Attributions of quality circles' problem-solving failure: Differences among management, supporting staff, and quality circle members

Public Personnel Management

Volumn 26, Issue 2, 1997, Pages 203-225

  Tang, Thomas Li Ping ^a   Butler, Edie Aguilar ^b  

^a NATIONAL TAIWAN UNIVERSITY   (Taiwan)

^b NONE

Author keywords

[No Author keywords available]

Indexed keywords

EID: 0031286607     PISSN: 00910260     EISSN: None     Source Type: Journal    
DOI: 10.1177/009102609702600204     Document Type: Article

References (84)

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3. Adam, E. E. (1991). "Quality circle performance." Journal of Management, 17, 25-39. Barrick, M. R., & Alexander, R. A. (1987). "A review of quality circle existence of positive-findings bias." Personnel Psychology, 40, 579-592. Griffin, R. W. (1988). "Consequences of quality circles in an industrial setting: A longitudinal assessment." Academy of Management Journal, 31 (2), 338-358. Marks, M. L., Mirvis, P. H., Hackett, E. J., & Grady, J. F. (1986). "Employee participation in a quality aide program: Impact on quality of work life, productivity, and absenteeism." Journal of Applied Psychology, 71, 61-69. Rafaeli, A. (1985). "Quality circles and employee attitudes." Personnel Psychology, 38, 603-615. Steel, R. P., & Lloyd, R. F. (1988). "Cognitive, affective, and behavioral outcomes of participation in quality circles: Conceptual and empirical findings." The Journal of Applied Behavioral Science, 24, 1-17. Tang, T. L. P., Tollison, P. S., & Whiteside, H. D. (1987). "The effect of quality circle initiation on motivation to attend quality cirde meetings and on task performance." Personnel Psychology, 40, 799-814. Tang, T. L. P., Tollison, P. S., & Whiteside, H. D. (1988, August). "Top-, middle-, and lower-management attendance and quality circle effectiveness." Paper presented at the 96th Annual Convention of the American Psychological Association, Atlanta, GA. Tang, T. L. P., Tollison, P. S., & Whiteside, H. D. (1989). "Quality circle productivity as related to upper-management attendance, circle initiation, and collar color." Journal of Management, 15, 101-113. Tang, T. L. P., Tollison, P. S., & Whiteside, H. D. (1991). "Managers' attendance and the effectiveness of small work groups: The case of quality circles." Journal of Social Psychology, 131 (3), 335-344. Tang, T. L. P., Tollison, P. S., & Whiteside, H. D. (1993). "Differences between active and inactive quality circles on attendance and performance." Public Personnel Management, 22, 579-590.
4. Adam, E. E. (1991). "Quality circle performance." Journal of Management, 17, 25-39. Barrick, M. R., & Alexander, R. A. (1987). "A review of quality circle existence of positive-findings bias." Personnel Psychology, 40, 579-592. Griffin, R. W. (1988). "Consequences of quality circles in an industrial setting: A longitudinal assessment." Academy of Management Journal, 31 (2), 338-358. Marks, M. L., Mirvis, P. H., Hackett, E. J., & Grady, J. F. (1986). "Employee participation in a quality aide program: Impact on quality of work life, productivity, and absenteeism." Journal of Applied Psychology, 71, 61-69. Rafaeli, A. (1985). "Quality circles and employee attitudes." Personnel Psychology, 38, 603-615. Steel, R. P., & Lloyd, R. F. (1988). "Cognitive, affective, and behavioral outcomes of participation in quality circles: Conceptual and empirical findings." The Journal of Applied Behavioral Science, 24, 1-17. Tang, T. L. P., Tollison, P. S., & Whiteside, H. D. (1987). "The effect of quality circle initiation on motivation to attend quality cirde meetings and on task performance." Personnel Psychology, 40, 799-814. Tang, T. L. P., Tollison, P. S., & Whiteside, H. D. (1988, August). "Top-, middle-, and lower-management attendance and quality circle effectiveness." Paper presented at the 96th Annual Convention of the American Psychological Association, Atlanta, GA. Tang, T. L. P., Tollison, P. S., & Whiteside, H. D. (1989). "Quality circle productivity as related to upper-management attendance, circle initiation, and collar color." Journal of Management, 15, 101-113. Tang, T. L. P., Tollison, P. S., & Whiteside, H. D. (1991). "Managers' attendance and the effectiveness of small work groups: The case of quality circles." Journal of Social Psychology, 131 (3), 335-344. Tang, T. L. P., Tollison, P. S., & Whiteside, H. D. (1993). "Differences between active and inactive quality circles on attendance and performance." Public Personnel Management, 22, 579-590.
