Psychological Medicine
, vol.23
, pp. 511-523
-
-
Dall'Agnola, R.1
-
33
-
-
0027974280
-
Acceptability, sensitivity and content validity of VECS and VSSS in measuring expectations and satisfaction in psychiatric patients and their relatives
-
_, _, Agostini, C., et al (1994) Acceptability, sensitivity and content validity of VECS and VSSS in measuring expectations and satisfaction in psychiatric patients and their relatives. Social Psychiatry and Psychiatric Epidemiology, 29, 265-276.
-
(1994)
Social Psychiatry and Psychiatric Epidemiology
, vol.29
, pp. 265-276
-
-
Agostini, C.1
-
34
-
-
0000741017
-
The Italian version of the Service Satisfaction Scale (SSS-30) adapted for community-based psychiatric services: Development, factor analysis and application
-
_ & Greenfield, T. (1995) The Italian version of the Service Satisfaction Scale (SSS-30) adapted for community-based psychiatric services: development, factor analysis and application. Evaluation and Program Planning, 18, 191-202.
-
(1995)
Evaluation and Program Planning
, vol.18
, pp. 191-202
-
-
Greenfield, T.1
-
35
-
-
0002639945
-
Factor analysis of the Verona Service Satisfaction Scale-82 and development of reduced versions
-
_, Dall'Agnola, R., Bisoffi, G., et al (1996) Factor analysis of the Verona Service Satisfaction Scale-82 and development of reduced versions. International Journal of Methods in Psychiatric Research, 6, 23-38.
-
(1996)
International Journal of Methods in Psychiatric Research
, vol.6
, pp. 23-38
-
-
Dall'Agnola, R.1
Bisoffi, G.2
-
36
-
-
0031726542
-
Family caregiving in schizophrenia: Domains and distress
-
Schene, A. H., van Wijngaarden, B. & Koeter, M.W.J. (1998) Family caregiving in schizophrenia: domains and distress. Schizophrenia Bulletin, 24, 609-618.
-
(1998)
Schizophrenia Bulletin
, vol.24
, pp. 609-618
-
-
Schene, A.H.1
Van Wijngaarden, B.2
Koeter, M.W.J.3
-
37
-
-
0033923956
-
Methodology of a multi-site reliability study. EPSILON Study 3
-
_, Koeter, M., van Wijngaarden, B., et al (2000) Methodology of a multi-site reliability study. EPSILON Study 3. British Journal of Psychiatry, 177 (suppl. 39), S15-S20.
-
(2000)
British Journal of Psychiatry
, vol.177
, Issue.SUPPL. 39
-
-
Koeter, M.1
Van Wijngaarden, B.2
-
38
-
-
0033918717
-
Caregiving in schizophrenia: Development, internal consistency and reliability of the Involvement Evaluation Questionnaire - European Version. EPSILON Study 4
-
van Wijngaarden, B., Schene, A. H., Koeter, M., et al (2000) Caregiving in schizophrenia: development, internal consistency and reliability of the Involvement Evaluation Questionnaire - European Version. EPSILON Study 4. British Journal of Psychiatry, 177 (suppl. 39), s21-s27.
-
(2000)
British Journal of Psychiatry
, vol.177
, Issue.SUPPL. 39
-
-
Van Wijngaarden, B.1
Schene, A.H.2
Koeter, M.3
-
39
-
-
0017921704
-
The measurement and meaning of patient satisfaction: A review of the recent literature
-
Ware, J. E., Davies-Avery, A. & Stewart, A. (1978) The measurement and meaning of patient satisfaction: a review of the recent literature. Health and Medical Care Services Review, I, 1-15.
-
(1978)
Health and Medical Care Services Review
, vol.1
, pp. 1-15
-
-
Ware, J.E.1
Davies-Avery, A.2
Stewart, A.3
-
40
-
-
0020876154
-
Defining and measuring patient satisfaction with medical care
-
_, Snyder, M. K., Wright, W.R., et al (1983) Defining and measuring patient satisfaction with medical care. Evaluation and Program Planning, 6, 247-263.
-
(1983)
Evaluation and Program Planning
, vol.6
, pp. 247-263
-
-
Snyder, M.K.1
Wright, W.R.2
|