메뉴 건너뛰기




Volumn , Issue , 2004, Pages 103-147

Conversation analysis and institutional talk

Author keywords

[No Author keywords available]

Indexed keywords


EID: 85079474391     PISSN: None     EISSN: None     Source Type: Book    
DOI: None     Document Type: Chapter
Times cited : (298)

References (141)
  • 1
    • 85028740597 scopus 로고
    • "Rhetoric," "logic," and "poetics" in Burundi: Culture patterning of speech behavior
    • Albert, E. (1964). "Rhetoric," "logic," and "poetics" in Burundi: Culture patterning of speech behavior. American Anthropologist, 66(6, pt. 2), 35-54.
    • (1964) American Anthropologist , vol.66 , Issue.6 , pp. 35-54
    • Albert, E.1
  • 2
    • 84925979493 scopus 로고
    • Understanding formality: Notes on the categorisation and production of "formal" interaction
    • Atkinson, J. M. (1982). Understanding formality: Notes on the categorisation and production of "formal" interaction. British Journal of Sociology, 33, 86-117.
    • (1982) British Journal of Sociology , vol.33 , pp. 86-117
    • Atkinson, J.M.1
  • 3
    • 0002023599 scopus 로고
    • Displaying neutrality: Formal aspects of informal court proceedings
    • In P. Drew & J. Heritage (Eds.), Cambridge, UK: Cambridge University Press
    • Atkinson, J. M. (1992). Displaying neutrality: Formal aspects of informal court proceedings. In P. Drew & J. Heritage (Eds.), Talk at work (pp. 199-211). Cambridge, UK: Cambridge University Press.
    • (1992) Talk at work , pp. 199-211
    • Atkinson, J.M.1
  • 7
    • 0002966404 scopus 로고
    • Preserving and constraining options: "Okays" and 'official' priorities in medical interviews
    • In B. Morris & R. Chenail (Eds.), Hillsdale, NJ: Lawrence Erlbaum Associates
    • Beach, W. A. (1995). Preserving and constraining options: "Okays" and 'official' priorities in medical interviews. In B. Morris & R. Chenail (Eds.), Talk of the clinic. Hillsdale, NJ: Lawrence Erlbaum Associates.
    • (1995) Talk of the clinic.
    • Beach, W.A.1
  • 9
    • 4143122900 scopus 로고    scopus 로고
    • Taking the patient's medical history: Questioning during comprehensive history taking
    • forthcoming, In J. Heritage & D. Maynard (Eds.), Cambridge, UK: Cambridge University Press
    • Boyd, E., & Heritage, J. (forthcoming). Taking the patient's medical history: Questioning during comprehensive history taking. In J. Heritage & D. Maynard (Eds.), Practising medicine: Structure and process in primary care encounters. Cambridge, UK: Cambridge University Press.
    • Practising medicine: Structure and process in primary care encounters.
    • Boyd, E.1    Heritage, J.2
  • 10
    • 0002928348 scopus 로고
    • Moving out of closings
    • In G. Button & J. R. E. Lee (Eds.), Clevedon, UK: Multilingual Matters
    • Button, G. (1987). Moving out of closings. In G. Button & J. R. E. Lee (Eds.), Talk and social organisation (pp. 101-151). Clevedon, UK: Multilingual Matters.
    • (1987) Talk and social organisation , pp. 101-151
    • Button, G.1
  • 11
    • 0002781741 scopus 로고
    • Generating topic: The use of topic initial elicitors
    • In J. M. Atkinson & J. Heritage (Eds.), Cambridge, UK: Cambridge University Press
    • Button, G., & Casey, N. (1984). Generating topic: The use of topic initial elicitors. In J. M. Atkinson & J. Heritage (Eds.), Structures of social action: Studies in conversation analysis (pp. 167-190). Cambridge, UK: Cambridge University Press.
    • (1984) Structures of social action: Studies in conversation analysis , pp. 167-190
    • Button, G.1    Casey, N.2
  • 12
    • 34247820204 scopus 로고
    • Topic nomination and topic pursuit
    • Button, G., & Casey, N. (1985). Topic nomination and topic pursuit. Human Sttidies, 8, 3-55.
    • (1985) Human Sttidies , vol.8 , pp. 3-55
    • Button, G.1    Casey, N.2
  • 14
    • 84934454661 scopus 로고
    • Displaying neutrality in television news interviews
    • Clayman, S. E. (1988). Displaying neutrality in television news interviews. Social Problems, 35, 474-492.
    • (1988) Social Problems , vol.35 , pp. 474-492
    • Clayman, S.E.1
  • 15
    • 84929063959 scopus 로고
    • The production of punctuality: Social interaction, temporal organisation and social structure
    • Clayman, S. E. (1989). The production of punctuality: Social interaction, temporal organisation and social structure. American Journal of Sociology, 95, 659-691.
