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Volumn 14, Issue 6, 2000, Pages 404-412

Knowledge in Inter-Firm Relationships in an Industrial District

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EID: 0002024809     PISSN: 09504222     EISSN: 20436858     Source Type: Journal    
DOI: 10.5367/000000000101295336     Document Type: Article
Times cited : (15)

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    • On this point, Kogut and Zander argue that ‘…productivity grows with the division of labour but specialization increases the costs of communication and coordination. The knowledge of the firm has an economic value over market transactions when identity leads to social knowledge that supports coordination and communication.’ (Kogut Zander, , Ref 32, at p 502).
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    • The division of ‘knowledge’ into two components, information and know-how, comes from the organizational and management literature, in which it is considered possible to stress two main aroaches to the conceptualization of knowledge: The ‘techno-centric’ and the ‘human resource’ aroaches (Y.Malhotra, ‘Knowledge management in inquiring organizations’, Proceedings of the Third American Conference on Information Systems (‘Philosophy of Information Systems’ mini-track), Indianapolis, 15–17 August 1997.
    • The division of ‘knowledge’ into two components, information and know-how, comes from the organizational and management literature, in which it is considered possible to stress two main approaches to the conceptualization of knowledge: The ‘techno-centric’ and the ‘human resource’ approaches Y.Malhotra, ‘Knowledge management in inquiring organizations’, Proceedings of the Third American Conference on Information Systems (‘Philosophy of Information Systems’ mini-track, Indianapolis, 15–17 August 1997.
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    • Malhotra Y., ‘Deciphering the knowledge management hype’, Journal for Quality & Participation, special issue on Knowledge Management, July–August 1998.). The techno-centric approach is based on the interpretation of knowledge in accordance with information theory. It considers knowledge as information and the human actor merely as an information processor. By contrast, the human resources approach considers knowledge to be strictly related to human behaviour.
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    • It is important to stress also that the quality of knowledge can affect the uncertainty of a communication process. This happens, for instance, when information is affected by ‘noise’.
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    • The level of cognitive map sharing is related both to the characteristics of partner firms and to the context in which the cognitive interaction takes place. With reference to firms' characteristics, three key factors may be identified: ‘openness’, ‘trust’ and ‘prior experience’. As to the context, it is possible to distinguish two types: Internal and external (for a detailed analysis of the variables influencing the level of cognitive map sharing, see, , Ref 21,
    • The level of cognitive map sharing is related both to the characteristics of partner firms and to the context in which the cognitive interaction takes place. With reference to firms' characteristics, three key factors may be identified: ‘openness’, ‘trust’ and ‘prior experience’. As to the context, it is possible to distinguish two types: Internal and external (for a detailed analysis of the variables influencing the level of cognitive map sharing, see Albino, , Ref 21, pp 55–56).
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