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Recent articles in the series include R.J. Blendon et al., "Inequities in Health Care: A Five-Country Survey," Health Affairs 21, no. 3 (2002): 182-191; R.J. Blendon et al., "Common Concerns amid Diverse Systems: Health Care Experiences in Five Countries," Health Affairs 22, no. 3 (2003): 117-121; and R.J. Blendon et al., "Confronting Competing Demands to Improve Quality: A Five-Country Hospital Survey," Health Affairs 23, no. 3 (2004): 119-135.
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Recent articles in the series include R.J. Blendon et al., "Inequities in Health Care: A Five-Country Survey," Health Affairs 21, no. 3 (2002): 182-191; R.J. Blendon et al., "Common Concerns amid Diverse Systems: Health Care Experiences in Five Countries," Health Affairs 22, no. 3 (2003): 117-121; and R.J. Blendon et al., "Confronting Competing Demands to Improve Quality: A Five-Country Hospital Survey," Health Affairs 23, no. 3 (2004): 119-135.
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D.G. Safran et al., "Measuring Patients' Experiences with Individual Physicians," Journal of General Internal Medicine 19 Supp. (2004): 177; A. Coulter and H. Magee, The European Patient of the Future (Maidenhead, U.K.: Open University Press, 2003); and Healthcare Commission and Picker Institute Europe, "Patient Survey Report 2004: Primary Care," 2004, www.healthcarecommission.org.uk/assetRoot/04/00/86/89/04008689.pdf (20 October 2004).
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Patient Survey Report 2004: Primary Care
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The Health Foundation is an independent charity based in London, www.health.org.uk. Interviews were conducted in London and in Wales, Scotland, and Ireland to assure at least 500 respondents in each area.
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15
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17144389086
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note
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Differences in survey practices among the countries make calculation of response rates infeasible. Harris made extensive efforts to assure a representative sample. Adults age eighteen and older were selected randomly in households, up to ten attempts were made to make contact, and calls were made at different times and on both weekdays and weekends. Respondents could specify and schedule interview times.
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16
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17144398541
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note
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In the United Kingdom, the survey named the national help line, NHS Direct or NHS-24.
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Blendon et al., "Inequities in Health Care"; and Blendon et al., "Common Concerns."
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Common Concerns
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Blendon1
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17144419849
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note
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Pap test guidelines: Australia, ages 18-70, every two years; Canada, ages 18-69, every three years; New Zealand, ages 20-69, every three years; United Kingdom, ages 25-49, every three years, and ages 50-64, every five years; and United States, ages 18-64, every three years. Mammogram guidelines: Australia, ages 50-69, every two years; Canada, ages 50-69, every two years; New Zealand, ages 50-64, every two years; United Kingdom, ages 50-64, every three years; and United States, age 40 and older, every two years.
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C. Schoen and M. Doty, "Inequities in Access to Medical Care in Five Countries," Health Policy 67, no. 3 (2004): 309-322; and Institute of Medicine, Unequal Treatment: Confronting Racial and Ethnic Disparities in Health Care (Washington: National Academies Press, 2003).
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Innovations in Primary Care in the United States
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T. Bodenheimer, "Innovations in Primary Care in the United States," British Medical Journal 326, no. 7393 (2003): 797-798; and A. Majeed and A.B. Bindman, "What Can Primary Care in the United States Learn from the United Kingdom?" British Medical Journal 326, no. 7393 (2003): 799.
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T. Bodenheimer, "Innovations in Primary Care in the United States," British Medical Journal 326, no. 7393 (2003): 797-798; and A. Majeed and A.B. Bindman, "What Can Primary Care in the United States Learn from the United Kingdom?" British Medical Journal 326, no. 7393 (2003): 799.
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Quality Incentives: The Case of U.K. General Practitioners
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P.C. Smith and N. York, "Quality Incentives: The Case of U.K. General Practitioners," Health Affairs 23, no. 2 (2004): 112-118.
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Health Affairs
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National Primary Care Development Team, "The National Primary Care Collaborative," www.npdt.org/scripts/default.asp?site_id=5 (27 September 2004).
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National Institute of Clinical Studies, National Emergency Department Collaborative Report, April 2004, www.nicsl.com.au/knowledge_reports_detail. aspx?view=3 (20 October 2004).
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National Emergency Department Collaborative Report
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Health Canada, "Primary Health Care Transition Fund," 19 November 2002, www.hc-sc.gc.ca/phctf-fassp/english/index.html (1 October 2004).
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Primary Health Care Transition Fund
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NHS Direct Online, "About NHS Direct: NHS Direct Telephone Service," www.nhsdirect.nhs.uk/innerpage.asp?Area=52 (1 October 2004); and NHS England, "NHS Walk-In Centres," www.nhs.uk/england/ noAppointmentNeeded/walkinCentres/default.aspx (27 September 2004).
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About NHS Direct: NHS Direct Telephone Service
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K. Davis, "The Danish Health System through an American Lens," Health Policy 59, no. 2 (2002): 119-132.
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K. Davis and C. Schoen, "Assuring Quality, Information, and Choice in Managed Care," Inquiry 35, no. 2 (1998): 104-114.
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NHS Confederation, The National Strategy for IT in the NHS, Briefing no. 88 (London: NHS Confederation, August 2003).
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