The role of C-products in providing customer service - Refining the inventory policy according to customer-specific factors

International Journal of Production Economics

Volumn 93-94, Issue SPEC.ISS., 2005, Pages 139-149

  Huiskonen, Janne ^a   Niemi, Petri ^a   Pirttilä, Timo ^a  

^a LAPPEENRANTA UNIVERSITY OF TECHNOLOGY   (Finland)

Author keywords

Clustering; Customer service; Inventory; Self organizing map

Indexed keywords

ALGORITHMS; COSTS; DECISION MAKING; ERROR ANALYSIS; INFORMATION MANAGEMENT; INVENTORY CONTROL; LOGISTICS; PROBLEM SOLVING; STRATEGIC PLANNING;

CLUSTERING; CUSTOMER SERVICE; INVENTORY; SELF-ORGANIZING MAP;

CUSTOMER SATISFACTION;

EID: 9544251403     PISSN: 09255273     EISSN: None     Source Type: Journal    
DOI: 10.1016/j.ijpe.2004.06.012     Document Type: Conference Paper

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