Mapping and assessing medical students’ interactional involvement styles with patients

Unity and Diversity in Language Use

Volumn , Issue , 2005, Pages 99-124

  Roberts, Celia ^a   Sarangi, Srikant ^b  

^a KING'S COLLEGE LONDON   (United Kingdom)

^b CARDIFF UNIVERSITY   (United Kingdom)

Author keywords

[No Author keywords available]

Indexed keywords

EID: 85187342772     PISSN: None     EISSN: None     Source Type: Book    
DOI: None     Document Type: Chapter

References (41)

1. Atkinson, P. (1995) Medical Talk and Medical Work. London: Sage.
2. Becker, A. (1982) Beyond translation: Aesthetics and language description. In H. Byrnes ed., Contemporary Perceptions of Language: Interdisciplinary Dimensions. Washington DC: Georgetown University Press, 124-138.
3. Becker, H., Geer, B., Hughes, E. C. and Strauss, A. L. (1961) Boys in White:Student Culture in Medical School. Chicago: Chicago University Press.
4. Buller, M. and Buller, D. (1987). Physicians’ communication style and patient satisfaction. Journal of Health and Social Behaviour 28, 375-388.
5. Chafe, W. (1982) Integration and involvement in speaking, writing and oral literature. In D. Tannen ed., Spoken and Written Language: Exploring Orality and Literacy. Norwood NJ: Ablex, 35-53.
6. Coates, J. (1996) Women Talk: Conversation between Women Friends. Oxford:Blackwell.
7. Cohen-Cole, S. A. (1991) The Medical Interview: The Three Function Approach. St Louis: Mosby Year Book.
8. Drew, P. and Heritage, J. eds (1992) Talk at Work: Interaction in Institutional Settings. Cambridge: Cambridge University Press.
9. Erickson, F. (1986) Listening and speaking. In D. Tannen and J. Alatis eds., Languages and Linguistics: The Interdependence of Theory, Data and Application. Washington DC: Georgetown University Press, 294-319.
10. Erickson, F. (1999) Appropriation of voice and presentation of self as a fellow physician: Aspects of a discourse of apprenticeship in medicine. In S. Sarangi and C. Roberts eds., 109-143.
11. Frankel, R. (1987). From sentence to sequence: understanding the medical encounter through microinteractional analysis. Discourse Processes 7, 135-170.
12. Gee, J. P. (1997) Thematized echoes. Journal of Narrative and Life History 7, 1-4, 189-196.
13. Goffman, E. (1961) Encounters: Two Studies in the Sociology of Interaction. Indianapolis, IN: Bobbs-Merrill.
14. Green, J. and Wallat, C. (1981) Mapping interactional conversations-a sociolinguistic ethnography. In J. Green and C. Wallat eds., Ethnography and Language in Educational Settings. Norwood, NJ: Ablex, 161-195.
15. Gumperz, J. and Cook-Gumperz, J. (1982) Introduction: language and the communication of social identity. In J. Gumperz ed., Language and Social Identity. Cambridge: Cambridge University Press, 1-21.
16. Gumperz, J. (1982) Discourse Strategies. Cambridge: Cambridge University Press.
17. Heath, C. (1992) The delivery and reception of diagnosis in the general practice consultation. In P. Drew and J. Heritage eds., 235-267.
18. Heritage, J. and Maynard, D. eds. (forthcoming) Practicing Medicine:Structure and Process in Primary Care Encounters. Cambridge: Cambridge University Press.
19. Kuno, S. (1987) Functional Syntax: Anaphora, Discourse and Empathy. Chicago: The University of Chicago Press.
20. Labov, W. and Waletzky, J. (1967) Narrative analysis: oral versions of personal experience. In J. Helm ed., Essays on the Verbal and Visual Arts. Seattle: University of Washington Press, 12-44.
21. Lakoff, R. (1979) Stylistic strategies within a grammar of style. In J. Oransanu, M. Slater and L. Adler eds., Language, Sex and Gender Annals of the New York Academy of Sciences.
22. Lerner, G. (1991) On the syntax of sentences-in-progress. Language in Society 20,441-458
23. Maynard, D. (1992) On clinicians co-implicating recipients’ perspective in the delivery of diagnostic news. In P. Drew and J. Heritage eds., 331-358.
24. Merton, R. K., Reader, G. G. and Kendall, P. L. eds (1957) The Student Physician: Introductory Studies in the Sociology of Medical Education. Cambridge, Mass: Harvard University Press.
25. Mishler, E. G. (1986) The Discourse of Medicine: Dialectics of Medical Interviews. Norwood, N.J.: Ablex.
26. Neighbour, R. (1987) The Inner Consultation: How to Develop an Effective and Consulting Style. Lancaster: MIT Press.
27. Platt, F. W. and Keller V. F (1994) Empathic communication: a teachable and learnable skill. Journal of General Internal Medicine 9, 222-226.
28. Roberts, C. (2000) Professional gatekeeping in intercultural encounters. In S. Sarangi and M. Coulthard eds., Discourse and Social Life. London:Pearson, 102-120.
29. Roberts, C. and Sarangi, S. (1999) Hybridity in gatekeeping discourse: issues of practical relevance for the researcher. In S. Sarangi and C. Roberts eds., 473-503.
30. Roberts, C. and Sarangi, S. (forthcoming) Uptake of discourse research in interprofessional settings: Reporting from medical consultancy. Special issue of Applied Linguistics.
31. Roberts, C., Wass, V., Jones, R. and Sarangi, S. (2000) Ethnicity and Intercultural Communication between Patients and Doctors: Implications for Undergraduate Education in London. London: The King’s Fund.
32. Sarangi, S. (2001) Interactional hybridity in gatekeeping discourse. In S. Cigada, S. Gilardoni and M. Matthey eds., Communicare in ambiente professional plurilingue. Lugano: Universita della Svizzera Italiana, 47-71.
33. Sarangi, S. (in press) Discourse practitioners as a community of interprofessional practice: some insights from health communication research. In C. N. Candlin ed., Research and Practice in Professional Discourse. Hong Kong: City University Press.
34. Sarangi, S. and Roberts, C. eds (1999) Talk, Work and Institutional Order:Discourse in Medical, Mediation and Management Settings. Berlin: Mouton de Gruyter.
35. Sarangi, S. and Roberts, C. (2002) Discoursal (mis)alignments in professional gatekeeping encounters. In C. Kramsch ed., Language Acquisition and Language Socialisation: Ecological Perspectives London: Continuum.
36. Savage and Armstrong, D. (1990) Effect of GP’s consulting style on patient’s satisfaction: a controlled study. British Medical Journal 301: 968-970
37. Silverman, D. (1987) Communication and Medical Practice: Social Relations in the Clinic. London: Sage.
38. Silverman, J., Kurtz, S. and Draper, J. (1998) Skills for Communicating with Patients. Abingdon: Radcliffe Medical Press.
39. Tannen, D. (1984) Conversational Style. Norwood: Ablex.
40. Tannen, D. (1989) Talking Voices: Repetition, Dialogue and Imagery in Conversational Discourse. Cambridge: Cambridge University Press.
41. Wass, V., Van der Vleuten, C., Shatzer, J. and Jones, R. (2001). Assessment of clinical competence. Lancet 357, 945-949.