Five-factor model of personality and performance in jobs involving interpersonal interactions

Human Performance

Volumn 11, Issue 2-3, 1998, Pages 145-165

  Mount, Michael K ^a   Barrick, Murray R ^a   Stewart, Greg L ^b  

^a UNIVERSITY OF IOWA   (United States)

^b VANDERBILT UNIVERSITY   (United States)

Author keywords

[No Author keywords available]

Indexed keywords

EID: 0032383312     PISSN: 08959285     EISSN: None     Source Type: Journal    
DOI: 10.1207/s15327043hup1102&3_3     Document Type: Article

References (40)

1. Albrecht, K., & Zemke, R. (1985). Service America: Doing business in the new economy. Homewood, IL: Dow-Jones Irwin.
2. Barrick, M. R., & Bretz, R. D., Jr., (1995, April). Assessing "Fil" from a team perspective: A policy capturing approach. Paper presented at the Eleventh Annual Conference of the Society of Industrial and Organizational Psychology, San Diego, CA.
3. Barrick, M. R., & Mount, M. K. (1991). The Big Five personality dimensions and job performance: A meta-analysis. Personnel Psychology, 44, 1-26.
4. Barrick, M. R., & Mount, M. K. (1993). Autonomy as a moderator of the relationships between the Big Five personality dimensions and job performance. Journal of Applied Psychology, 78, 111-118.
5. Barrick, M. R., Stewart, G. L., Neubert, M., & Mount, M. K. (in press). Relating member ability and personality to work team processes and team effectiveness. Journal of Applied Psychology.
6. Bem, D., & Allen, A. (1974). On predicting some of the people some of the time: The search for cross-situational consistencies in behavior. Psychological Review, 81, 506-520.
7. Ben-Porath, Y. S., & Waller, N. G. (1992). Five big issues in clinical personality assessment: A rejoinder to Costa and McCrae. Psychological Assessment, 4, 23-35.
8. Block, J. (1995). A contrarian view of the five-factor approach to personality description. Psychological Bulletin, 117, 187-215.
9. Borman, W. C., & Motowidlo, S. J. (1993). Expanding the criterion domain to include elements of contextual performance. In N. Schmitt, W. C. Borman, & Associates (Eds.), Personnel selection in organizations (71-134). San Francisco: Jossey-Bass.
10. Bowen, D. E., & Schneider, B. (1988). Services marketing and management: Implications for organizational behavior. Research in Organizational Behavior, 10, 43-80.
11. Campbell, J. P. (1991). Modeling the performance prediction problem in industrial and organizational psychology. In M. D. Dunnette & L. M. Hough, (Eds.), Handbook of industrial and organizational psychology (2nd ed., Vol. 1, pp. 687-732). Palo Alto, CA:Consulting Psychologists Press.
12. Costa, P. T., Jr., & McCrae, R. R. (1992). The NEO Personality Inventory manual. Odessa, FL: Psychological Assessment Resources.
13. Digman, J. M. (1990). Personality structure: Emergence of the five-factor model. Annual Review of Psychology, 41, 417-440.
14. Dunn, W., Mount, M. K., Barrick, M. R., & Ones, D. S. (1995). The Big Five personality dimensions, general mental ability and perceptions of employment suitability. Journal of Applied Psychology, 80, 500-509.
15. Eysenck, H. J. (1992). Four ways five factors are not basic. Personality and Individual Differences, 6, 667-673.
16. George, J. M. (1990). Personality, affect, and behavior in groups. Journal of Applied Psychology, 75, 107-116.
17. Goldberg, L. R. (1992). The developemnt of markers for the Big Five factor structure. Psychological Assessment, 4, 26-42.
18. Heslin, R. (1964). The influence of individual members on the characteristics of small groups. Journal of Abnormal and Social Psychology, 48, 276-284.
19. Hogan, R. (1986). Manual for the Hogan Personality Inventory. Minneapolis, MN: National Computer Systems.
20. Hogan, R., Hogan, J., & Busch, C. (1984). How to measure service orientation. Journal of Applied Psychology, 69, 157-163.
21. Holland, J. L. (1973). Making vocational choices: A theory of careers. Englewood Cliffs, NJ: Prentice Hall.
22. Hough, L. M. (1992). The "Big Five" personality variables - construct confusion: Description versus prediction. Human Performance, 5, 139-155.
23. Hunter, J. E., & Schmidt, F. L. (1990). Methods of meta-analysis correcting error and bias in research findings. Newbury Park, CA: Sage.
24. Johnson, D. W., Maruyama, G., Johnson, R., Nelson, D., & Skon, L. (1981). Effects of cooperative, competitive, and individualistic goal structures on achievement: A meta-analysis. Psychological Bulletin, 89, 47-62.
25. Kenrick, D. T., & Funder, D. C. (1988). Profiting from controversy: Lessons learned from the person-situation controversy. American Psychologist, 43, 23-34.
26. Lawler, E. E., III, Mohrman, S. A., & Ledford, G. E., Jr. (1995). Creating high performance organizations: Practices and results of employee involvement and total quality management in Fortune 1000 companies. San Francisco: Jossey-Bass.
27. McAdams, D. P. (1992). The five-factor model in personality: A critical appraisal. Journal of Personality, 60, 329-361.
28. Mount, M. K., & Barrick, M. R. (1995a). The Big Five personality dimensions: Implications for research and practice in human resource management. Research in Personnel and Human Resources Management, 13, 153-200.
29. Mount, M. K., & Barrick, M. R. (1995b). The Personal Characteristics Inventory manual. Unpublished manuscript, University of Iowa, Iowa City.
30. Organ, D. W., & Ryan, K. (1995). A meta-analytic review of attitudinal and dispositional predictors of organizational citizenship behavior. Personnel Psychology, 48, 775-802.
31. Parasuraman, A., Zeithaml, V. A., & Berry, L. L. (1986). Servqual: A multiple-item scale for measuring consumer perceptions of service quality. Cambridge, MA: Marketing Science Institute.
32. Rothstein, H. R. (1990). Interrater reliability of job performance ratings: Growth to asymptote level with increasing opportunity to observe. Journal of Applied Psychology, 75, 322-327.
33. Salgado, J. F. (1997). The five factor model of personality and job performance in the European community. Journal of Applied Psychology, 82, 30-43.
34. Schutte, N. A., Kenrick, D. T., & Sadalla, E. K. (1985). The search for predictable settings: Situational prototypes, constraint, and behavioral variation. Journal of Personality and Social Psychology, 49, 121-128.
35. Steiner, I. D. (1972). Group process and productivity. New York: Academic.
36. Stewart, G. L. (1996). Reward structure as a moderator of the relationship between extraversion and sales performance. Journal of Applied Psychology, 81, 619-627.
37. Stewart, G. L., & Carson, K. P. (1995). Personality dimensions and domains of service performance: A field investigation. Journal of Business and Psychology, 9, 365-378.
38. Stewart, G. L., & Carson, K. P. (1997). Moving beyond the mechanistic model: An alternative approach to staffing for contemporary organizations. Human Resource Management Review, 7, 157-184.
39. Tett, R. P., Jackson, D. N., & Rothstein, M. (1991). Personality measures as predictors of job performance: A meta-analytic review. Personnel Psychology, 44, 703-742.
40. Viswesvaran, C. (1993). Modeling job performance: Is there a general factor? Unpublished doctoral dissertation, University of Iowa, Iowa City.