    • (1989) American Journal of Sociology , vol.95 , pp. 659-691
    • Clayman, S.E.1
  • 16
    • 0002593247 scopus 로고
    • News interview openings: Aspects of sequential organisation
    • In P. Scannell (Ed.), Newbury Park, CA: Sage
    • Clayman, S. E. (1991). News interview openings: Aspects of sequential organisation. In P. Scannell (Ed.), Broadcast talk: A reader (pp. 48-75). Newbury Park, CA: Sage.
    • (1991) Broadcast talk: A reader , pp. 48-75
    • Clayman, S.E.1
  • 17
    • 0001789862 scopus 로고
    • Footing in the achievement of neutrality: The case of news interview discourse
    • In P. Drew & J. Heritage (Eds.), Cambridge, UK Cambridge University Press
    • Clayman, S. E. (1992). Footing in the achievement of neutrality: The case of news interview discourse. In P. Drew & J. Heritage (Eds.), Talk at work (pp. 163-198). Cambridge, UK Cambridge University Press.
    • (1992) Talk at work , pp. 163-198
    • Clayman, S.E.1
  • 19
    • 0036965423 scopus 로고    scopus 로고
    • Questioning presidents Journalistic deference and adversarialness in the press conferences of Eisenhower and Reagan
    • Clayman, S. E., &Heritage, J. (2002b). Questioning presidents Journalistic deference and adversarialness in the press conferences of Eisenhower and Reagan. Journal of Communication, 52, 749-775.
    • (2002) Journal of Communication , vol.52 , pp. 749-775
    • Clayman, S.E.1    Heritage, J.2
  • 22
    • 0002160361 scopus 로고
    • Asymmetries of knowledge in conversational interactions
    • In I. Markova & K Foppa (Eds.), Hemel Hempstead, UK: Harvester/Wheatsheaf
    • Drew, P. (1991). Asymmetries of knowledge in conversational interactions. In I. Markova & K Foppa (Eds.), Asymmetries in dialogue (pp. 29-48). Hemel Hempstead, UK: Harvester/Wheatsheaf.
    • (1991) Asymmetries in dialogue , pp. 29-48
    • Drew, P.1
  • 23
    • 0002938065 scopus 로고
    • Contested evidence in a courtroom cross-examination: The case of a trial for rape
    • In P. Drew & J. Heritage (Eds.), Cambridge, UK: Cambridge University Press
    • Drew, P. (1992). Contested evidence in a courtroom cross-examination: The case of a trial for rape. In P. Drew & J. Heritage (Eds.), Talk at work (pp. 470-520). Cambridge, UK: Cambridge University Press.
    • (1992) Talk at work , pp. 470-520
    • Drew, P.1
  • 24
    • 0031184856 scopus 로고    scopus 로고
    • 'Open' class repair initiators in response to sequential sources of trouble in conversation
    • Drew, P. (1997). 'Open' class repair initiators in response to sequential sources of trouble in conversation. Journal of Pragmatics, 28, 69-101.
    • (1997) Journal of Pragmatics , vol.28 , pp. 69-101
    • Drew, P.1
  • 25
    • 0003777937 scopus 로고
    • Analyzing talk at work: An introduction
    • In P. Drew & J. Heritage (Eds.), Cambridge, UK: Cambridge University Press
    • Drew, P., &Heritage, J. (1992). Analyzing talk at work: An introduction. In P. Drew & J. Heritage (Eds.), Talk at work (pp. 3-65). Cambridge, UK: Cambridge University Press.
    • (1992) Talk at work , pp. 3-65
    • Drew, P.1    Heritage, J.2
  • 26
    • 0003146780 scopus 로고    scopus 로고
    • Institutional dialogue
    • In T. v. Dijk (Ed.), Discourse studies: Amultidisciplinary introduction;, London: Sage
    • Drew, P.,&Sorjonen, M.-L. (1997). Institutional dialogue. In T. v. Dijk (Ed.), Discourse studies: Amultidisciplinary introduction; Vol. 2. Discourse as social interaction in society (pp. 92-118). London: Sage.
    • (1997) Discourse as social interaction in society , vol.2 , pp. 92-118
    • Drew, P.1    Sorjonen, M.-L.2
  • 27
    • 0001645999 scopus 로고
    • Backchannels revisited: Acknowledgment tokens and speakership incipiency
    • Drummund, K, & Hopper, R. (1993). Backchannels revisited: Acknowledgment tokens and speakership incipiency. Research on Language and Social Interaction, 26, 157-177.
    • (1993) Research on Language and Social Interaction , vol.26 , pp. 157-177
    • Drummund, K.1    Hopper, R.2
  • 28
  • 30
    • 84936527239 scopus 로고
    • Dispute resolution without disputing: How the interactional organization of mediation hearings minimizes argumentative talk
    • Garcia, A. (1991). Dispute resolution without disputing: How the interactional organization of mediation hearings minimizes argumentative talk. American Sociological Review, 56, 818-835.
