Application of Deming's principles in the management of change - a Hong Kong experience

TQM Magazine

Volumn 9, Issue 5, 1997, Pages 336-343

  Lo, Wai Kwok ^a  

^a Computer Products Asia Pacific Ltd ^*  (Hong Kong)

Author keywords

[No Author keywords available]

Indexed keywords

INDUSTRIAL MANAGEMENT; PERSONNEL; SOCIAL ASPECTS; COMPETITION; EDUCATION; JOB SATISFACTION; PERSONNEL TRAINING; RESEARCH AND DEVELOPMENT MANAGEMENT;

DEMING'S MANAGEMENT THEORY; WHOLE SYSTEM IMPROVEMENT; CHANGE MANAGEMENT; DEMING PRINCIPLES;

TOTAL QUALITY MANAGEMENT;

EID: 0031364746     PISSN: 0954478X     EISSN: None     Source Type: Journal    
DOI: 10.1108/09544789710693116     Document Type: Article

References (10)

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3. Davis, D. and Fisher, T.J. (1994), "The pace of change: a case study of the development of a total quality organization", International Journal of Quality & Reliability Management, Vol. 11 No. 8.
4. Delavigne, K.T. and Robertson, J.D. (1994), Deming's Profound Changes, PTR Prentice Hall, Englewood Cliffs, NJ.
5. Keiser, B.A. and Blake, N.R. (1996), "How Nalco revitalized its quality process for R&D", Research-Technology Management, Vol. 39 No. 3, May/June.
6. Masterson, M.F. (1995), "Buying radios is adding quality to Madison's city government", Quality Progress, Vol. 28 No. 1, January.
7. Owen, J.V. (1996), "Mandates for managers-Part 3", Manufacturing Engineering, Vol. 116 No. 4, April.
8. Rutledge, R.W. (1994), "Life after the Deming Prize", Business & Economic Review, Vol. 40 No. 3, April-June.
9. Teresko, J. (1996), "Deming's kind of machines", Industry Week, Vol.245 No. 7, 1 April.
10. Watson, L.A. and Tytula, T.P. (1996), "Process improvement: reengineering spacelab mission requirements flow", Engineering Management Journal, Vol. 8 No. 1, March.