Quality and humanity

TQM Magazine

Volumn 11, Issue 6, 1999, Pages 384-388

  Kondo, Yoshio ^a  

^a KYOTO UNIVERSITY   (Japan)

Author keywords

[No Author keywords available]

Indexed keywords

COMPETITION; INDUSTRIAL RELATIONS; PRODUCTIVITY; QUALITY ASSURANCE; SOCIAL ASPECTS;

COMPETITIVENESS; CREATIVITY;

TOTAL QUALITY MANAGEMENT;

EID: 0033346375     PISSN: 0954478X     EISSN: None     Source Type: Journal    
DOI: 10.1108/09544789910287665     Document Type: Article

References (13)

1. Deming, W.E. (1980), "Some obstacles to improvement in quality and efficiency", Erfaringer fra Kvalitatsstyring i Japan, Danish Society for Quality Control, p. 87.
2. Herzberg, F. (1969), The Motivation to Work, John Wiley & Sons, New York, NY.
3. Hildebrandt, S., Kristensen, K., Kanji, G. and Dahlgaard, J.J. (1991), "Quality culture and TQM", Total Quality Management, Vol. 2 No. 1, p. 1.
4. Juran, J.M. (1973), "The Taylor system and quality control", Quality Progress, Vol. 6 No. 5, p. 42.
5. Kano, N., Seraku, N., Takahashi, F. and Tsuji, S. (1996), "Attractive quality and must-be quality", The Best on Quality, Vol. 7, p. 165.
6. Kondo, Y. (1977), "Creativity in daily work", 1977 ASQC Technical Conference Transactions, Philadelphia, PA, p. 430.
7. Kondo, Y. (1988a), "Quality through the Millennia", Quality Progress, Vol. 21 No. 12, p. 83.
8. Kondo, Y. (1998b), "Quality in the present and future decades", presented at the Workshop on Developing Work and Quality Improvement Strategies, 19-21 November, Brussels, Belgium.
9. Kondo, Y. (1998c), "Hoshin kanri - a participative way of quality management in Japan", The TQM Magazine, Vol. 10 No. 6, p. 425.
10. Nishibori, E.E. (1971), The Development of Humanity and Creativity, (in Japanese), Japan Productivity Center, Tokyo.
11. Okusa, F. (1985), "TQC - what purpose?", (in Japanese), Hinshitsu Kanri, Vol. 36 No. 1, p. 88.
12. O'Toole J. (1973), Work in America, MIT Press, Cambridge, MA.
13. Tokizane, T. (1970), Being Human, (in Japanese), Iwanami Shoten, Tokyo.