    • (1991) American Sociological Review , vol.56 , pp. 818-835
    • Garcia, A.1
  • 32
    • 0032262802 scopus 로고    scopus 로고
    • Doing attributions in medical interaction: Patients' explanations for illness and doctors' responses
    • Gill, V. (1998). Doing attributions in medical interaction: Patients' explanations for illness and doctors' responses. Social Psychology Quarterly, 61, 342-360.
    • (1998) Social Psychology Quarterly , vol.61 , pp. 342-360
    • Gill, V.1
  • 35
    • 84971936786 scopus 로고
    • A turn-taking system for British news interviews
    • Greatbatch, D. (1988). A turn-taking system for British news interviews. Language in Society, 17, 401-430.
    • (1988) Language in Society , vol.17 , pp. 401-430
    • Greatbatch, D.1
  • 36
    • 0002758123 scopus 로고
    • The management of disagreement between news interviewees
    • In P. Drew & J. Heritage (Eds.), Cambridge, UK Cambridge University Press
    • Greatbatch, D. (1992). The management of disagreement between news interviewees. In P. Drew & J. Heritage (Eds.), Talk at work (pp. 268-301). Cambridge, UK Cambridge University Press.
    • (1992) Talk at work , pp. 268-301
    • Greatbatch, D.1
  • 37
    • 84936527454 scopus 로고
    • Selective facilitation: Some preliminary observations on a strategy used by divorce mediators
    • Greatbatch, D., & Dingwall, R. (1989). Selective facilitation: Some preliminary observations on a strategy used by divorce mediators. Law and Society Review, 23, 613-641.
    • (1989) Law and Society Review , vol.23 , pp. 613-641
    • Greatbatch, D.1    Dingwall, R.2
  • 38
    • 84933482947 scopus 로고    scopus 로고
    • On the systematic deployment of okay and mmhmm in academic advising sessions
    • Guthrie, A. (1997). On the systematic deployment of okay and mmhmm in academic advising sessions. Pragmatics, 7, 397-415.
    • (1997) Pragmatics , vol.7 , pp. 397-415
    • Guthrie, A.1
  • 39
    • 0007165813 scopus 로고    scopus 로고
    • Realizing the illness: Patients' narratives of symptom discovery
    • forthcoming, In J. Heritage & D. Maynard (Eds.), Cambridge, UK: Cambridge University Press
    • Halkowski, T. (forthcoming). Realizing the illness: Patients' narratives of symptom discovery. In J. Heritage & D. Maynard (Eds.), Practicing medicine: Structure andprocess inprimary care consultations. Cambridge, UK: Cambridge University Press.
    • Practicing medicine: Structure andprocess inprimary care consultations.
    • Halkowski, T.1
  • 40
    • 0002849066 scopus 로고
    • The delivery and reception of diagnosis and assessment in the general practice consultation
    • In P. Drew & J. Heritage (Eds.), Cambridge, UK Cambridge University Press
    • Heath, C. (1992). The delivery and reception of diagnosis and assessment in the general practice consultation. In P. Drew & J. Heritage (Eds.), Talk at work (pp. 235-267). Cambridge, UK Cambridge University Press.
    • (1992) Talk at work , pp. 235-267
    • Heath, C.1
  • 41
  • 43
    • 0001788296 scopus 로고
    • A change-of-state token and aspects of its sequential placement
    • In J. M. Atkinson & J. Heritage (Eds.), Cambridge, UK Cambridge University Press
    • Heritage, J. (1984b). A change-of-state token and aspects of its sequential placement. In J. M. Atkinson & J. Heritage (Eds.), Structures of social action (pp. 299-345). Cambridge, UK Cambridge University Press.
    • (1984) Structures of social action , pp. 299-345
    • Heritage, J.1
  • 44
    • 0002046379 scopus 로고
    • Analyzing news interviews: Aspects of the production of talk for an overhearing audience
    • In T. A. Dijk (Ed.), New York: Academic Press
    • Heritage, J. (1985). Analyzing news interviews: Aspects of the production of talk for an overhearing audience. In T. A. Dijk (Ed.), Handbook of discourse analysis. Vol. 3 (pp. 95-119). New York: Academic Press.
    • (1985) Handbook of discourse analysis. , vol.3 , pp. 95-119
    • Heritage, J.1
  • 45
    • 0002117189 scopus 로고
    • Ethnomethodology
    • In A. Giddens & J. Turner (Eds.), Cambridge, UK: Polity Press
    • Heritage, J. (1987). Ethnomethodology. In A. Giddens & J. Turner (Eds.), Social theory today (pp. 224-272). Cambridge, UK: Polity Press.
