Systems management of operational support systems applications

BT Technology Journal

Volumn 15, Issue 1, 1997, Pages 151-159

  Bouch, S M ^a,b   Hayes, I C ^c,d,e   Oldham, T J ^e,f,g,h  

^a UNIVERSITY OF BRISTOL   (United Kingdom)

^b Bristol Dermatology Centre   (United Kingdom)

^c UNIVERSITY OF CAMBRIDGE   (United Kingdom)

^d Res Then Comp Depts of Brit Gas

^e BT Group   (United Kingdom)

^f UNIVERSITY OF KENT   (United Kingdom)

^g BT's Computing Services Unit

^h Entpr Managment Systems Division

Author keywords

[No Author keywords available]

Indexed keywords

COMPUTER ARCHITECTURE; DISTRIBUTED COMPUTER SYSTEMS; INFORMATION MANAGEMENT; PIPELINE PROCESSING SYSTEMS; STANDARDS;

CLIENT SERVER; ENTERPRISE SYSTEMS MANAGEMENT FRAMEWORK; GROUPWARE; OPERATIONAL SUPPORT SYSTEMS; SYSTEM MANAGEMENT;

DECISION SUPPORT SYSTEMS;

EID: 0030784054     PISSN: 13583948     EISSN: None     Source Type: Journal    
DOI: 10.1023/A:1018647632416     Document Type: Article

References (10)

1. Winton N: 'Management for Distributed Computing Environment-based applications', BT Technol J, 15, No 1, pp 160-166 (January 1997).
2. Mathieson G: 'Customer handling information server - an architecture-led project', BT Technol J, -15, No 1, pp 114-134 (January 1997).
3. Harrison P F: 'Customer service system - past, present and future', BT Technol J, 15, No 1, pp 29-45 (January 1997).
4. Selley C J et al: 'SMART - improving customer service', BT Technol J, 15, No 1, pp 69-80 (January 1997).
5. 'NetView for AIX, User's Guide for Beginners', Version 3, SC31-6232, IBM.
6. 'SystemView for AIX Extended Systems Administration, Getting Started', Release 2, SH19-4205, IBM.
7. 'Systems Monitor for AIX, User's Guide', Version 2, SC31-7150, IBM.
8. Rose M T and McCloghrie K: 'Structure and identification of management information for TCP/IP-based Internet', RFC 1155, IETF (May 1990).
9. Case J D, Fedor M, Schoffstall M L and Davin C: 'Simple network management protocol (SNMP)', RFC 1157, IETF (May 1990).
10. Rose M T: 'Convention for defining traps for use with the SNMP', RFC 1215, IETF (March 1991).