UNISON and the quality of public service provision: Any lessons from the rest of Europe?

Redefining Public Sector Unionism: UNISON and the Future of Trade Unions

Volumn , Issue , 2012, Pages 214-230

  Terry, Michael ^a  

^a UNIVERSITY OF WARWICK   (United Kingdom)

Author keywords

[No Author keywords available]

Indexed keywords

EID: 85134936912     PISSN: None     EISSN: None     Source Type: Book    
DOI: 10.4324/9780203211267-26     Document Type: Chapter

References (25)

1. Andersen, S. K., Due, J. and Madsen, J. S. (1997) ‘Multi-track approach to public-sector restructuring in Europe: impact on employment relations; role of trade unions’, Transfer, 3(1): 34-61.
2. Batstone, E., Ferner, A. and Terry, M. (1984) Consent and Efficiency: Labour Relations and Management Strategy in the State Enterprise, Oxford: Blackwell.
3. Beaumont, P. (1992) Public Sector Industrial Relations, London: Routledge.
4. Carpenter, M. (1994) Normality is Hard Work: Trade Unions and the Politics of Community Care, London: Lawrence and Wishart.
5. Carpenter, M. (1996) ‘Beyond “us and them”: trade unions and equality in community care for users and workers’, in P. Bywaters and E. McLeod (eds) Working for Equality in Health, London: Routledge.
6. Fairbrother, P. (1996) ‘Workplace trade unionism in the state sector’, in P. Ackers, C. Smith and P. Smith (eds) The New Workplace and Trade Unionism, London: Routledge.
7. Ferner, A. (1994) ‘The state as employer’, in R.Hyman and A. Ferner (eds) New Frontiers In European Industrial Relations, Oxford: Blackwell.
8. Fisher, J. (1995) ‘The trade union response to HRM in the UK: the case of the TGWU’, Human Resource Management Journal, 5(3): 7-23.
9. Fitzgerald, I., Rainnie, A. and Stirling, J. (1996) ‘Coming to terms with quality:UNISON and the restructuring of local government’, Capital and Class, 59: 103-134.
10. Foster, D. and Scott, P. (1998) ‘Conceptualising union responses to contracting out municipal services 1979-97', Industrial Relations Journal, 29(2): 112-25.
11. Fryer, R. (1989) ' Public service trade unionism in the twentieth century’, in R. Mailly, S. J. Dimmock and A. S. Sethi (eds) Industrial Relations in the Public Services, London:Routledge.
12. Hegewisch, A. and Larsen, H. H. (1994) ‘European developments in public sector human resource management’, Cranfield School of Management Working Papers, No. 10/94.
13. Higgins, W. (1996) ‘The Swedish Municipal Workers’ Union - a study in the political unionism’, Economic and Industrial Democracy, 17: 167-97.
14. IRS (1997) ‘Joint management-union initiative to take place in the NHS’, IRS Employment Trends, 637 (August): 4.
15. Kelly, J. and Heery, E. (1994) Working for the Union: British Trade Union Officers, Cambridge:Cambridge University Press.
16. Kirkpatrick, I. and Martinez Lucio, M. (1995) ‘The uses of “quality” in the British government’s reform of the public sector’, in I. Kirkpatrick and M. Martinez Lucio (eds) The Politics of Quality in the Public Sector, London: Routledge.
17. Kjellberg, A. (1998) ‘Sweden: restoring the model?', in A. Ferner and R. Hyman (eds) Changing Industrial Relations in Europe, Oxford: Blackwell.
18. Mailly, R., Dimmock, S. J. and Sethi, A. S. (eds) (1989) Industrial Relations in the Public Services, London: Routledge.
19. Martin, B. (1997) ‘Delivering the goods - trade unions and public sector reform’, Transfer, 3(1): 14-33.
20. Martinez Lucio, M. and MacKenzie, R. (1999) ‘Quality management: a new form of control?', in S. Corby and G. White (eds) Employee Relations in the Public Services: Themes and Issues, London: Routledge.
21. Poynter, M. (1997) UNISON Guide to Human Resource Management, London: UNISON. Online at HTTP: http://www.UNISON.org/polres/hrmguide.htm (14 April 1998).
22. Roper, I. (1999) '“Quality is something that unions and management can come together on”: or is it? Trade union strategy and “partnership” in local government’, paper presented to the British Universities’ Industrial Relations Association Annual Conference, De Montfort University, 1-3 July.
23. Terry, M. (1994) ‘Workplace unionism: redefining structures and objectives’, in R. Hyman and A. Ferner (eds) New Frontiers in European Industrial Relations, Oxford:Blackwell.
24. Terry, M. (1995) ‘Trade unions: shop stewards and the workplace’, in P. K. Edwards (ed.) Industrial Relations: Theory and Practice in Britain, Oxford: Blackwell.
25. Terry, M. (1996) ‘Negotiating the government of UNISON: union democracy in theory and practice’, British Journal of Industrial Relations, 34(1): 87-110.