    • (1987) Social theory today , pp. 224-272
    • Heritage, J.1
  • 46
    • 0002913733 scopus 로고    scopus 로고
    • Conversation analysis and institutional talk: Analyzing data
    • In D. Silverman (Ed.), London: Sage
    • Heritage, J. (1997). Conversation analysis and institutional talk: Analyzing data. In D. Silverman (Ed.), Qualitative analysis: Issues of theory and method (pp. 161-182). London: Sage.
    • (1997) Qualitative analysis: Issues of theory and method , pp. 161-182
    • Heritage, J.1
  • 47
    • 0040681649 scopus 로고    scopus 로고
    • Oh-prefaced responses to inquiry
    • Heritage, J. (1998). Oh-prefaced responses to inquiry. Language in Society, 27, 291-334.
    • (1998) Language in Society , vol.27 , pp. 291-334
    • Heritage, J.1
  • 48
    • 0009907930 scopus 로고    scopus 로고
    • Ad hoc inquiries: Two preferences in the design of'routine' questions in an open context
    • In D. Maynard, H. Houtkoop-Steenstra, N. K Schaeffer, & H. van der Zouwen (Eds.), New York: Wiley Interscience
    • Heritage, J. (2002). Ad hoc inquiries: Two preferences in the design of'routine' questions in an open context. In D. Maynard, H. Houtkoop-Steenstra, N. K Schaeffer, & H. van der Zouwen (Eds.), Standardization and tacit knowledge: Interaction and practice in the survey interview (pp. 313-333). New York: Wiley Interscience.
    • (2002) Standardization and tacit knowledge: Interaction and practice in the survey interview , pp. 313-333
    • Heritage, J.1
  • 49
    • 0001791775 scopus 로고
    • On the institutional character of institutional talk: The case of news interviews
    • In D. Boden & D. H. Zimmerman (Eds.), Berkeley: University of California Press
    • Heritage, J., & Greatbatch, D. (1991). On the institutional character of institutional talk: The case of news interviews. In D. Boden & D. H. Zimmerman (Eds.), Talk and social structure (pp. 93-137). Berkeley: University of California Press.
    • (1991) Talk and social structure , pp. 93-137
    • Heritage, J.1    Greatbatch, D.2
  • 50
  • 52
    • 0007308608 scopus 로고    scopus 로고
    • Accounting for the visit: Giving reasons for seeking medical care
    • forthcoming, In J. Heritage &D. Maynard (Eds.), Cambridge, UK: Cambridge University Press
    • Heritage, J., & Robinson, J. (forthcoming). Accounting for the visit: Giving reasons for seeking medical care. In J. Heritage &D. Maynard (Eds.), Practicing medicine: Structure and process in primary care consultations. Cambridge, UK: Cambridge University Press.
    • Practicing medicine: Structure and process in primary care consultations.
    • Heritage, J.1    Robinson, J.2
  • 53
    • 0002285480 scopus 로고
    • Dilemmas of advice: Aspects of the delivery and reception of advice in interactions between health visitors and first time mothers
    • In P. Drew & J. Heritage (Eds.), Cambridge, UK: Cambridge University Press
    • Heritage, J., & Sefi, S. (1992). Dilemmas of advice: Aspects of the delivery and reception of advice in interactions between health visitors and first time mothers. In P. Drew & J. Heritage (Eds.), Talk at work (pp. 359-417). Cambridge, UK: Cambridge University Press.
    • (1992) Talk at work , pp. 359-417
    • Heritage, J.1    Sefi, S.2
  • 54
    • 84974050727 scopus 로고
    • Constituting and maintaining activities across sequences: And- prefacing as a feature of question design
    • Heritage, J., & Sorjonen, M.-L. (1994). Constituting and maintaining activities across sequences: And- prefacing as a feature of question design. Language in Society, 23, 1-29.
    • (1994) Language in Society , vol.23 , pp. 1-29
    • Heritage, J.1    Sorjonen, M.-L.2
  • 55
    • 0032719261 scopus 로고    scopus 로고
    • Online commentary in acute medical visits: A method of shaping patient expectations."
    • Heritage, J., & Stivers, T. (1999). Online commentary in acute medical visits: A method of shaping patient expectations." Social Science and Medicine, 49, 1501-1517.
    • (1999) Social Science and Medicine , vol.49 , pp. 1501-1517
    • Heritage, J.1    Stivers, T.2
  • 57
    • 0021808060 scopus 로고
    • Problems and prospects for health service research on provider-patient communication
    • Inui, T, & Carter, W B. (1985). Problems and prospects for health service research on provider-patient communication. Medical Care, 23, 521-38.
    • (1985) Medical Care , vol.23 , pp. 521-538
    • Inui, T.1    Carter, W.B.2
  • 58
    • 84976111343 scopus 로고
    • Error correction as an interactional resource
    • Jefferson, G. (1974). Error correction as an interactional resource. Language in Society, 2, 181-199.
