THE MEASUREMENT OF INFORMATION SYSTEMS EFFECTIVENESS: EVALUATING A MEASURING INSTRUMENT

Proceedings of the 15th International Conference on Information Systems, ICIS 1994

Volumn , Issue , 1994, Pages 111-128

  Scott, Judy E ^a  

^a UNIVERSITY OF CALIFORNIA   (United States)

Author keywords

[No Author keywords available]

Indexed keywords

INFORMATION USE;

CAUSAL MODELING; COMPOSITE INDEX; CONSTRUCT VALIDITY; EQUATION MODELS; MEASUREMENTS OF; MEASURING INSTRUMENTS; MULTIPLE INDICATORS; RELIABILITY AND VALIDITY; SYSTEM EFFECTIVENESS;

INFORMATION SYSTEMS;

EID: 85121853489     PISSN: None     EISSN: None     Source Type: Conference Proceeding    
DOI: None     Document Type: Conference Paper

References (48)

1. Technology: Are They Really Related?" Workshop on Information Systems and Economics, Orlando, Florida, December 1993. Ahituv, N., and Giladi, R. "Business Success and Informa-
2. Bailey, J., and Pearson, S. "Development of a Tool for Measuring and Analyzing Computer User Satisfaction." Management Science, Volume 29, Number 5, May 1983, pp. 530-545.
3. Bakos, J. Y. "Dependent Variables for the Study of Firm and Industry-Level Impacts of Information Technology." In J. I. DeGross and C. H. Kriebel (Editors), Proceedings of the Eighth International Conference on information Systems, Pittsburgh, Pennsylvania, December 1987, pp. 10-23.
4. Bakos, J. Y. "Toward a More Precise Concept of Information Technology." In L. Gallegos, R. Welke, and J. Weth-erbe (Editors), Proceedings of the Sixth International Conference on Information Systems, Indianapolis, Indiana December 1985, pp. 17-24.
5. Bakos, J. Y., and Kemerer, C. F. "Recent Applications of Economic Theory in Information Technology Research." Decision Support Systems, Volume 8, 1992, pp. 365-386.
6. Bagozzi, R. P. Causal Models in Marketing. New York: John Wiley and Sons, 1980.
7. Bagozzi, R, P. "The Role of Measurement in Theory Construction and Hypothesis Testing: Toward a Holistic k. (Baters), Conceptual and Theoretical Developments in Marketing. Chicago: American Marketing Association, Model." In 0. C Ferrell, S. W. Brown, and C. W. Lamb, 1979, pp. 15-32.
8. Baroudi, J. J., Olson, M. H., and Ives, B. "An Empirical Study of the Impact of User Involvement on System Usage and Information Satisfaction." Communications of the ACM, Volume 29, Number 3, 1986, pp. 232-238.
9. Measure of User Information Satisfaction: A Psychometric Evaluation and Notes on Use." Journal of Management /nformation Systems, Volume 4, Number 4, 1988, pp. 45-Baroudi, J. J., and Orlikowski, W. J. "A Short Form 59.
10. Bollen, K. A. Structural Equations with Latent Variables. New York: Wiley-Interscience, 1989.
11. Bollen, K. A.,and Long, J. S. Models. Newbury Park, California: Sage Publication, 1993. Testing Structural Equation
12. Brynjolfsson, E. "The Productivity Paradox of Information Technology." Communications of the ACM, Volume 35, December 1993, pp. 66-77.
13. Brynjolfsson, E., and Hitt, L. "Is Information Systems Spending Productive? New Evidence and New Results." In J. I. DeGross, R. P. Bostrom, and D. Robey (Editors), Proceedings of the Fourteenth International Conference on Infbrmation Systems, Orlando, Florida December 1993, pp. 47-64.
14. Byrne, B. M. A Primer of LISREL. New York: Verlag, 1989. Springer-
15. Cheney, P. H,; Mann, R. I.; and Amoroso, D, L. .Organizational Factors Affecting the Success of End-User Com-puting." Journal of Management Information Systems, Volume 3, Number 1, 1986, pp. 65-80.
16. tage: The Role of Structural Differences," MIS Quarterly, Volume 13, Number 5, September 1991, pp. 274-292. Clemons, E. K., and Row, M. C. "Sustaining IT Advan-
17. Crowston, K., and Treacy, M. E. "Assessing the Impact of Information Technology on Enterprise Level Perfonnance." In L. Maggi, R. Zmud, J. Wetherbe (Editors), Proceedings Of the Seventh International Conference on I*rmation Systems, San Diego, California, December 1986, pp. 377-388.
18. Daft, R. L. Paul, Minnesota: West Publishing Company, 1989. Organization Theory and Design. St.
19. DeLone, W. H., and Mclean, E. R. "Information Systems Success: The Quest for the Dependent Variable." inforination Systems Research, Volume 3, Number 1, 1992, pp. 60-95.
20. Doll, W. J., and Torkzadeh, G. "A Discrepancy Model of End-User Computing Involvement." Management Science, Volume 35, Number 10, 1989, pp. 1151-1171.
21. Doll, W. J., and Torkzadeh, G. "The Measurement of End-User Computing Satisfaction." MIS Quarterly, Volume 12, Number 2, 1988, pp. 259-274.
