Information exchanges associated with Internet travel marketplaces

Online Information Review

Volumn 28, Issue 4, 2004, Pages 292-300

  Smith, Alan D ^a  

^a ROBERT MORRIS UNIVERSITY   (United States)

Author keywords

Airlines; Expectancy theory; Internet Distribution systems

Indexed keywords

AIR TRANSPORTATION; DATA STRUCTURES; DATABASE SYSTEMS; DISTRIBUTED COMPUTER SYSTEMS; ELECTRONIC COMMERCE; INFORMATION RETRIEVAL; INFORMATION TECHNOLOGY; MARKETING; VALUE ENGINEERING;

DISTRIBUTION SYSTEMS; E-TRAVEL INDUSTRY; EXPECTANCY THEORY; VALUE CHAINS;

INTERNET;

EID: 9444247578     PISSN: 14684527     EISSN: None     Source Type: Journal    
DOI: 10.1108/14684520410553787     Document Type: Article

References (24)

1. Benamati, J. and Rajkumar, T.M. (2002), "The application development outsourcing decision: an application of the technology acceptance model", The Journal of Computer Information Systems, Vol. 42 No. 4, pp. 35-44.
2. Burton, G.F., Chen, Y., Grover, V. and Stewart, K.A. (1993), "An application of expectancy theory for assessing user motivation to utilize an expert system", Journal of Management Information Systems, Vol. 9 No. 3, pp. 183-97.
3. Croft, J. (2001), "Airlines' Web portals prosper despite third-party site", Aviation Week and Space Technology, Vol. 54 No. 20, p. 86.
4. Devaraj, S., Fan, M. and Kohli, R. (2002), "Antecedents of B2C channel satisfaction and preference: validation e-commerce metrics". Information Systems Research, Vol. 13 No. 3, pp. 316-35.
5. Evans, P.B. and Wurster, T.S. (1997), "Strategy and the new economics of information", Harvard Business Review, Vol. 75 No. 5, pp. 70-83.
6. Hansen, M., Nohria, N. and Tierney, T. (1999), "What's your strategy for managing knowledge?", Harvard Business Review, Vol. 77 No. 2, pp. 106-16.
7. Jacsó, P. (2001), "Frustrated by the high cost of air travel? Let the Web help", Link-Up, pp. 22-3.
8. Jones, J.L., Scherer, C.W. and Scheufele, D.A. (2003), "Exploring motivations for consumer Web use and their implications for e-commerce", Journal of Consumer Marketing, Vol. 20 No. 2, pp. 90-108.
9. Kini, R.B. and Hobson, C.J. (2002), "Motivational theories and successful total quality initiatives", International Journal of Management, Vol. 19 No. 4, pp. 605-14.
10. Koufaris, M. (2002), "Applying the technology acceptance model and flow theory to online consumer behavior", Information Systems Research, Vol. 13 No. 2, pp. 205-23.
11. Lewis, I., Semeijn, J. and Talalayevsky, A. (1998), "The impact of information technology on travel agents", Transportation Journal, Vol. 37 No. 4, pp. 20-5.
12. McKenna, T.M. (2002), "Airlines online: Internet travel leads the way in e-commerce", SRI Consulting Business Intelligence, available at: http://sric-bi.com/BIP/summaries/2363.shtml/
13. Medina-Munoz, D.R., Garcia-Falcon, J-M. and Medina-Munoz, R.D. (2002), "Building the valuable connection: hotels and travel agents", Cornell Hotel and Restaurant Administration Quarterly, Vol. 43 No. 3, pp. 46-53.
14. Michalisin, M.D., Kline, D.M. and Smith, R.F. (2000), "Intangible strategic assets and firm performance: a multi-industry study of the resource-based view", Journal of Business Strategy, Vol. 17 No. 2, pp. 91-117.
15. Michalisin, M.D., Smith, R.F. and Kline, D.M. (1997), "In search of strategic assets", The International Journal of Organizational Analysis, Vol. 5 No. 4, pp. 360-87.
16. Parsons, A.G. (2002), "Non-functional motives for online shoppers: why we click", Journal of Consumer Marketing, Vol. 19 No. 5, pp. 380-92.
17. Patrick, J.F., Morais, D.D. and Norman, W.C. (2001), "An examination of the determinants of entertainment vacationers' intentions to revision", Journal of Travel Research, Vol.40, pp. 41-8.
18. Smith, A.D. (2002), "Loyalty and e-marketing issues: customer retention on the Web", Quarterly Journal of E-Commerce, Vol. 3 No. 2, pp. 149-61.
19. Smith, A.D. and Rupp, W.T. (2002a), "Application service providers (ASP): moving downstream to enhance competitive advantage", Information Management & Computer Security, Vol. 10 No. 2, pp. 64-72.
20. Smith, A.D. and Rupp, W.T. (2002b), "Issues in cybersecurity: understanding the potential risks associated with hackers/ crackers", Information Management & Computer Security, Vol. 10 No. 4, pp. 178-83.
21. Smith, A.D. and Rupp, W.T. (2002c), "Application service providers (ASP): moving downstream to enhance competitive advantage", Information Management & Computer Security, Vol. 10 No. 2, pp. 64-72.
22. Smith, A.D. and Rupp, W.T. (2002d), "Communication and loyalty among knowledge workers: a resource of the firm theory view", Journal of Knowledge Management, Vol. 6 No. 3, pp. 250-62.
23. Tiemey, P. (2000), "Internet-based evaluation of tourism Web site effectiveness: methodological issues and survey results", Journal of Travel Research, Vol. 39, pp. 212-19.
24. Wright, T.A. (2003), "What every manager should know: does personality help drive employee motivation?", The Academy of Management Executive, Vol. 17 No. 2, pp. 131-42.