    • (1974) Language in Society , vol.2 , pp. 181-199
    • Jefferson, G.1
  • 59
    • 85079475114 scopus 로고    scopus 로고
    • Kinship in action: Reproducing the normative heterosexual nuclear family in 'after hours' medical calls
    • forthcoming
    • Kitzinger, C. (forthcoming). Kinship in action: Reproducing the normative heterosexual nuclear family in 'after hours' medical calls. American Sociological Review.
    • American Sociological Review.
    • Kitzinger, C.1
  • 60
    • 0000169269 scopus 로고
    • Putting linguistics on a proper footing: Explorations in Goffman's concepts of participation
    • In P. Drew & A. J. Wootton (Eds.), Oxford, UK Polity Ptess
    • Levinson, S. C. (1988). Putting linguistics on a proper footing: Explorations in Goffman's concepts of participation. In P. Drew & A. J. Wootton (Eds.), Goffman: An interdisciplinary appreciation (pp. 161-227). Oxford, UK Polity Ptess.
    • (1988) Goffman: An interdisciplinary appreciation , pp. 161-227
    • Levinson, S.C.1
  • 61
    • 0000670604 scopus 로고
    • The power of dialogue dynamics
    • In I. Markova & K. Foppa (Eds.), Hemel Hempstead, UK: Harvester Wheatsheaf
    • Linell, P. (1990). The power of dialogue dynamics. In I. Markova & K. Foppa (Eds.), The dynamics of dialogue (pp. 147-177). Hemel Hempstead, UK: Harvester Wheatsheaf.
    • (1990) The dynamics of dialogue , pp. 147-177
    • Linell, P.1
  • 62
    • 84955114986 scopus 로고
    • Interactional dominance in dyadic communication: A presentation of initiative-response analysis
    • Linell, P., Gustavsson, L., &Juvonen, P. (1988). Interactional dominance in dyadic communication: A presentation of initiative-response analysis. Linguistics, 26, 415-442.
    • (1988) Linguistics , vol.26 , pp. 415-442
    • Linell, P.1    Gustavsson, L.2    Juvonen, P.3
  • 63
    • 0002253705 scopus 로고
    • Asymmetries in dialogue: Some conceptual preliminaries
    • In I. Markova & K. Foppa (Eds.), Hemel Hempstead, UK: Harvester Wheatsheaf
    • Linell, P., & Luckmann, T. (1991). Asymmetries in dialogue: Some conceptual preliminaries. In I. Markova & K. Foppa (Eds.), Asymmetries in dialogue (pp. 1-20). Hemel Hempstead, UK: Harvester Wheatsheaf.
    • (1991) Asymmetries in dialogue , pp. 1-20
    • Linell, P.1    Luckmann, T.2
  • 64
    • 0033064748 scopus 로고    scopus 로고
    • The relationship between perceived parental expectations and pediatrician antimicrobial prescribing behavior
    • Mangione-Smith, R., McGlynn, E., Elliott, M., Krogstad, P., & Brook, R. H. (1999). The relationship between perceived parental expectations and pediatrician antimicrobial prescribing behavior. Pediatrics, 103, 711-718.
    • (1999) Pediatrics , vol.103 , pp. 711-718
    • Mangione-Smith, R.1    McGlynn, E.2    Elliott, M.3    Krogstad, P.4    Brook, R.H.5
  • 65
    • 0037211246 scopus 로고    scopus 로고
    • Online commentary on physical exam findings: A communication tool for avoiding inappropriate antibiotic prescribing?
    • Mangione-Smith, R., Stivers, T, Elliott, M., McDonald, L., Heritage, J. (2003). Online commentary on physical exam findings: A communication tool for avoiding inappropriate antibiotic prescribing? Social Science and Medicine, 56, 313-320.
    • (2003) Social Science and Medicine , vol.56 , pp. 313-320
    • Mangione-Smith, R.1    Stivers, T.2    Elliott, M.3    McDonald, L.4    Heritage, J.5
  • 66
    • 0000931626 scopus 로고
    • On the interactional and institutional bases of assymetry in clinical discourse
    • Maynard, D. W. (1991a). On the interactional and institutional bases of assymetry in clinical discourse. American Journal of Sociology, 92, 448-495.
    • (1991) American Journal of Sociology , vol.92 , pp. 448-495
    • Maynard, D.W.1
  • 67
    • 0000931626 scopus 로고
    • Interaction and asymmetry in clinical discourse
    • Maynard, D. W. (1991b). Interaction and asymmetry in clinical discourse. American Journal of Sociology, 97, 448-495.
