Electronic local government and the modernisation agenda: Progress and prospects for public service improvement

Local Government Studies

Volumn 30, Issue 2, 2004, Pages 214-229

  Beynon Davies, Paul ^a   Martin, Steve ^b  

^a SWANSEA UNIVERSITY   (United Kingdom)

^b CARDIFF UNIVERSITY   (United Kingdom)

Author keywords

[No Author keywords available]

Indexed keywords

INFORMATION AND COMMUNICATION TECHNOLOGY; INTERNET; LOCAL GOVERNMENT; MODERNIZATION; PUBLIC SERVICE;

EASTERN HEMISPHERE; EURASIA; EUROPE; UNITED KINGDOM; WESTERN EUROPE; WORLD;

EID: 8644265889     PISSN: 03003930     EISSN: None     Source Type: Journal    
DOI: 10.1080/0300303042000267245     Document Type: Article

References (23)

1. Audit Commissio, 2001, Changing Gear: Best Value Annual Statement 2001 (London: Audit Commission).
2. Beynon-Davies, P., 2002, Information Systems: An Introduction to Informations in Organisations (Houndmills, Basingstoke: Palgrave).
3. Cabinet Office, 1999, Modernising Government, Cmnd 4310 (London: The Stationery Office).
4. Cabinet Office, 2002, Privacy and Data Sharing: The Way Forwart for Public Services (London, The Stationery Office).
5. Checkland, P., 1987, Systems Thinking, Systems Practice (Chichester: John Wiley).
6. Department of the Environment, Transport and the Regions DETR), 2000, E-government-Local Targets for Electronic Service Delivery (London: HMSO). Available at: www.odpm.gov.uk.
7. Department of the Environment, Transport and the Regions (DETR), 2001, E-government-Delivering Local Government Onlin (London: HMSO). Available at: www.odpm.gov.uk.
8. Department of Transport, Local Government and the Regions (DTLR), 2001, Working Together: Effective Partnering Between Local Government and Business for Service Delivery (London: The Stationery Office).
9. Enticott, G., 2003, 'Researching Local Government using Electronic Surveys', Local Government Studies, 29/2, pp.52-67.
10. Enticott, G., R.M. Walker, G.A. Boyne, S.J. Martin and R.E. Ashworth, 2002, Best Value and English Local Government: Census Results. London (London: Office of the Deputy Prime Minister). Available at: www.clrgr.cf.ac.uk
11. Hammer, M., 1996, Beyond Re-engineering: How the Process-centred Organisation is Changing Our Lives (London: Harper Collins).
12. Local Government Association, 2002, Egovλocal: Towards a National Strategy for Local E-government (London: Local Government Association).
13. Martin, S.J., 2002, 'The "Modernisation" of UK Local Government', Public Management Review, 4/3, pp.1-15.
14. Martin, S.J., 2003, 'Engaging with Citizens and Service Users: Communication, Consultation and Co-production', in A.G. Bovaird and E. Loeffler (eds.), Public Management and Governance (London: Routlege).
15. National Audit Office, 1999, Government on the Web (London: HMSO . Available at: www.governmentontheweb.org.
16. National Audit Office, 2002, Better Public Services through E-Government (London: NAO).
17. Pratchett, L., 1999, 'New Technologies and the Modernization of Local Government: An Analysis of Biases and Constraints', Public Administration 77/4, pp.731-50.
18. Porter, M.E., 1985, Competitive Advantage: Creating and Sustaining Superior Performance (New York: Free Press).
19. Select Committee on Public Accounts, 1999, Twenty-First Report: Government on the Web (London: The Stationary Office). Available at: www.publications.parliament.uk/
20. Silcock, R., 2001, 'What is E-government?' Parliamentary Affairs, 54, pp.88-101.
21. Society of Information Technology Managers (SOCITM), 2001, Better Connected 2001? (Northampton: SOCITM).
22. Welsh Assembly Government (WAG), 2002, Freedom and Responsibility in local government: a policy statement from the Welsh Assembly Government (Cardiff: WAG).
23. UK Online (2002). 'In the Service of Democracy: A Consultation Paper on a Policy for Electronic Democracy' (HM Government).