Experiences with an emotional sales agent

Lecture Notes in Artificial Intelligence (Subseries of Lecture Notes in Computer Science)

Volumn 3068, Issue , 2004, Pages 309-312

  Fischer, Stefan ^a,b   Doring, Sven ^a,b   Wimmer, Matthias ^b,c   Krummheuer, Antonia ^d,e  

^a UNIVERSITY OF AUGSBURG   (Germany)

^b Department for Databases and Information Systems ^*  (Germany)

^c TECHNICAL UNIVERSITY OF MUNICH   (Germany)

^d BIELEFELD UNIVERSITY   (Germany)

^e Graduate Program Entering the Knowledge Society   (Germany)

Author keywords

[No Author keywords available]

Indexed keywords

SPEECH PROCESSING; SPEECH RECOGNITION; SPEECH SYNTHESIS; COMPUTER APPLICATIONS; CUSTOMER SATISFACTION; FACE RECOGNITION; HUMAN COMPUTER INTERACTION; INFORMATION TECHNOLOGY; INTELLIGENT STRUCTURES; LARGE SCALE SYSTEMS; PRODUCT DESIGN; REAL TIME SYSTEMS;

E-PROCUREMENT; EMBODIED CHARACTERS; NATURAL SPEECH; COSIMA; DETECTING EMMOTIONS; EMOTIONS; MIMIC RECOGNITION;

SALES;

EID: 9444220288     PISSN: 03029743     EISSN: None     Source Type: Conference Proceeding    
DOI: 10.1007/978-3-540-24842-2_33     Document Type: Conference Paper

References (6)

1. Cowie, R., Douglas-Cowie, E., Tsapatsoulis, N., Votsis, G., Kollias, S., Fellenz, W., and Taylor, J.: Emotion recognition in human-computer interaction. IEEE Signal Processing Magazine, vol. 18, no. 1, (January 2001) 32-80
2. Ekman, P.: Emotion in the human face. Cambridge University Press, USA (1982)
3. Fischer, S., Kießling, W., Holland, S., Fleder, M.: The COSIMA Prototype for Multi-Objective Bargaining. 1st International Joint Conference on Autonomous Agents and Multi-agent Systems (AAMAS 2002), Bologna, Italy, (July 2002) 1364-1371
4. Goodwin, C.: Conversational Organization: Interaction between Speakers and Hearers. New York: Academic Press, USA (1981)
5. Kießling, W.: Foundations of Preferences in Database Systems. 28th International Conference on Very Large Data Bases (VLDB 2002), Hong Kong, China, (August 2002) 311-322
6. Kießling, W., Köstler, G.: Preference SQL-Design, Implementation, Experiences. 28th International Conference on Very Large Data Bases (VLDB 2002), Hong Kong, China, (August 2002) 990-1001