    • (1991) American Journal of Sociology , vol.97 , pp. 448-495
    • Maynard, D.W.1
  • 68
    • 0000907324 scopus 로고
    • The perspective display series and the delivery and receipt of diagnostic news
    • In D. Boden & D. H. Zimmerman (Eds.), Berkeley, University of California Press
    • Maynard, D. W. (1991c). The perspective display series and the delivery and receipt of diagnostic news. In D. Boden & D. H. Zimmerman (Eds.), Talk and social structure (pp. 164-192). Berkeley, University of California Press.
    • (1991) Talk and social structure , pp. 164-192
    • Maynard, D.W.1
  • 69
    • 0002865907 scopus 로고
    • On clinicians co-implicating recipients' perspective in the delivery of diagnostic news
    • In P. Drew & J. Heritage (Eds.), Cambridge, UK: Cambridge University Press
    • Maynard, D. W. (1992). On clinicians co-implicating recipients' perspective in the delivery of diagnostic news. In P. Drew & J. Heritage (Eds.), Talk at work: Social interaction in institutional settings (pp. 331-358). Cambridge, UK: Cambridge University Press.
    • (1992) Talk at work: Social interaction in institutional settings , pp. 331-358
    • Maynard, D.W.1
  • 70
    • 0000637511 scopus 로고    scopus 로고
    • On "realization" in everyday life
    • Maynard, D. W. (1996), On "realization" in everyday life. American Sociological Review. 60, 109-132.
    • (1996) American Sociological Review , vol.60 , pp. 109-132
    • Maynard, D.W.1
  • 72
    • 84971737333 scopus 로고
    • The organization of turns at formal talk in the classroom
    • McHoul, A. (1978). The organization of turns at formal talk in the classroom. Language in Society, 7, 183-213.
    • (1978) Language in Society , vol.7 , pp. 183-213
    • McHoul, A.1
  • 74
    • 0001960879 scopus 로고
    • Assessing the police-worthiness of citizen's complaints to the police: Accountability and the negotiation of "facts."
    • In D. Helm, A. J. M.WT. Anderson, & A. Rawls (Eds.), New York: Irvington
    • Meehan, A. J. (1989). Assessing the police-worthiness of citizen's complaints to the police: Accountability and the negotiation of "facts." In D. Helm, A. J. M.WT. Anderson, & A. Rawls (Eds.), The interactional order: New directions in the study of social order (pp. 116-140). New York: Irvington.
    • (1989) The interactional order: New directions in the study of social order , pp. 116-140
    • Meehan, A.J.1
  • 75
    • 0000584333 scopus 로고
    • The structure of classroom discourse
    • In T. A. Dijk (Ed.), New York: Academic Press
    • Mehan, H. (1985). The structure of classroom discourse. In T. A. Dijk (Ed.), Handbook of discourse analysis Vol. 3 (pp. 120-131). New York: Academic Press.
    • (1985) Handbook of discourse analysis , vol.3 , pp. 120-131
    • Mehan, H.1
  • 78
    • 0039447966 scopus 로고    scopus 로고
    • Authority and accountability: The delivery of diagnosis in primary health care
    • Perakyla, A. (1998). Authority and accountability: The delivery of diagnosis in primary health care. Social Psychology Quarterly, 61, 301-320.
    • (1998) Social Psychology Quarterly , vol.61 , pp. 301-320
    • Perakyla, A.1
  • 79
    • 0036084438 scopus 로고    scopus 로고
    • Agency and authority: Extended responses to diagnostic statements in primary care encounters
    • Perakyla, A. (2002). Agency and authority: Extended responses to diagnostic statements in primary care encounters. Research on Language and Social Interaction, 35, 219-247.
    • (2002) Research on Language and Social Interaction , vol.35 , pp. 219-247
    • Perakyla, A.1
  • 80
    • 84928509123 scopus 로고
    • Offering a candidate answer: An information seeking strategy
    • Pomerantz, A. (1988). Offering a candidate answer: An information seeking strategy. Communication Monographs, 55, 360-373.
    • (1988) Communication Monographs , vol.55 , pp. 360-373
    • Pomerantz, A.1
  • 83
    • 84965703625 scopus 로고
    • Student social class and teacher expectations: The self-fulfilling prophecy in ghetto education
    • Rist, R. (1970). Student social class and teacher expectations: The self-fulfilling prophecy in ghetto education. Harvard Educational Review, 40, 411-451.
    • (1970) Harvard Educational Review , vol.40 , pp. 411-451
    • Rist, R.1
  • 84
    • 0032339511 scopus 로고    scopus 로고
    • Getting down to business: Talk, gaze and body orientation during openings of doctor-patient consultations
    • Robinson, J. D. (1998). Getting down to business: Talk, gaze and body orientation during openings of doctor-patient consultations. Human Communication Research, 25, 97-123.
    • (1998) Human Communication Research , vol.25 , pp. 97-123
    • Robinson, J.D.1
  • 85
    • 0008570645 scopus 로고    scopus 로고
    • Asymmetry in action: Sequential resources in the negotiation of a prescription request
    • Robinson, J. D. (2001). Asymmetry in action: Sequential resources in the negotiation of a prescription request. Text, 21, 19-54.