5. Adam, E. E. (1991). "Quality circle performance." Journal of Management, 17, 25-39. Barrick, M. R., & Alexander, R. A. (1987). "A review of quality circle existence of positive-findings bias." Personnel Psychology, 40, 579-592. Griffin, R. W. (1988). "Consequences of quality circles in an industrial setting: A longitudinal assessment." Academy of Management Journal, 31 (2), 338-358. Marks, M. L., Mirvis, P. H., Hackett, E. J., & Grady, J. F. (1986). "Employee participation in a quality aide program: Impact on quality of work life, productivity, and absenteeism." Journal of Applied Psychology, 71, 61-69. Rafaeli, A. (1985). "Quality circles and employee attitudes." Personnel Psychology, 38, 603-615. Steel, R. P., & Lloyd, R. F. (1988). "Cognitive, affective, and behavioral outcomes of participation in quality circles: Conceptual and empirical findings." The Journal of Applied Behavioral Science, 24, 1-17. Tang, T. L. P., Tollison, P. S., & Whiteside, H. D. (1987). "The effect of quality circle initiation on motivation to attend quality cirde meetings and on task performance." Personnel Psychology, 40, 799-814. Tang, T. L. P., Tollison, P. S., & Whiteside, H. D. (1988, August). "Top-, middle-, and lower-management attendance and quality circle effectiveness." Paper presented at the 96th Annual Convention of the American Psychological Association, Atlanta, GA. Tang, T. L. P., Tollison, P. S., & Whiteside, H. D. (1989). "Quality circle productivity as related to upper-management attendance, circle initiation, and collar color." Journal of Management, 15, 101-113. Tang, T. L. P., Tollison, P. S., & Whiteside, H. D. (1991). "Managers' attendance and the effectiveness of small work groups: The case of quality circles." Journal of Social Psychology, 131 (3), 335-344. Tang, T. L. P., Tollison, P. S., & Whiteside, H. D. (1993). "Differences between active and inactive quality circles on attendance and performance." Public Personnel Management, 22, 579-590.
6. Adam, E. E. (1991). "Quality circle performance." Journal of Management, 17, 25-39. Barrick, M. R., & Alexander, R. A. (1987). "A review of quality circle existence of positive-findings bias." Personnel Psychology, 40, 579-592. Griffin, R. W. (1988). "Consequences of quality circles in an industrial setting: A longitudinal assessment." Academy of Management Journal, 31 (2), 338-358. Marks, M. L., Mirvis, P. H., Hackett, E. J., & Grady, J. F. (1986). "Employee participation in a quality aide program: Impact on quality of work life, productivity, and absenteeism." Journal of Applied Psychology, 71, 61-69. Rafaeli, A. (1985). "Quality circles and employee attitudes." Personnel Psychology, 38, 603-615. Steel, R. P., & Lloyd, R. F. (1988). "Cognitive, affective, and behavioral outcomes of participation in quality circles: Conceptual and empirical findings." The Journal of Applied Behavioral Science, 24, 1-17. Tang, T. L. P., Tollison, P. S., & Whiteside, H. D. (1987). "The effect of quality circle initiation on motivation to attend quality cirde meetings and on task performance." Personnel Psychology, 40, 799-814. Tang, T. L. P., Tollison, P. S., & Whiteside, H. D. (1988, August). "Top-, middle-, and lower-management attendance and quality circle effectiveness." Paper presented at the 96th Annual Convention of the American Psychological Association, Atlanta, GA. Tang, T. L. P., Tollison, P. S., & Whiteside, H. D. (1989). "Quality circle productivity as related to upper-management attendance, circle initiation, and collar color." Journal of Management, 15, 101-113. Tang, T. L. P., Tollison, P. S., & Whiteside, H. D. (1991). "Managers' attendance and the effectiveness of small work groups: The case of quality circles." Journal of Social Psychology, 131 (3), 335-344. Tang, T. L. P., Tollison, P. S., & Whiteside, H. D. (1993). "Differences between active and inactive quality circles on attendance and performance." Public Personnel Management, 22, 579-590.
