Beyond collaborative services: Service design for sharing and collaboration as a matter of commons and infrastructuring

Designing for Service: Key Issues and New Directions

Volumn , Issue , 2017, Pages 237-250

  Seravalli, Anna ^a   Eriksen, Mette Agger ^b  

^a MALMÖ UNIVERSITY   (Sweden)

^b NONE

Author keywords

[No Author keywords available]

Indexed keywords

COLLABORATIVE SERVICES; SERVICES DESIGNS;

EID: 85136821860     PISSN: None     EISSN: None     Source Type: Book    
DOI: None     Document Type: Chapter

References (31)

1. Arvidsson, A. (2013), ‘The Potential of Consumer Publics’, Ephemera: Theory & Politics in Organization 13 (2): 367-91.
2. Bauwens, M., Mendoza, N. and Iacomella, F. (2012), ‘Synthetic Overview of the Collaborative Economy’. Available online http://p2pfoundation.net/Synthetic_Overview_ of_the_Collaborative_Economy (accessed 29 April 2016).
3. Benkler, Y. (2006), The Wealth of Networks: How Social Production Transforms Markets and Freedom, New Haven: Yale University Press.
4. Björgvinsson, E., Ehn, P. and Hillgren, P-A. (2010), ‘Participatory Design and Democratizing Innovation’ ACM Proceedings of the 11th Biennial Participatory Design Conference 1: 41-50.
5. Cipolla, C. and Manzini, E. (2009), ‘Relational Services’, Knowledge, Technology & Policy 22 (1): 45-50.
6. Eriksen, M. Agger (2012), Material Matters in Co-designing - Formatting & Staging with Participating Materials in Co-design Projects, Events & Situations, PhD dissertation. Malmö: Malmö University Press.
7. Gauntlett, D. (2010), Making is Connecting. Cambridge: Polity.
8. Gershenfeld, N. A. (2005), Fab: The Coming Revolution on your Desktop-From Personal Computers to Personal Fabrication. New York: Basic Books.
9. Hardt, M. and Negri, A. (2009), Commonwealth. Harvard: Harvard University Press.
10. Hess, C. (2008), ‘Mapping the New Commons.' Paper presented at The Twelfth Biennial Conference of the International Association for the Study of the Commons, Cheltenham, UK, 14-18 July.
11. Hess, C. and Ostrom, E. (eds) (2007), Understanding Knowledge as a Commons. Cambridge, Ma: MIT Press.
12. Hillgren, P-A., Seravalli, A. and Emilson, A. (2011), ‘Prototyping and Infrastructuring in Design for Social Innovation’, CoDesign 7 (3-4): 169-83.
13. Lessig, L. (2002), The Future of Ideas: The Fate of the Commons in a Connected World. New York: Random House Digital, Inc.
14. Light, A. and Miskelly, C. (2014), Design for Sharing. Working paper. Available online: http://www.fccrnet.org/wp-content/uploads/2014/11/design-for-sharing-webversion.pdf (accessed 29 April 2016).
15. Jegou, F. and Manzini, E. (2008), Collaborative Services: Social Innovation and Design for Sustainability. Milano: Poli.design Edizioni.
16. Karasti, H. (2014), ‘Infrastructuring in Participatory Design’, ACM Proceedings of the 13th Participatory Design Conference: Research Papers, 1: 141-50.
17. Karasti, H. and Syrjänen, A. L. (2004), ‘Artful Infrastructuring in Two Cases of Community PD’ ACM Proceedings of the eighth conference on Participatory Design: Artful Integration: Interweaving Media, Materials and Practices, 1: 20-30.
18. Malhotra, A. and Van Alstyne, M. (2014), ‘The dark side of the sharing economy … and how to lighten it’, Communications of the ACM, 57 (11): 24-7.
19. Manzini, E. and Staszowski, E. (2013), Public and Collaborative: Exploring the Intersection of Design, Social Innovation and Public Policy, DESIS Network.
20. Meroni, A. and Sangiorgi, D. (2011), Design for Services Aldershot: Gower.
21. Orsi, C. (2009), ‘Knowledge-based Society, Peer Production and the Common Good’, Capital & Class 33 (1): 31-51.
22. Ostrom, E. (1990), Governing the Commons: The Evolution of Institutions for Collective Action. New York: Cambridge University Press.
23. Ostrom, E. (1999), ‘Design Principles and Threats to Sustainable Organizations that Manage Commons’. Available online: http://www.fidamerica.cl/actividades/conferencias/oec/ostroing.html (accessed 29 April 2016).
24. Ostrom, E. (2011), ‘Background on the Institutional Analysis and Development Framework’, Policy Studies Journal 39 (1): 7-27.
25. Ostrom, E., Dietz, T., Dolšak, N., Stern, P.C., Stonich, S. and Weber, E. (eds) (2002), The Drama of the Commons, Committee on the Human Dimensions of Global Change Washington, DC: National Research Council, National Academy Press.
26. Rose, C. (1986), ‘The Comedy of the Commons: Custom, Commerce, and Inherently Public Property’, The University of Chicago Law Review 53 (3): 711-81.
27. Selloni, D. (2015), ‘Design for Public-interest Services’, PHD dissertation. Milan: Politecnico of Milan.
28. Seravalli, A. (2014), Making Commons (Attempts at Composing Prospects in the Opening of Production), PhD dissertation. Malmö: Malmö University Press.
29. Smith, A., Hielscher, S. D., Soderberg, J., and Oost, E. van (2013), Grassroots Digital Fabrication and Makerspaces: Reconfiguring, Relocating and Recalibrating Innovation?, SPRU Working Paper Series, University of Sussex. Available online: http://sro.sussex. ac.uk/49317/(accessed 29 April 2016).
30. Thrift, N. (2006), ‘Re-inventing Invention: New Tendencies in Capitalist Commodification’, Economy and Society 35 (02): 279-306.
31. Yu, E. and Sangiorgi, D. (2014), ‘Service Design as an Approach to New Service Development: Reflections and Futures Studies.' Paper presented at ServDes. 2014, Fourth Service Design and Innovation Conference ‘Service Futures’, Lancaster UK, 9-11 April 2014.