TQM and strategic change

Strategic Change

Volumn 8, Issue 2, 1999, Pages 73-80

  Ho, Samuel K M ^a  

^a HONG KONG BAPTIST UNIVERSITY   (Hong Kong)

Author keywords

[No Author keywords available]

Indexed keywords

EID: 9444229163     PISSN: None     EISSN: 10991697     Source Type: Journal    
DOI: 10.1002/(SICI)1099-1697(199903/04)8:2<73::AID-JSC408>3.0.CO;2-T     Document Type: Article

References (14)

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3. Deming, W.E. (1986). Out of the Crisis, Cambridge, MIT Centre for Advanced Engineering Study.
4. Deming, W.E. (1993). The New Economics for Industry, Government, Education, Massachusetts Institute of Technology, Center for Advanced Engineering Study, USA.
5. Hakes, C. (1995). The Self Assessment Handbook: For Measuring Corporate Excellence, Chapman & Hall, UK.
6. Hammer, M. and Champy, J. (1993). Re-engineering the Corporation, Nicholas Brealey Publishing, UK.
7. Ho, S.K. (1995). TQM: An Integrated Approach—Implementing TQ through Japanese 5-S and ISO 9000, Kogan Page, UK.
8. Ho, S.K. and Fung, C. (1995). Developing a TQM Excellence Model: Part 2, TQM Magazine, MCB, Vol. 7, No. 1, pp. 24–32.
9. Ishikawa, K. (1986). Guide to Quality Control, Asian Productivity Organization, Tokyo.
10. Neave, H.R. (1990). The Deming Dimension, SPC Press, Knoxville, Tennessee, p. 300.
11. Osada, T. (1991). The 5-S: Five Keys to a Total Quality Environment, Asian Productivity Organization, Tokyo.
12. Peters, T.J. and Waterman, R.H. (1982). In Search of excellence, Harper & Row, New York.
13. Revans, R. (1983). ABC of Action Learning, Chartwell-Bratt, UK.
14. Senju, S. (1992). TQC and TPM, Asian Productivity Organization, Tokyo.