The Walk-in Counselling Model of Service Delivery: Who Benefits Most?

Canadian Journal of Community Mental Health

Volumn 37, Issue 2, 2018, Pages 29-47

  Riemer, Manuel ^a   Stalker, Carol A ^a   Dittmer, Livia ^b   Cait, Cheryl Anne ^a   Horton, Susan ^b   Kermani, Narges ^a,c   Booton, Jocelyn ^a  

^a WILFRID LAURIER UNIVERSITY   (Canada)

^b UNIVERSITY OF WATERLOO   (Canada)

^c ALLAMEH TABATABA'I UNIVERSITY   (Iran)

Author keywords

hierarchical linear modelling; mental health service; moderator; service delivery models; single session therapy; walk in counselling

Indexed keywords

ADULT; ARTICLE; COUNSELING; EMOTIONAL STRESS; HEALTH CARE DELIVERY; HUMAN; MENTAL HEALTH SERVICE; MULTILEVEL ANALYSIS; TRANSTHEORETICAL MODEL;

EID: 85108134799     PISSN: 07133936     EISSN: 19297084     Source Type: Journal    
DOI: 10.7870/cjcmh-2018-019     Document Type: Article

References (42)

1. Bellis, J. M. (1994). The transtheoretical model of change applied to psychotherapy: A psychometric assessment of related instruments. Dissertation Abstracts International, 54B, 3845. (UMI No. AAC9332421).
2. Berg, I. K. (1989). Of visitors, complainants and customers: Is there really such a thing as resistance? Family Therapy Networker, 13(1), 21–15.
3. Bhanot-Malhotra, S., Livingstone, S., & Stalker, C. A. (2010). An inventory of walk-in counselling clinics in Ontario. Unpublished report.
4. Barwick, M., Boydell, K. M., Cunningham C. E., & Ferguson H. B. (2004). Overview of Ontario’s screening and outcome measurement initiative in children’s mental health. The Canadian Child and Adolescent Psychiatry Review, 13(4), 105–109.
5. Boyhan, P. A. (1996). Clients’ perceptions of single session consultations as an option to waiting for family therapy. Australian and New Zealand Journal of Family Therapy, 17(2), 85–96.
6. Cait, C. A., Skop, M., Booton, J. A., Stalker, C. A., Horton, S., & Riemer, M. (2016). Practice based qualitative research: Participant experiences of walk-in counselling and traditional counselling. Qualitative Social Work. Published online. doi:10.1177/1473325016637910
7. Campbell, A. (1999). Single session interventions: An example of clinical research in practice. Australian and New Zealand Journal of Family Therapy, 20(4), 183–194.
8. Cohen, J. (1992). A power primer. Psychological Bulletin, 112, 155–159.
9. Gawrysiak, M., Nicholas, C., & Hopko, D. R. (2009). Behavioral activation for moderately depressed university stu-dents: Randomized controlled trial. Journal of Counselling Psychology, 56(3), 468–475.
10. Goldberg, D. P. (1972). The detection of psychological illness by questionnaire. London: Oxford University Press.
11. Grosh, M., & Glewwe, P. (1998). The World Bank’s living standards measurement study household surveys. Journal of Economic Perspectives, 12,187–196.
12. Hampson, R., O’Hanlon, J., Franklin, A., Pentony, M., Fridgant, L., & Heins, T. (1999). The place of single session family consultations: Five years’ experience in Canberra. Australian and New Zealand Journal of Family Therapy, 20(4), 195–200.
13. Harper-Jaques, S., & Foucault, D. (2014). Walk-in single-session therapy: Client satisfaction and clinical outcomes. Journal of Systemic Therapies, 33(3), 29–49.
14. Harper-Jaques, S., McElheran, N., Slive, A., & Leahey, M. (2008). A comparison of two approaches to the delivery of walk-in single session mental health therapy. Journal of Systemic Therapies, 27(4), 40–53.
15. Hoyt, M. F. (1994). Single session solutions. In M. Hoyt (Ed.), Constructive therapies. (pp. 140–159). London: Guilford Press.
16. Hoyt, M. F., Rosenbaum, R., & Talmon, M. (1992). Planned single-session psychotherapy. In S. H. Budman, M. F. Hoyt, & S. Friedman (Eds.), The first session in brief therapy. (pp. 59–86). New York, NY: Guilford Press.
17. Hoyt, M. F., & Talmon, M. (2014). Capturing the moment: Single session therapy and walk-in services. Bethel, CT: Crown House Publishing Co.
18. Hymmen, P., Stalker, C. A., & Cait, C. A. (2013). The case for single-session therapy: Does the empirical evidence support the increased prevalence of this service delivery model? Journal of Mental Health, 22, 60–71.
19. Iveson, C., George, E., & Ratner, H. (2014). Love is all around: A single session solution-focused therapy. In Hoyt, M. F. & Talmon, M. (Eds.). Capturing the moment: Single session therapy and walk-in services, Bethel, CT: Crown House Publishing Limited. pp. 325–348.
