How to run an effective improvement collaborative

International Journal of Health Care Quality Assurance

Volumn 15, Issue 5, 2002, Pages 192-196

  Øvretveit, John ^a  

^a NORDIC SCHOOL OF PUBLIC HEALTH   (Sweden)

Author keywords

Improvement; National Health Service; Service quality

Indexed keywords

EID: 0002632484     PISSN: 09526862     EISSN: None     Source Type: Journal    
DOI: 10.1108/09526860210437403     Document Type: Article

References (5)

1. Garside, P. (1998), “Organisational context for quality: lessons from the fields of organisational development and change management”, Quality in Health Care, Vol. 7 (Supplement), S8-S15.
2. Gustafson and MHI (1998), Organisational Change Manager, Madison Healthcare Improvement, LLC, Madison, WI.
3. Iles, V. and Sutherland, K. (2001), Organisational Change – A Review, NCCSDO, London School of Tropical Hygiene and Medicine, London.
4. Langly, G., Nolan, K., Nolan, T., Norman, C. and Provost, L. (1997), The Improvement Guide, Jossey Bass, San Francisco, CA.
5. Plsek, P. (1997), “Collaborating across organisational boundaries to improve quality of care”, American Journal of Infection Control, Vol. 25 No. 2, pp. 85-95.