Leveraging customer competency in service firms

International Journal of Service Industry Management

Volumn 8, Issue 1, 1997, Pages 5-25

  Canziani, Bonnie Farber ^a  

^a SAN JOSE STATE UNIVERSITY   (United States)

Author keywords

[No Author keywords available]

Indexed keywords

EID: 0031493546     PISSN: 09564233     EISSN: None     Source Type: Journal    
DOI: 10.1108/09564239710161051     Document Type: Article

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