Administrative Writing: Bringing Context to Pedagogy

Journal of Business and Technical Communication

Volumn 12, Issue 2, 1998, Pages 238-252

  Graham, Margaret Baker ^a  

^a IOWA STATE UNIVERSITY   (United States)

Author keywords

[No Author keywords available]

Indexed keywords

EID: 0032371321     PISSN: 10506519     EISSN: None     Source Type: Journal    
DOI: 10.1177/1050651998012002004     Document Type: Article

References (11)

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3. Bovee, Courtland L., and John V. Thill. Business Communication Today. 4th ed. New York: McGraw-Hill, 1995.
4. Brown, Penelope, and Stephen Levinson. Politeness: Some Universals in Language Use. Cambridge, UK: Cambridge University Press, 1989.
5. Graham, Margaret Baker, and Carol David. "Power and Politeness: Administrative Writing in an 'Organized Anarchy.'" JBTC 10 (1996): 5-27.
6. Hagge, John, and Charles Kostelnick. "Linguistic Politeness in Professional Prose: A Discourse Analysis of Auditors' Suggestion Letters, with Implications for Business Communication Pedagogy." Written Communication 6 (1989): 312-39.
7. Kotter, John P. "Why Power and Influence Issues Are at the Very Core of Executive Work." Executive Power: How Executives Influence People and Organizations. Ed. Suresh Srivasta et al. San Francisco: Jossey-Bass, 1986. 20-32.
8. Powell, Melissa L. "A History of Persuasive and Psychological Strategies in American Business Letters from 1905 through 1920." JBTC 5 (1991): 33-47.
9. Suchan, James, and Ron Dulek. "Toward a Better Understanding of Reader Analysis." Journal of Business Communication 25 (1988): 29-45.
10. Treece, Malra. Successful Communication for Business and the Professions. 6th ed. Boston: Allyn & Bacon, 1994.
11. Yli-Jokippii, Hikkla. Requests in Professional Discourse: A Cross-Cultural Study of British, American and Finnish Business Writing. Helsinki, Finl.: Suomalainen Tiedeakatemia, 1994.