Serving the invisible researcher: Meeting the needs of online user

Journal of the Society of Archivists

Volumn 25, Issue 2, 2004, Pages 139-148

  Hill, Amanda ^a  

^a UNIVERSITY OF MANCHESTER   (United Kingdom)

Author keywords

[No Author keywords available]

Indexed keywords

EID: 8744287428     PISSN: 00379816     EISSN: None     Source Type: Journal    
DOI: 10.1080/0037981042000271466     Document Type: Article

References (22)

1. Remote users are often catered for with research services, but these are usually aimed at genealogists who have clearly defined aims and who have determined which records should be searched.
2. Office of the Deputy Prime Minister, The National Strategy for Local e-Government (London, 2002), p 26.
3. Office of the Deputy Prime Minister, www.localegov.gov.uk: one year on: the national strategy for local e-government (London, 2003), p 34.
4. In this example, a user is defined as someone who has performed a search on the service and viewed results.
5. These statistics are held on the A2A website available at 〈http://www.a2a.org.uk/stats/NewUser-Stats2.htm〉 (accessed 20 July 2004).
6. Further details of LEADERS research is available at 〈http://www.ucl. ac.uk/leaders-project/Papers/papers.htm〉 (accessed 20 July 2004) and in A. Sexton, C. Turner, G. Yeo and S. Hockey, 'Understanding users: a prerequisite for developing new technologies', JSA, vol 25 (2004), pp 33-49.
7. Available at 〈http://www.a2a.org.uk/stats/statistics.htm〉 (accessed 20 July 2004).
8. There is a portal to all the NOF Digitise projects available at 〈http://www.enrichuk.net〉 (accessed 20 July 2004).
9. The Theatre Museum's 'PeoplePlay UK' website is a particularly good example of this, available at 〈http://www.peopleplayuk.org.uk〉 (accessed 20 July 2004).
10. Available at 〈http://www.documentsonline.nationalarchives.gov.uk/ 〉 (accessed 20 July 2004).
11. Information from Alan Borthwick of the Scottish Archive Network.
12. AIM25 is available at 〈http://www.aim25.ac.uk/〉 (accessed 20 July 2004).
13. For further information on OAI see Chris Prom's report to the Society of American Archivists in 2002, available at 〈www.archivists.org/saagroups/ tsds/OAIReport.pdf〉 (accessed 20 July 2004).
14. Available at 〈http: //www.openarchives.org/service/listproviders. html〉 (accessed 20 July 2004).
15. Available at 〈http://oaister.umdl.umich.edu/o/oaister/〉 (accessed 20 July 2004).
16. C. J. Prom and T. G. Habing, 'Using the Open Archives Initiative protocols with EAD', in G. Marchionini and W. Hersch (eds), Proceedings of the Second ACM/IEEE-CS Joint Conference on Digital Libraries, July 14-18, 2002 (New York, 2002), pp 171-180. Available at 〈http://dli.grainger.uiuc.edu/ publications/jcd12002/p14-prom.pdf〉 (accessed 20 July 2004).
17. Available at 〈www.ang.org.uk/ang/index.jsp〉 (accessed 20 July 2004).
18. The Mersey Libraries website is an example of this kind of cross-searching, using this software. Available at 〈http://www. merseylibraries.org〉 (accessed 20 July 2004).
19. Details available at 〈http://www.google.com/apis/index.html〉 (accessed 20 July 2004).
20. FAQs are available at 〈http://www.amazon.com/gp/browse.html/ref= sc_bb_1_0/104-0685465-88167197%5Fencoding=UTF8&node=3434651&no= 3435361&me=A36L942TSJ2AJA〉 (accessed 20 July 2004).
21. Available at 〈http://www.govtalk.gov.uk/interoperability/egif. asp〉 (accessed 20 July 2004).
22. A good (brief) introduction to Web services for businesses can be found at 〈http://www.webservices.org/index.php/article/articleview/429/1/61/ 〉 (accessed 20 July 2004).