Factors that influence nurses' customer orientation

Journal of Nursing Management

Volumn 7, Issue 5, 1999, Pages 271-280

  Darby, D N ^a   Daniel, K ^a  

^a UNIVERSITY OF TECHNOLOGY SYDNEY   (Australia)

Author keywords

[No Author keywords available]

Indexed keywords

ARTICLE; AUSTRALIA; BEHAVIOR; CONFLICT; FACTORIAL ANALYSIS; HEALTH PERSONNEL ATTITUDE; HUMAN; JOB SATISFACTION; NEEDS ASSESSMENT; NURSE PATIENT RELATIONSHIP; NURSING ADMINISTRATION RESEARCH; NURSING STAFF; ORGANIZATION; ORGANIZATION AND MANAGEMENT; OUTCOME ASSESSMENT; PATIENT CARE; PATIENT SATISFACTION; PSYCHOLOGICAL ASPECT; QUESTIONNAIRE; REGRESSION ANALYSIS; SELF CONCEPT; WORK;

ATTITUDE OF HEALTH PERSONNEL; AUSTRALIA; CONFLICT (PSYCHOLOGY); FACTOR ANALYSIS, STATISTICAL; HUMANS; JOB DESCRIPTION; JOB SATISFACTION; NEEDS ASSESSMENT; NURSE-PATIENT RELATIONS; NURSING ADMINISTRATION RESEARCH; NURSING STAFF, HOSPITAL; ORGANIZATIONAL CULTURE; OUTCOME ASSESSMENT (HEALTH CARE); PATIENT SATISFACTION; PATIENT-CENTERED CARE; POWER (PSYCHOLOGY); QUESTIONNAIRES; REGRESSION ANALYSIS; SELF EFFICACY;

EID: 0033187432     PISSN: 09660429     EISSN: None     Source Type: Journal    
DOI: 10.1046/j.1365-2834.1999.00129.x     Document Type: Article

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