7. Adam, E. E. (1991). "Quality circle performance." Journal of Management, 17, 25-39. Barrick, M. R., & Alexander, R. A. (1987). "A review of quality circle existence of positive-findings bias." Personnel Psychology, 40, 579-592. Griffin, R. W. (1988). "Consequences of quality circles in an industrial setting: A longitudinal assessment." Academy of Management Journal, 31 (2), 338-358. Marks, M. L., Mirvis, P. H., Hackett, E. J., & Grady, J. F. (1986). "Employee participation in a quality aide program: Impact on quality of work life, productivity, and absenteeism." Journal of Applied Psychology, 71, 61-69. Rafaeli, A. (1985). "Quality circles and employee attitudes." Personnel Psychology, 38, 603-615. Steel, R. P., & Lloyd, R. F. (1988). "Cognitive, affective, and behavioral outcomes of participation in quality circles: Conceptual and empirical findings." The Journal of Applied Behavioral Science, 24, 1-17. Tang, T. L. P., Tollison, P. S., & Whiteside, H. D. (1987). "The effect of quality circle initiation on motivation to attend quality cirde meetings and on task performance." Personnel Psychology, 40, 799-814. Tang, T. L. P., Tollison, P. S., & Whiteside, H. D. (1988, August). "Top-, middle-, and lower-management attendance and quality circle effectiveness." Paper presented at the 96th Annual Convention of the American Psychological Association, Atlanta, GA. Tang, T. L. P., Tollison, P. S., & Whiteside, H. D. (1989). "Quality circle productivity as related to upper-management attendance, circle initiation, and collar color." Journal of Management, 15, 101-113. Tang, T. L. P., Tollison, P. S., & Whiteside, H. D. (1991). "Managers' attendance and the effectiveness of small work groups: The case of quality circles." Journal of Social Psychology, 131 (3), 335-344. Tang, T. L. P., Tollison, P. S., & Whiteside, H. D. (1993). "Differences between active and inactive quality circles on attendance and performance." Public Personnel Management, 22, 579-590.
8. Adam, E. E. (1991). "Quality circle performance." Journal of Management, 17, 25-39. Barrick, M. R., & Alexander, R. A. (1987). "A review of quality circle existence of positive-findings bias." Personnel Psychology, 40, 579-592. Griffin, R. W. (1988). "Consequences of quality circles in an industrial setting: A longitudinal assessment." Academy of Management Journal, 31 (2), 338-358. Marks, M. L., Mirvis, P. H., Hackett, E. J., & Grady, J. F. (1986). "Employee participation in a quality aide program: Impact on quality of work life, productivity, and absenteeism." Journal of Applied Psychology, 71, 61-69. Rafaeli, A. (1985). "Quality circles and employee attitudes." Personnel Psychology, 38, 603-615. Steel, R. P., & Lloyd, R. F. (1988). "Cognitive, affective, and behavioral outcomes of participation in quality circles: Conceptual and empirical findings." The Journal of Applied Behavioral Science, 24, 1-17. Tang, T. L. P., Tollison, P. S., & Whiteside, H. D. (1987). "The effect of quality circle initiation on motivation to attend quality cirde meetings and on task performance." Personnel Psychology, 40, 799-814. Tang, T. L. P., Tollison, P. S., & Whiteside, H. D. (1988, August). "Top-, middle-, and lower-management attendance and quality circle effectiveness." Paper presented at the 96th Annual Convention of the American Psychological Association, Atlanta, GA. Tang, T. L. P., Tollison, P. S., & Whiteside, H. D. (1989). "Quality circle productivity as related to upper-management attendance, circle initiation, and collar color." Journal of Management, 15, 101-113. Tang, T. L. P., Tollison, P. S., & Whiteside, H. D. (1991). "Managers' attendance and the effectiveness of small work groups: The case of quality circles." Journal of Social Psychology, 131 (3), 335-344. Tang, T. L. P., Tollison, P. S., & Whiteside, H. D. (1993). "Differences between active and inactive quality circles on attendance and performance." Public Personnel Management, 22, 579-590.
