A STUDY OF USER INVOLVEMENT IN PACKAGED SOFTWARE SELECTION

Proceedings of the International Conference on Information Systems, ICIS 2002

Volumn , Issue , 2002, Pages 69-77

  Howcroft, Debra ^a   Light, Ben ^a  

^a UNIVERSITY OF SALFORD   (United Kingdom)

Author keywords

action research; customer relationship management; Packaged software; user participation

Indexed keywords

COMPUTER SOFTWARE SELECTION AND EVALUATION; DECISION MAKING; HUMAN RESOURCE MANAGEMENT;

ACTION RESEARCH; CUSTOMER RELATIONSHIP MANAGEMENT; DECISION-MAKING PROCESS; END USER REQUIREMENTS; PACKAGED SOFTWARE; SOFTWARE SELECTION; STANDARDISED APPROACHES; STANDARDIZED PRODUCTS; USER INVOLVEMENT; USER PARTICIPATION;

PUBLIC RELATIONS;

EID: 85138753897     PISSN: None     EISSN: None     Source Type: Conference Proceeding    
DOI: None     Document Type: Conference Paper

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