메뉴 건너뛰기




Volumn 25, Issue 3, 1999, Pages 313-324

Can you have too much of a good thing? The limits of voice for improving satisfaction with leaders

Author keywords

[No Author keywords available]

Indexed keywords


EID: 0033457186     PISSN: 01461672     EISSN: None     Source Type: Journal    
DOI: 10.1177/0146167299025003004     Document Type: Article
Times cited : (63)

References (59)
  • 1
    • 0039130057 scopus 로고
    • Group decision making: A report of an experimental study
    • Bower, J. L. (1965a). Group decision making: A report of an experimental study. Behavioral Science, 10, 277-289.
    • (1965) Behavioral Science , vol.10 , pp. 277-289
    • Bower, J.L.1
  • 2
    • 84963034297 scopus 로고
    • The role of conflict in economic decision making groups
    • Bower, J. L. (1965b) The role of conflict in economic decision making groups. Quarterly Journal of Economics, 70, 253-277.
    • (1965) Quarterly Journal of Economics , vol.70 , pp. 253-277
    • Bower, J.L.1
  • 3
    • 0000992241 scopus 로고
    • Procedural justice and worker motivation
    • R. Steers & L. Porter (Eds.). New York: McGraw-Hill
    • Cropanzano, R., & Folger, R. (1991). Procedural justice and worker motivation. In R. Steers & L. Porter (Eds.), Motivation and work behavior (5th ed., pp. 131-143). New York: McGraw-Hill.
    • (1991) Motivation and Work Behavior 5th Ed. , pp. 131-143
    • Cropanzano, R.1    Folger, R.2
  • 4
    • 0009127459 scopus 로고
    • Advance notice as a means of reducing relative deprivation
    • Cropanzano, R., & Randall, M. L. (1995). Advance notice as a means of reducing relative deprivation. Social Justice Research, 8, 217-238.
    • (1995) Social Justice Research , vol.8 , pp. 217-238
    • Cropanzano, R.1    Randall, M.L.2
  • 5
    • 0000431885 scopus 로고
    • Procedural justice and participation in task selection: The role of control in mediating justice judgments
    • Early, P. C., & Lind, E. A. (1987). Procedural justice and participation in task selection: The role of control in mediating justice judgments. Journal of Personality and Social Psychology, 52, 1148-1160.
    • (1987) Journal of Personality and Social Psychology , vol.52 , pp. 1148-1160
    • Early, P.C.1    Lind, E.A.2
  • 6
    • 0000188288 scopus 로고
    • Distributive and procedural justice: Combined impact of "voice" and improvement on experienced inequity
    • Folger, R. (1977). Distributive and procedural justice: Combined impact of "voice" and improvement on experienced inequity. Journal of Personality and Social Psychology, 35, 108-119.
    • (1977) Journal of Personality and Social Psychology , vol.35 , pp. 108-119
    • Folger, R.1
  • 7
    • 0040688648 scopus 로고
    • Mediation, arbitration, and the psychology of procedural justice
    • R. Lewicki, M. Bazerman, & B. Sheppard (Eds.). Greenwich, CT: JAI
    • Folger, R. (1986). Mediation, arbitration, and the psychology of procedural justice. In R. Lewicki, M. Bazerman, & B. Sheppard (Eds.), Research on negotiation in organizations (Vol. 1, pp. 57-80). Greenwich, CT: JAI.
    • (1986) Research on Negotiation in Organizations , vol.1 , pp. 57-80
    • Folger, R.1
  • 9
    • 0000441868 scopus 로고
    • Procedural justice: An interpretive analysis of personnel systems
    • K. Rowland & G. Ferris (Eds.). Greenwich, CT: JAI
    • Folger, R., & Greenberg, J. (1985). Procedural justice: An interpretive analysis of personnel systems. In K. Rowland & G. Ferris (Eds.), Research in personnel and human resources management (Vol. 3, pp. 141-183). Greenwich, CT: JAI.
    • (1985) Research in Personnel and Human Resources Management , vol.3 , pp. 141-183
    • Folger, R.1    Greenberg, J.2
  • 12
    • 84965736632 scopus 로고
    • Decision making during international crises: Is quality of process related to outcome?
