An integrated approach to problem solving: Linking K-T, TQM and RCA to TPM

TQM Magazine

Volumn 12, Issue 4, 2000, Pages 284-289

  Finlow Bates, Terry ^a   Visser, Bert ^b   Finlow Bates, Christine ^a  

^a Endeavour Management Services

^b Rijnconsult Organisation ^*

Author keywords

Problem solving; Techniques; Total productive maintenance; TQM

Indexed keywords

DECISION MAKING; LUBRICATION; PROBLEM SOLVING; PRODUCT DEVELOPMENT; PRODUCTIVITY; SOCIETIES AND INSTITUTIONS;

PRODUCTION PROCESSES; ROOT CAUSE ANALYSIS (RCA); TECHNIQUES; TOTAL PRODUCTIVE MAINTENANCE;

TOTAL QUALITY MANAGEMENT;

EID: 9344226805     PISSN: 0954478X     EISSN: None     Source Type: Journal    
DOI: 10.1108/09544780010325912     Document Type: Article

References (4)

1. Deming, W.E. (1986), Out of the Crisis, MIT Press.
2. Finlow-Bates, T. (1998), "The root cause myth", The TQM Magazine, Vol. 10 No. 1 pp. 10-15.
3. Kepner, C.H. and Tregoe, B.B. (1965), The Rational Manager, Princeton Research Press.
4. Kepner, C.H. and Tregoe, B.B. (1997), The New Rational Manager, Princeton Research Press.