22. Doll, W. J., and Torkzadeh, G. "The Measurement of End-User Computing Satisfaction: Theoretical and Methodological Issues." MIS Quarterly, March 1991, pp. 5-10.
23. Etezadi-Amoli, J., and Farhoomand, A.F. "On End-User Computing Satisfaction." M/S Quarterly, March 1991, pp. 1-4.
24. Fornell, C., and Bookstein, F. "Two Structural Equation Models: LISREL and PLS Applied to Consumer Exit-Voice Theory." Journal of Marketing Research. Volume 19,1982, pp. 440-452.
25. Hamilton, S., and Chervany, N. "Evaluating Information System Effectiveness-Part 1: Comparing Evaluation Approaches." MtS Quarterly, Volume 5. Number 3, September 1981, pp. 55-69.
26. Henderson, J. C., and Treacy, M. E. "Managing End-User Computing for Competitive Advantage." Sloan Management Review, Winter 1986, pp. 3-14.
27. Igbaria, M. "End-User Computing Effectiveness: A Structural Equation Model." Omega-International Journal of Management Science, Volume 18, Number 6, 1990, pp. 637-652.
28. Ives, B.,ai,d Olson, M. H. "User Involvement in Information Systems Development A Review of the Research." Management Science, Volume 30, Number 5, 1984, pp. 586-603.
29. Ives, B.; Olson, M. H.; and Baroudi, J. J. "The Measurement of User Infonnation Satisfaction." Communications of the ACM, Volume 26, Number 10, October 1983, pp. 785-793.
30. Jenkins, A. M., and Ricketts, J. A. "Development of an Instrument to Measure User Information Satisfaction with Management Information Systems." Unpublished working paper. Indiana University, Bloomington, November 1979.
31. Joreskog, K., and Sorbom, D. LISREL 7 User's Reference Guide. Scientific Software, Inc., 1989.
32. Joreskog, K.,and Sorbom, D. "Recent Developments in Structural Equation Modeling." Journal of Marketing Research, Volume 19,1982, pp. 404416.
33. Mahmood, M. A., and Mann, G. J. 'Measuring the Impact of Information Technology on Organizational Performance: A Key Ratios Approach." Proceedings Of the Twenty-fourth Hawaii International Conference on Systems Sciences. Los Alamitos, California: IEEE Press, 1991, pp. 251-258.
34. Pedhazar, E. J., and Pedhazar Schmelkin, L. Measurement, Design, and Analysis: An Integrated Approach. Hillsdale, New Jersey: 1991. Lawrence Erlbaum Associates, Publishers,
35. Raghunathan, B., and Raghunathan T. S. "Information Systems Planning and Effectiveness: An Empirical Analy-sis." Omega-International Journal of Management Science, Volume 19, Number 2-3, 1991, pp. 125-135.
36. Rivard, S., and Huff, S. L. "Factors of Success for End-User Computing." Communications of the ACM, Volume 31, Number 5, 1988, pp. 552-561.
37. Sethi, V.; Hwang, K. T.; and Pegels, C. "Information Technology and Organizational Performance: A Critical Evaluation of Computerworld' s Index of Information Systems Effectiveness." Information and Management, Volume 25, Number 4, 1993, pp. 193-205.
38. Srinivasan, A. "Alternative Measures of System Effective-ness: Associations and Implications." M/S Quarterly, Volume 9, Number 3, 1985, pp. 243-253.
39. Strassman, P. A. 77te Business Value of Computers. New Canaan, Connecticut: Information Economics Press, 1990.
40. Straub, D. W. "Validating Instruments in MIS Research." MIS Quarterly, Volume 13, Number 2, 1989, pp. 147-169.
41. Sullivan-Trainor, M. (Editor). "The Premier 100." Com-putenvorld, September 12, 1988, Section 2, CW Publishing, pp. 1-80.
42. Sullivan-Trainor, M. (Editor). "The Premier 100." Com-puterworld, September 11, 1989, Section 2, CW Publishing, pp. 1-84.
43. Sullivan-Trainor, M. (Editor). "The Premier 100." Coin-putenvorld, October 8, 1990, Section 2, CW Publishing, pp. 1-64.
44. Sullivan-Trainor, M. (Editor). "The Premier 100." Com-putenvorld, September 30, 1991, Section 2, CW Publishing, pp. 1-80.
45. Sullivan-Trainor, M. (Editor). "The Premier 100." Com-putenvorld, September 14, 1992, Section 2, CW Publishing, pp. 1-63.
46. Sullivan-Trainor, M. (Editor). "The Premier 100." Com-putenvorld, September 13, 1993, Section 2, CW Publishing, pp. 1-59.
47. Treacy, M. E. "An Empirical Examination of a Causal Model of User Information Satisfaction." Working Paper, Center for Information Systems Research, Sloan School of Management, Massachusetts Institute of Technology, 1985.
48. Wothke, W. "Nonpositive Definite Matrices in Structural Modeling." In K. A. Bollen and J. S. Long (Editors), Testing Structural Equation Models. Newbury Park, California: Sage Publishing, 1993, pp. 256-293.