    • Herek, G., Janis, I. L., & Huth, P. (1987). Decision making during international crises: Is quality of process related to outcome? Journal of Conflict Resolution, 31, 203-226.
    • (1987) Journal of Conflict Resolution , vol.31 , pp. 203-226
    • Herek, G.1    Janis, I.L.2    Huth, P.3
  • 13
    • 0009142723 scopus 로고
    • Does consensus really result in higher quality group decisions?
    • G. M. Phillips & J. T. Wood (Eds.). Carbondale: Southern Illinois University Press
    • Hirokawa, R. Y. (1984). Does consensus really result in higher quality group decisions? In G. M. Phillips & J. T. Wood (Eds.), Emergent issues in human decision making (pp. 40-49). Carbondale: Southern Illinois University Press.
    • (1984) Emergent Issues in Human Decision Making , pp. 40-49
    • Hirokawa, R.Y.1
  • 15
    • 0010867942 scopus 로고
    • Adequacy of group decisions as a function of the decision-making process
    • Holloman, C. R., & Hendrick, H. W. (1972). Adequacy of group decisions as a function of the decision-making process. Academy of Management Journal, 15, 175-184.
    • (1972) Academy of Management Journal , vol.15 , pp. 175-184
    • Holloman, C.R.1    Hendrick, H.W.2
  • 16
    • 0010968695 scopus 로고
    • Preferences for modes of dispute resolution as a function of process and decision control
    • Houlden, P., LaTour, S., Walker, L., & Thibaut, J. (1978). Preferences for modes of dispute resolution as a function of process and decision control. Journal of Experimental Social Psychology, 14, 13-30.
    • (1978) Journal of Experimental Social Psychology , vol.14 , pp. 13-30
    • Houlden, P.1    LaTour, S.2    Walker, L.3    Thibaut, J.4
  • 17
    • 0012156734 scopus 로고
    • Plymouth, MI: Author
    • Human Synergistics. (1987). Desert survival situation. Plymouth, MI: Author.
    • (1987) Desert Survival Situation
  • 18
    • 84928224591 scopus 로고
    • How work roles influence perception: Structural-cognitive processes and organizational behavior
    • Humphrey, R. (1985). How work roles influence perception: Structural-cognitive processes and organizational behavior. American Sociological Review, 50, 242-252.
    • (1985) American Sociological Review , vol.50 , pp. 242-252
    • Humphrey, R.1
  • 19
    • 0012973754 scopus 로고    scopus 로고
    • Superordinate identification, subgroup identification, and justice concerns: Is separatism the problem; is assimilation the answer
    • Huo, Y. J., Smith, H. J., Tyler, T. R., & Lind, E. A. (1996). Superordinate identification, subgroup identification, and justice concerns: Is separatism the problem; is assimilation the answer. Psychological Science, 7, 40-45.
    • (1996) Psychological Science , vol.7 , pp. 40-45
    • Huo, Y.J.1    Smith, H.J.2    Tyler, T.R.3    Lind, E.A.4
  • 20
    • 0003377684 scopus 로고
    • Motivation theory and industrial/organizational psychology
    • M. D. Dunnette & L. M. Hough (Eds.). Palo Alto, CA: Consulting Psychologists Press
    • Kanfer, R. (1990). Motivation theory and industrial/organizational psychology. In M. D. Dunnette & L. M. Hough (Eds.), Handbook of industrial and organizational psychology (2nd ed., Vol. 1, pp. 75-170). Palo Alto, CA: Consulting Psychologists Press.
    • (1990) Handbook of Industrial and Organizational Psychology 2nd Ed. , vol.1 , pp. 75-170
    • Kanfer, R.1
  • 21
    • 0000399173 scopus 로고
    • Fairness and participation in evaluation procedures: Effects on task attitudes and performance
    • Kanfer, R., Sawyer, J., Earley, P. C., & Lind, E. A. (1987). Fairness and participation in evaluation procedures: Effects on task attitudes and performance. Social Justice Research, 1, 235-249.
    • (1987) Social Justice Research , vol.1 , pp. 235-249
    • Kanfer, R.1    Sawyer, J.2    Earley, P.C.3    Lind, E.A.4
  • 22
    • 0039722432 scopus 로고
    • Guilt beyond a reasonable doubt: Effects of concept definition and assigned decision rule on the judgments of mock jurors
    • Kerr, N. L., Atkin, R., Stasser, G., Meek, D., Holt, R., & Davis, J. (1976). Guilt beyond a reasonable doubt: Effects of concept definition and assigned decision rule on the judgments of mock jurors. Journal of Personality and Social Psychology, 48, 349-363.
