ERP: Tools, techniques, and applications for integrating the supply chain, second edition

ERP: Tools, Techniques, and Applications for Integrating the Supply Chain, Second Edition

Volumn , Issue , 2003, Pages 1-429

  Ptak, Carol A ^a   Schragenheim, Eli ^a  

^a Elyakim Management Systems Ltd   (Israel)

Author keywords

[No Author keywords available]

Indexed keywords

EID: 85083407654     PISSN: None     EISSN: None     Source Type: Book    
DOI: 10.1201/9781420056020     Document Type: Book

References (44)

1. http://www.erpsupersite.com/, website with hot links and updates for ERP.
2. http://www.erpworld.org, the how-to conference for mid-sized companies interested in ERP.
3. Oliver Wight International, http://www.ollie.com/
4. Association for Manufacturing Excellence. This organizations enables members’ companies to achieve excellence and competitive advantage. This is accomplished through education, documentation, research, and experience sharing. AME membership provides a forum for all functions of manufacturing enterprises. Address: 380 West Palatine Road, Wheeling, IL 60090-5863, Phone: (847) 520-3282, Fax: (847) 520-0163.
5. APICS-The Educational Society for Resource Management, 5301 Shawnee Road, Alexandria, VA 22312, Phone: (703) 354-8851, Fax: (703) 354-8106, Customer Service: (800) 444-2742, http://www.apics.org.
6. Wight, O.W., The Oliver Wight ABCD Checklist for Operational Excellence, 5th ed., John Wiley & Sons, New York, 2000 (ACPIS #03282)
7. Ling, R.C. and Goddard, W.E., Orchestrating Success: Improve Control of the Business with Sales and Operations Planning, John Wiley & Sons, New York, 1995 (APICS #03111).
8. Palmatier, G.E. and Crum, C., Enterprise Sales and Operations Planning: Synchronizing Demand, Supply and Resources for Peak Performance, J. Ross Publishing, Boca Raton, FL, 2002 (APICS #03411).
9. Wallace, T., Sales and Operations Planning: The How-To Handbook, T.F. Wallace & Company Publishing, 1999 (APICS #03160).
10. The Collaborative Planning, Forecasting and Replenishment Committee (CPFR) is an industry group made up of several retailers and manufacturers. This group aims to develop a set of business processes that entities in a supply chain can use for collaboration on a number of retailer/manufacturer functions, towards overall efficiency in the supply chain (http://www.cpfr.org).
11. Goldratt, E., Critical Chain, North River Press, Great Barrington, MA, 1997 (APICS #03203; Spanish version: APICS #03009SP).
12. ProChainTM Project Scheduling software. Creative Technology Labs, LLC, 37 Grieb Trail, Wallingford, CT 06492, (203) 265-7590, prochain@compuserve.com, http://www.prochain.com.
13. Supply-Chain Council, Inc., 303 Freeport Road, Pittsburgh, PA 15215, www.supply- chain.org.
14. Achieving Supply Chain Excellence through Technology (ASCET), a forum on the next generation of supply chain strategy (www.ascet.com).
15. Whalen, C.E., Jr., The Featherbone Principle: A Declaration of Interdependence, Rand McNally Book Services, Nashville, TN.
16. Ballou, R.H., Business Logistics Management: Planning, Organizing, and Controlling the Supply Chain, 4th ed., Prentice-Hall, Upper Saddle River, NJ, 1999, (APICS #03372).
17. Riggs, D.A. and Robbins, S.L., The Executive’s Guide to Supply Management Strategies: Building Supply Chain Thinking into All Business Processes, American Management Association, New York, 1998.
18. Blackwell, R.D., From Mind to Market: Reinventing the Retail Supply Chain, HarperBusiness, New York, 1997.
19. Handfield, R.B. and Nichols, E.Z., Jr., Introduction to Supply Chain Management, Prentice-Hall, Upper Saddle River, NJ, 1998 (APICS #03698).