    • (2001) Text , vol.21 , pp. 19-54
    • Robinson, J.D.1
  • 86
    • 0037271387 scopus 로고    scopus 로고
    • An interactional structure of medical activities during acute visits and its implications for patients' participation
    • Robinson, J. D. (2003). An interactional structure of medical activities during acute visits and its implications for patients' participation. Health Communication, 15, 27-59.
    • (2003) Health Communication , vol.15 , pp. 27-59
    • Robinson, J.D.1
  • 87
    • 0345830766 scopus 로고    scopus 로고
    • Soliciting patients' presenting concerns
    • forthcoming, In J. Heritage & D. Maynard (Eds.), Cambridge, UK: Cambridge University Press
    • Robinson, J. D. (forthcoming). Soliciting patients' presenting concerns. In J. Heritage & D. Maynard (Eds.), Practicing medicine: Structure and process in primary care encounters. Cambridge, UK: Cambridge University Press.
    • Practicing medicine: Structure and process in primary care encounters.
    • Robinson, J.D.1
  • 89
    • 0035608692 scopus 로고    scopus 로고
    • Achieving activity transitions in primary-care consultations: From history taking to physicial examination
    • Robinson, J. D., & Stivers, T. (2001). Achieving activity transitions in primary-care consultations: From history taking to physicial examination. Human Communication Research, 27, 253-298.
    • (2001) Human Communication Research , vol.27 , pp. 253-298
    • Robinson, J.D.1    Stivers, T.2
  • 92
    • 0002266217 scopus 로고
    • On the analyzability of stories by children
    • In J. J. Gumperz & D. Hymes (Eds.), New York: Holt, Rinehart & Winston
    • Sacks, H. (1972). On the analyzability of stories by children. In J. J. Gumperz & D. Hymes (Eds.), Directions in sociolinguistics: The ethnography of communication (pp. 325-345). New York: Holt, Rinehart & Winston.
    • (1972) Directions in sociolinguistics: The ethnography of communication , pp. 325-345
    • Sacks, H.1
  • 93
    • 0002497830 scopus 로고
    • Hotrodder: A revolutionary category
    • In G. Psathas (Ed.), New York: Irvington
    • Sacks, H. (1979). Hotrodder: A revolutionary category. In G. Psathas (Ed.), Everyday language: Studies in ethnomethodology (pp. 7-14). New York: Irvington.
    • (1979) Everyday language: Studies in ethnomethodology , pp. 7-14
    • Sacks, H.1
  • 94
    • 0002266651 scopus 로고
    • On the preferences for agreement and contiguity in sequences in conversation
    • In G. Button & J. R. E. Lee (Eds.), Clevedon, England: Multilingual Matters
    • Sacks, H. (1987). On the preferences for agreement and contiguity in sequences in conversation. In G. Button & J. R. E. Lee (Eds.), Talk and social organisation (pp. 54-69). Clevedon, England: Multilingual Matters.
    • (1987) Talk and social organisation , pp. 54-69
    • Sacks, H.1
  • 95
    • 0004191197 scopus 로고
    • Oxford: Basil Blackwell. Original lectures published 1964-1972
    • Sacks, H. (1992). Lectures on conversation (2 Vols.). Oxford: Basil Blackwell. Original lectures published 1964-1972.
    • (1992) Lectures on conversation , vol.2
    • Sacks, H.1
  • 96
    • 0000098051 scopus 로고
    • A simplest systematics for the organization of turn-taking for conversation
    • Sacks, H., Schegloff, E. A., & Jefferson, G. (1974). A simplest systematics for the organization of turn-taking for conversation. Language, 50, 696-735.
    • (1974) Language , vol.50 , pp. 696-735
    • Sacks, H.1    Schegloff, E.A.2    Jefferson, G.3
  • 97
    • 84974336392 scopus 로고
    • Sequencing in conversational openings
    • Schegloff, E. A. (1968). Sequencing in conversational openings. American Anthropologist, 70, 1075-1095.
    • (1968) American Anthropologist , vol.70 , pp. 1075-1095
    • Schegloff, E.A.1
  • 98
    • 0001784321 scopus 로고
    • Notes on a conversational practice: Formulating place
    • In D. Sudnow (Ed.), New York: Free Press
    • Schegloff, E. A. (1972). Notes on a conversational practice: Formulating place. In D. Sudnow (Ed.), Studies in social interaction (pp. 75-119). New York: Free Press.