    • (1976) Journal of Personality and Social Psychology , vol.48 , pp. 349-363
    • Kerr, N.L.1    Atkin, R.2    Stasser, G.3    Meek, D.4    Holt, R.5    Davis, J.6
  • 23
    • 21844503601 scopus 로고
    • Building commitment, attachment, and trust in strategic decision-making teams: The role of procedural justice
    • Korsgaard, M. A., Schweiger, D. M., & Sapienza, H. J. (1995). Building commitment, attachment, and trust in strategic decision-making teams: The role of procedural justice. Academy of Management Journal, 38, 60-84.
    • (1995) Academy of Management Journal , vol.38 , pp. 60-84
    • Korsgaard, M.A.1    Schweiger, D.M.2    Sapienza, H.J.3
  • 24
    • 85047686274 scopus 로고
    • Determinants of participant and observer satisfaction with adversary and inquisitorial modes of adjudication
    • LaTour, S. (1978). Determinants of participant and observer satisfaction with adversary and inquisitorial modes of adjudication. Journal of Personality and Social Psychology, 36, 1531-1545.
    • (1978) Journal of Personality and Social Psychology , vol.36 , pp. 1531-1545
    • LaTour, S.1
  • 25
    • 84942578906 scopus 로고
    • Reactions to opinion deviance in small groups
    • P. B. Paulus (Ed.). Hillsdale, NJ: Lawrence Erlbaum
    • Levine, J. M.. (1989). Reactions to opinion deviance in small groups. In P. B. Paulus (Ed.), Psychology of group influence (2nd ed., pp. 187-231). Hillsdale, NJ: Lawrence Erlbaum.
    • (1989) Psychology of Group Influence 2nd Ed. , pp. 187-231
    • Levine, J.M.1
  • 28
    • 58149205641 scopus 로고
    • Voice, control, and procedural justice: Instrumental and noninstrumental concerns in fairness judgments
    • Lind, E. A., Kanfer, R., & Earley, P. C. (1990). Voice, control, and procedural justice: Instrumental and noninstrumental concerns in fairness judgments. Journal of Personality and Social Psychology, 59, 952-959.
    • (1990) Journal of Personality and Social Psychology , vol.59 , pp. 952-959
    • Lind, E.A.1    Kanfer, R.2    Earley, P.C.3
  • 29
    • 85048997461 scopus 로고
    • Individual and corporate dispute resolution: Using procedural fairness as a decision heuristic
    • Lind, E. A., Kulik, C. T., Ambrose, M., & deVera Park, M. (1993). Individual and corporate dispute resolution: Using procedural fairness as a decision heuristic. Administrative Science Quarterly, 38, 224-251.
    • (1993) Administrative Science Quarterly , vol.38 , pp. 224-251
    • Lind, E.A.1    Kulik, C.T.2    Ambrose, M.3    DeVera Park, M.4
  • 32
    • 84964110603 scopus 로고
    • The quality of group decisions as influenced by the discussion leader
    • Maier, N.R.F. (1950). The quality of group decisions as influenced by the discussion leader. Human relations, 3, 155-174.
    • (1950) Human Relations , vol.3 , pp. 155-174
    • Maier, N.R.F.1
  • 33
    • 84964126215 scopus 로고
    • The contribution of a discussion leader to the quality of group thinking: The effective use of minority opinions
    • Maier, N.R.F., & Solem, A. R. (1952). The contribution of a discussion leader to the quality of group thinking: The effective use of minority opinions. Human Relations, 5, 277-288.
    • (1952) Human Relations , vol.5 , pp. 277-288
    • Maier, N.R.F.1    Solem, A.R.2
  • 35
    • 84942598481 scopus 로고
    • The social psychological effect of group decision rules
    • P. B. Paulus (Ed.). Hillsdale, NJ: Lawrence Erlbaum
    • Miller, C. E. (1989). The social psychological effect of group decision rules. In P. B. Paulus (Ed.), Psychology of group influence (2nd ed., pp. 327-355). Hillsdale, NJ: Lawrence Erlbaum.