9. Adam, E. E. (1991). "Quality circle performance." Journal of Management, 17, 25-39. Barrick, M. R., & Alexander, R. A. (1987). "A review of quality circle existence of positive-findings bias." Personnel Psychology, 40, 579-592. Griffin, R. W. (1988). "Consequences of quality circles in an industrial setting: A longitudinal assessment." Academy of Management Journal, 31 (2), 338-358. Marks, M. L., Mirvis, P. H., Hackett, E. J., & Grady, J. F. (1986). "Employee participation in a quality aide program: Impact on quality of work life, productivity, and absenteeism." Journal of Applied Psychology, 71, 61-69. Rafaeli, A. (1985). "Quality circles and employee attitudes." Personnel Psychology, 38, 603-615. Steel, R. P., & Lloyd, R. F. (1988). "Cognitive, affective, and behavioral outcomes of participation in quality circles: Conceptual and empirical findings." The Journal of Applied Behavioral Science, 24, 1-17. Tang, T. L. P., Tollison, P. S., & Whiteside, H. D. (1987). "The effect of quality circle initiation on motivation to attend quality cirde meetings and on task performance." Personnel Psychology, 40, 799-814. Tang, T. L. P., Tollison, P. S., & Whiteside, H. D. (1988, August). "Top-, middle-, and lower-management attendance and quality circle effectiveness." Paper presented at the 96th Annual Convention of the American Psychological Association, Atlanta, GA. Tang, T. L. P., Tollison, P. S., & Whiteside, H. D. (1989). "Quality circle productivity as related to upper-management attendance, circle initiation, and collar color." Journal of Management, 15, 101-113. Tang, T. L. P., Tollison, P. S., & Whiteside, H. D. (1991). "Managers' attendance and the effectiveness of small work groups: The case of quality circles." Journal of Social Psychology, 131 (3), 335-344. Tang, T. L. P., Tollison, P. S., & Whiteside, H. D. (1993). "Differences between active and inactive quality circles on attendance and performance." Public Personnel Management, 22, 579-590.
10. Adam, E. E. (1991). "Quality circle performance." Journal of Management, 17, 25-39. Barrick, M. R., & Alexander, R. A. (1987). "A review of quality circle existence of positive-findings bias." Personnel Psychology, 40, 579-592. Griffin, R. W. (1988). "Consequences of quality circles in an industrial setting: A longitudinal assessment." Academy of Management Journal, 31 (2), 338-358. Marks, M. L., Mirvis, P. H., Hackett, E. J., & Grady, J. F. (1986). "Employee participation in a quality aide program: Impact on quality of work life, productivity, and absenteeism." Journal of Applied Psychology, 71, 61-69. Rafaeli, A. (1985). "Quality circles and employee attitudes." Personnel Psychology, 38, 603-615. Steel, R. P., & Lloyd, R. F. (1988). "Cognitive, affective, and behavioral outcomes of participation in quality circles: Conceptual and empirical findings." The Journal of Applied Behavioral Science, 24, 1-17. Tang, T. L. P., Tollison, P. S., & Whiteside, H. D. (1987). "The effect of quality circle initiation on motivation to attend quality cirde meetings and on task performance." Personnel Psychology, 40, 799-814. Tang, T. L. P., Tollison, P. S., & Whiteside, H. D. (1988, August). "Top-, middle-, and lower-management attendance and quality circle effectiveness." Paper presented at the 96th Annual Convention of the American Psychological Association, Atlanta, GA. Tang, T. L. P., Tollison, P. S., & Whiteside, H. D. (1989). "Quality circle productivity as related to upper-management attendance, circle initiation, and collar color." Journal of Management, 15, 101-113. Tang, T. L. P., Tollison, P. S., & Whiteside, H. D. (1991). "Managers' attendance and the effectiveness of small work groups: The case of quality circles." Journal of Social Psychology, 131 (3), 335-344. Tang, T. L. P., Tollison, P. S., & Whiteside, H. D. (1993). "Differences between active and inactive quality circles on attendance and performance." Public Personnel Management, 22, 579-590.
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