20. Bowersox, D.J. and Closs, D.J., Logistical Management: The Integrated Supply Chain Process (McGraw-Hill Series in Marketing), McGraw-Hill, New York, 1996 (APICS #03622).
21. Underhill, T., Strategic Alliances: Managing the Supply Chain, Pennwell Pub, Tulsa, OK, 1996.
22. Tyndall, G.R., et al., Supercharging Supply Chains, John Wiley & Sons, New York, 1998.
23. Copacino, W.C ., Supply Chain Management: The Basics and Beyond (The St. Lucie Press/APICS Series on Resource Management), St. Lucie Press, Boca Raton, FL, 1997.
24. Poirier, C.C. and Reiter, S.E., Supply Chain Optimization: Building the Strongest Total Business Network, Berrett-Koehler, San Francisco, CA,1996 (APICS #03466).
25. Covington, J., Applying the Theory of Constraints to Supply Chain Management, CRC Press, Boca Raton, FL, 2000.
26. Martin, A.J., Distribution Resource Planning: The Gateway to True Quick Response and Continuous Replenishment, 2nd ed. (revised), John Wiley & Sons, New York, 1993 (APICS #03104).
27. Tompkins, J.A. and Harmelink, D.A., Eds., The Distribution Management Handbook, McGraw-Hill, New York 1994 (APICS #03283).
28. Ross, D.F., Distribution Planning and Control, Kluwer Academic Publishers, Dordrecht, 1995, (APICS #03442).
29. ProChain Solutions, Inc. 12910 Harbor Drive, Lake Ridge, VA 22192, http://www.prochain.com. ProChain provides scheduling software supporting critical chain scheduling. The company graciously provided the software and examples used in this chapter.
30. Kerzner, H., Project Management, A Systems Approach to Planning, Scheduling and Controlling, 5th ed., Van Nostrand Reinhold, New York, 1997.
31. Cleland, D.I., Project Management: Strategic Design and Implementation, McGraw-Hill, New York, 1998.
32. Project Management Institute (PMI), Four Campus Blvd., Newtown Square, PA, 19073, (610) 356-4600, http://www.pmi.org. PMI establishes project management standards, provides seminars, educational programs, and professional certification that organizations desire for their project leaders.
33. Goldratt, E., Critical Chain North River Press, Great Barrington, MA, 1997 (APICS #03203; Spanish version: APICS #03009SP).
34. Newbold, R.C., Project Management in the Fast Lane: Applying the Theory of Constraints, St. Lucie Press, Boca Raton, FL, 1998 (APICS #03650).
35. Synchrono Software, 612-206-0692, www.synchrono.com.
36. Hill, A.V., Field Service Management: An Integrated Approach to Increasing Customer Satisfaction, Business One Irwin/APICS, New York, 1992 (APICS #03130).
37. Blumberg, D.F., Managing Service as a Strategic Profit Center, McGraw-Hill, New York, 1990.
38. Burke, L., Creating Customer Connections: How to Make Customer Service a Profit Center for Your Company (Taking Control Series), Silver Lake Publishing, Los Angeles, 1996.
39. Fitzsimmons, J.A. and Fitzsimmons, Service Management: Operations, Strategy, and Information Technology, McGraw-Hill/Irwin, New York, 1997 (APICS #03379).
40. Schmenner, R., Service Operations Management, Prentice-Hall, Upper Saddle River, NJ, 1995 (APICS #03381).
41. Patton, J.D., Jr. and Feldmann, H.C., Service Parts Handbook, Solomon Press, Wiltshire, United Kingdom, 1997 (APICS #03156).
42. Heskett, J., The Service Profit Chain, Simon & Schuster, New York, 1997 (APICS #03575).
43. Brown, S.A., Ed., Breakthrough Customer Service: Best Practices of Leaders in Customer Support, John Wiley & Sons, New York, 1998.
44. Schonberger, R.J. and Knod, E.M., Jr., SynchroService, McGraw-Hill/Irwin, New York, 1994 (APICS #03286).