    • (1989) Psychology of Group Influence 2nd Ed. , pp. 327-355
    • Miller, C.E.1
  • 37
    • 84986346874 scopus 로고
    • Interactions between jurors as a function of majority vs. unanimity decision rules
    • Nemeth, C. J. (1977). Interactions between jurors as a function of majority vs. unanimity decision rules. Journal of Applied Social Psychology, 7, 38-56.
    • (1977) Journal of Applied Social Psychology , vol.7 , pp. 38-56
    • Nemeth, C.J.1
  • 38
    • 64149100264 scopus 로고
    • Minority influence, divergent thinking and detection of correct solutions
    • Nemeth, C. J., & Kwan, J. (1987). Minority influence, divergent thinking and detection of correct solutions. Journal of Abnormal and Social Psychology, 17, 788-799.
    • (1987) Journal of Abnormal and Social Psychology , vol.17 , pp. 788-799
    • Nemeth, C.J.1    Kwan, J.2
  • 40
    • 84985747282 scopus 로고
    • Creative problem solving as a result of majority and minority influence
    • Nemeth, C. J., & Wachtler, J. (1983). Creative problem solving as a result of majority and minority influence. European Journal of Social Psychology, 13, 45-55.
    • (1983) European Journal of Social Psychology , vol.13 , pp. 45-55
    • Nemeth, C.J.1    Wachtler, J.2
  • 41
    • 84964135088 scopus 로고
    • Group decision-making performance as influenced by consensus and self-orientation
    • Nemiroff, P. M., & King, D. C. (1975). Group decision-making performance as influenced by consensus and self-orientation. Human Relations, 28, 1-21.
    • (1975) Human Relations , vol.28 , pp. 1-21
    • Nemiroff, P.M.1    King, D.C.2
  • 42
    • 0031519991 scopus 로고    scopus 로고
    • A directive leadership style in group decision making can be both virtue and vice: Evidence from elite and experimental groups
    • Peterson, R. S. (1997). A directive leadership style in group decision making can be both virtue and vice: Evidence from elite and experimental groups. Journal of Personality and Social Psychology, 72, 1107-1121.
    • (1997) Journal of Personality and Social Psychology , vol.72 , pp. 1107-1121
    • Peterson, R.S.1
  • 43
    • 0029686882 scopus 로고    scopus 로고
    • Focus versus flexibility: Majority and minority influence can both improve performance
    • Peterson, R. S., & Nemeth, C. J. (1996). Focus versus flexibility: Majority and minority influence can both improve performance. Personality and Social Psychology Bulletin, 22, 14-23.
    • (1996) Personality and Social Psychology Bulletin , vol.22 , pp. 14-23
    • Peterson, R.S.1    Nemeth, C.J.2
  • 44
    • 0000745023 scopus 로고    scopus 로고
    • Group dynamics in top management teams: Groupthink, vigilance, and alternative models of organizational failure and success in organizations
    • Peterson, R. S., Owens, P. D., Tetlock, P. E., Fan, E., & Martorana, P. (1998). Group dynamics in top management teams: Groupthink, vigilance, and alternative models of organizational failure and success in organizations. Organizational Behavior and Human Decision Processes, 73, 272-305.
    • (1998) Organizational Behavior and Human Decision Processes , vol.73 , pp. 272-305
    • Peterson, R.S.1    Owens, P.D.2    Tetlock, P.E.3    Fan, E.4    Martorana, P.5
  • 45
    • 0009140826 scopus 로고
    • Consensus in decision-making groups: A conceptual history
    • G. M. Phillips & J. T. Wood (Eds.). Carbondale: Southern Illinois University Press
    • Rawlins, W. K. (1984). Consensus in decision-making groups: A conceptual history. In G. M. Phillips & J. T. Wood (Eds.), Emergent issues in human decision making (pp. 19-39). Carbondale: Southern Illinois University Press.
    • (1984) Emergent Issues in Human Decision Making , pp. 19-39
    • Rawlins, W.K.1
  • 47
    • 0001304512 scopus 로고
    • Justice is no simple matter: Case for elaborating our model of procedural fairness
    • Sheppard, B. H. (1985). Justice is no simple matter: Case for elaborating our model of procedural fairness. Journal of Personality and Social Psychology, 49, 953-962.
