Total Quality Management: A Framework for Application in Manufacturing

The TQM Magazine

Volumn 6, Issue 1, 1994, Pages 44-49

  Mustafa Pulat, B ^a  

^a AT&T Network Systems ^*  (United States)

Author keywords

[No Author keywords available]

Indexed keywords

COMPETITION; EVALUATION; FLEXIBLE MANUFACTURING SYSTEMS; INDUSTRIAL APPLICATIONS; INDUSTRIAL MANAGEMENT; MANUFACTURE; MODELS; OPERATIONS RESEARCH; PERFORMANCE; QUALITY CONTROL; STRATEGIC PLANNING;

BENCH MARKING; CUSTOMER SATISFACTION; TOTAL QUALITY MANAGEMENT;

QUALITY ASSURANCE;

EID: 9344225466     PISSN: 0954478X     EISSN: None     Source Type: Journal    
DOI: 10.1108/09544789410052769     Document Type: Article

References (7)

1. KPMG Peat Marwick, 1989 Productivity Survey: American Electronics Association, Mountain View, CA, 1989.
2. Spechler, J., TQM Panel Discussion, Third International Conference on Productivity and Quality Research, Miami, FL, February 1991.
3. Taylor, F.W., The Principles of Scientific Management, Harper & Row, New York, NY, 1911.
4. Fayol, H., General and Industrial Management, Pitman Publishing Corp., London, 1979.
5. Kemp, R.C., Benchmarking, ASQC Quality Press, Milwaukee, WI, 1989.
6. Badiru, A.B., “Systems Integration for Total Quality Management”, Engineering Management Journal, Vol. 2 No. 3, 1990, pp. 23–28.
7. Kwok, D., “TQM and the Australian CEOs”, Quality, November 1990, pp. 14–15.