20. Kunik, M., Braun, U., Stanley, M., Wristers, K., Molinari, V., Stoebner, D., & Orengo, C. (2001). One session cognitive behavioural therapy for elderly patients with chronic obstructive pulmonary disease. Psychological Medicine, 31(4), 717–723. doi:10.1017/S0033291701003890
21. Lewis, C. C., Simons, A. D., Silva, S. G., Rohde, P., Small, D. M., Murakami, J. L.…March, J. S. (2009). The role of readiness to change in response to treatment of adolescent depression. Journal of Consulting and Clinical Psychology, 77(3), 422–42.
22. Lamprecht, H., Laydon, C., McQuillan, C., Wiseman, S., Williams, L.…Reilly, J. (2007). Single-session solution-focused brief therapy and self-harm: A pilot study. Journal of Psychiatric and Mental Health Nursing, 14(6), 601–602.
23. Littrell, J. M., Malia, J. A., & Vanderwood, M. (1995). Single-session brief counselling in a high school. Journal of Counselling and Development, 73(4), 451–458.
24. McConnaughy, E. A., DiClemente, C. C., Prochaska, J. O., & Velicer, W. F. (1989). Stages of change in psychotherapy: A follow-up report. Psychotherapy, 26, 494–503.
25. McDowell, I. (2006). Measuring health: A guide to rating scales and questionnaires. New York; Oxford: Oxford University Press.
26. Miller, J. (2008). Walk-in single session team therapy: A study of client satisfaction. Journal of Systemic Therapies, 27(3), 78–94.
27. Miller, J. K., & Slive, A. (2004). Breaking down the barriers to clinical service delivery: Walk-in family therapy. Journal of Marital & Family Therapy, 30(1), 95–103.
28. Miranda, J., Nakamura, R., & Bernal, G. (2003). Including ethnic minorities in mental health intervention research: A practical approach to a long-standing problem. Culture, Medicine and Psychiatry, 27, 467–486.
29. Norcross, J. C., Krebs, P. M., & Prochaska, J. O. (2011). Stages of change. Journal of Clinical Psychology: In Session, 67(2), 143–154.
30. Nuthall, A., & Townend, M. (2007). CBT-based early intervention to prevent panic disorder: A pilot study. Behavioural and Cognitive Psychotherapy, 35(1), 15–30.
31. Ollendick, T. H., Öst, L., Reuterskiöld, L., Costa, N., Cederlund, R., Sirbu, C., et al. (2009). One-session treatment of specific phobias in youth: A randomized clinical trial in the United States and Sweden. Journal of Consulting and Clinical Psychology, 77(3), 504–516.
32. Perkins, R. (2006). The effectiveness of one session of therapy using a single-session therapy approach for children and adolescents with mental health problems. Psychology and Psychotherapy: Theory, Research and Practice, 79, 215–227.
33. Price, C. (1994). Open days: Making family therapy accessible in working class suburbs. Australian and New Zealand Journal of Family Therapy, 15(4), 191–196.
34. Prochaska, J. O., & DiClemente, C. C. (1982). Transtheoretical therapy: Toward a more integrative model of change. Psychotherapy, Theory, Research and Practice, 19, 276–288.
35. Prochaska, J. O., & DiClemente, C. C. (1983). Stages and processes of self-change of smoking: Toward an integrative model of change. Journal of Consulting and Clinical Psychology, 51, 390–395.
36. Raudenbush, S. W., & Bryk, A. S. (2002). Hierarchical linear models: Applications and data analysis methods, (2nd Ed.). Newbury Park, CA: Sage.
37. Reid, G. I., Toban, J. I., & Shanley, D. C. (2008) What is a mental health clinic? How to ask parents about help-seeking contacts within the mental health system. Administration and Policy in Mental Health 35, 241–249.
38. Singer, J. D., & Willett, J. B. (2003). Applied Longitudinal Data Analysis: Modelling Change and Event Occurrence. New York: Oxford University Press.
39. Stalker, C. A., Horton, S., & Cait, C. (2012). Single session therapy in a walk-in counselling clinic: A pilot study. Journal of Systemic Therapies, 31(1), 38–52.
40. Stalker, C. A., Riemer, M., Cait, C. A., Horton, S., Booton, J., Josling, L., Bedggood, J., & Zaczek, M. (2015). A comparison of single-session walk-in counselling and the traditional model for delivering counselling services. Journal of Mental Health. Published online 15/12/15. doi:10.3109/09638237.2015.1101417
41. Westbrook, D., & Kirk, J. (2005). The clinical effectiveness of cognitive behaviour therapy: Outcome for a large sample of adults treated in routine practice. Behaviour Research and Therapy, 43(10), 1243–1261.
42. Yuan, Y. C. (n.d.). Multiple imputation for missing data: Concepts and new developments (Version 9.0). Rockville, MD: SAS Institute Inc.