    • (1985) Journal of Personality and Social Psychology , vol.49 , pp. 953-962
    • Sheppard, B.H.1
  • 49
    • 77957059917 scopus 로고
    • The impact of accountability on judgment and choice: Toward a social contingency model
    • M. Zanna (Ed.). New York: Academic Press
    • Tetlock, P. E. (1992). The impact of accountability on judgment and choice: Toward a social contingency model. In M. Zanna (Ed.), Advances in experimental social psychology (Vol. 25, pp. 331-376). New York: Academic Press.
    • (1992) Advances in Experimental Social Psychology , vol.25 , pp. 331-376
    • Tetlock, P.E.1
  • 50
    • 21344484817 scopus 로고
    • The slavery debate in antebellum America: Cognitive style, value conflict and the limits of compromise
    • Tetlock, P. E., Armor, D., & Peterson, R. S. (1994). The slavery debate in antebellum America: Cognitive style, value conflict and the limits of compromise. Journal of Personality and Social Psychology, 66, 115-126.
    • (1994) Journal of Personality and Social Psychology , vol.66 , pp. 115-126
    • Tetlock, P.E.1    Armor, D.2    Peterson, R.S.3
  • 51
    • 21144468352 scopus 로고
    • Flattering and unflattering personality portraits of integratively simple and complex managers
    • Tetlock, P. E., Peterson, R. S., & Berry, J. M. (1993). Flattering and unflattering personality portraits of integratively simple and complex managers. Journal of Personality and Social Psychology, 64, 500-511.
    • (1993) Journal of Personality and Social Psychology , vol.64 , pp. 500-511
    • Tetlock, P.E.1    Peterson, R.S.2    Berry, J.M.3
  • 53
  • 54
    • 34248492155 scopus 로고
    • The influence of outcomes and procedures on satisfaction with leaders
    • Tyler, T. R., & Caine, A. (1981). The influence of outcomes and procedures on satisfaction with leaders. Journal of Personality and Social Psychology, 41, 642-655.
    • (1981) Journal of Personality and Social Psychology , vol.41 , pp. 642-655
    • Tyler, T.R.1    Caine, A.2
  • 55
    • 70249148431 scopus 로고
    • A relational model of authority in groups
    • M. P. Zanna (Ed.). Orlando, FL: Academic Press
    • Tyler, T. R., & Lind, E. A. (1992). A relational model of authority in groups. In M. P. Zanna (Ed.), Advances in experimental social psychology (Vol. 25, pp. 115-192). Orlando, FL: Academic Press.
    • (1992) Advances in Experimental Social Psychology , vol.25 , pp. 115-192
    • Tyler, T.R.1    Lind, E.A.2
  • 56
    • 0003013945 scopus 로고
    • Influence of voice on satisfaction with leaders: Exploring the meaning of process control
    • Tyler, T. R., Rasinski, K. A., & Spodick, N. (1985). Influence of voice on satisfaction with leaders: Exploring the meaning of process control. Journal of Personality and Social Psychology, 48, 72-81.
    • (1985) Journal of Personality and Social Psychology , vol.48 , pp. 72-81
    • Tyler, T.R.1    Rasinski, K.A.2    Spodick, N.3
  • 57
    • 84965510761 scopus 로고
    • Procedural justice and alternative dispute resolution
    • Vidmar, N. (1992). Procedural justice and alternative dispute resolution. Psychological Science, 3, 224-228.
    • (1992) Psychological Science , vol.3 , pp. 224-228
    • Vidmar, N.1
  • 59
    • 0009277798 scopus 로고
    • Alternative methods of group decision making: A comparative examination of consensus, negotiation, and voting
    • G. M. Phillips & J. T. Wood (Eds.). Carbondale: Southern Illinois University Press
    • Wood, J. T. (1984). Alternative methods of group decision making: A comparative examination of consensus, negotiation, and voting. In G. M. Phillips & J. T. Wood (Eds.), Emergent issues in human decision making (pp. 5-18). Carbondale: Southern Illinois University Press.
    • (1984) Emergent Issues in Human Decision Making , pp. 5-18
    • Wood, J.T.1


* 이 정보는 Elsevier사의 SCOPUS DB에서 KISTI가 분석하여 추출한 것입니다.