    • (1972) Studies in social interaction , pp. 75-119
    • Schegloff, E.A.1
  • 99
    • 0001772269 scopus 로고
    • Discourse as an interactional achievement: Some uses of 'uh huh' and other things that come between sentences
    • In D. Tannen (Ed.), Washington, DC: Georgetown University Press
    • Schegloff, E. A. (1982). Discourse as an interactional achievement: Some uses of 'uh huh' and other things that come between sentences. In D. Tannen (Ed.), Analyzing discourse Georgetown University Roundtable on Languages and Linguistics, 1981, (pp. 71-93). Washington, DC: Georgetown University Press.
    • (1982) Analyzing discourse Georgetown University Roundtable on Languages and Linguistics , vol.1981 , pp. 71-93
    • Schegloff, E.A.1
  • 100
    • 0002430520 scopus 로고
    • On some questions and ambiguities in conversation
    • In J. M. Atkinson & J. Heritage (Eds.), Cambridge, UK Cambridge University Press
    • Schegloff, E. A. (1984). On some questions and ambiguities in conversation. In J. M. Atkinson & J. Heritage (Eds.), Structures of social action (pp. 28-52). Cambridge, UK Cambridge University Press.
    • (1984) Structures of social action , pp. 28-52
    • Schegloff, E.A.1
  • 101
    • 0001703175 scopus 로고
    • The routine as achievement
    • Schegloff, E. A. (1986). The routine as achievement. Human Studies, 9, 111-151.
    • (1986) Human Studies , vol.9 , pp. 111-151
    • Schegloff, E.A.1
  • 102
    • 0003331310 scopus 로고
    • Reflections on talk and social structure
    • In D. Boden & D. H. Zimmerman (Eds.), Berkeley, University of California Press
    • Schegloff, E. A. (1991). Reflections on talk and social structure. In D. Boden & D. H. Zimmerman (Eds.), Talk and social structure (pp. 44-70). Berkeley, University of California Press.
    • (1991) Talk and social structure , pp. 44-70
    • Schegloff, E.A.1
  • 103
    • 0001817379 scopus 로고
    • Introduction
    • In G. Jefferson (Ed.), Fall 1964-Spring 1968, brii, Oxford, UK Blackwell
    • Schegloff, E. A. (1992a). Introduction. In G. Jefferson (Ed.), Harvey Sacks, lectures on conversation (Vol. 1. Fall 1964-Spring 1968, pp. ix-brii). Oxford, UK Blackwell.
    • (1992) Harvey Sacks, lectures on conversation , vol.1 , pp. 9
    • Schegloff, E.A.1
  • 104
    • 0001817379 scopus 로고
    • Introduction
    • In G.Jefferson (Ed.), Fall 1968-Spring 1972, Oxford, UK Blackwell
    • Schegloff, E. A. (1992b). Introduction. In G.Jefferson (Ed.), Harvey Sacks, lectures on conversation (Vol. 2. Fall 1968-Spring 1972, pp. ix-lii). Oxford, UK Blackwell.
    • (1992) Harvey Sacks, lectures on conversation , vol.2 , pp. 9-52
    • Schegloff, E.A.1
  • 105
    • 84928292068 scopus 로고
    • Repair after next turn: The last structurally provided for place for the defence of intersubjectivity in conversation
    • Schegloff, E. A. (1992c). Repair after next turn: The last structurally provided for place for the defence of intersubjectivity in conversation. American Journal of Sociology, 95, 1295-1345.
    • (1992) American Journal of Sociology , vol.95 , pp. 1295-1345
    • Schegloff, E.A.1
  • 106
    • 0000054590 scopus 로고
    • On talk and its institutional occasions
    • In P. Drew & CJ. Heritage (Eds.), Cambridge, UK Cambridge University Press
    • Schegloff, E. A. (1992d). On talk and its institutional occasions. In P. Drew & CJ. Heritage (Eds.), Talfe at work: Social interaction in institutional settings (pp. 101-134). Cambridge, UK Cambridge University Press.
    • (1992) Talfe at work: Social interaction in institutional settings , pp. 101-134
    • Schegloff, E.A.1
  • 107
    • 0002645830 scopus 로고
    • Reflections on quantification in the study of conversation
    • Schegloff, E. A. (1993). Reflections on quantification in the study of conversation. Research on Language and Social Interaction, 26, 99-128.
    • (1993) Research on Language and Social Interaction , vol.26 , pp. 99-128
    • Schegloff, E.A.1
  • 108
    • 0002097327 scopus 로고    scopus 로고
    • Some practices for referring to persons in talk-in interaction: A partial sketch of a systematics
    • In B. Fox (Ed.), Amsterdam: John Benjamins
    • Schegloff, E. A. (1996). Some practices for referring to persons in talk-in interaction: A partial sketch of a systematics. In B. Fox (Ed.), Studies in anaphora (pp. 437-485). Amsterdam: John Benjamins.
    • (1996) Studies in anaphora , pp. 437-485
    • Schegloff, E.A.1
  • 109
    • 0031116501 scopus 로고    scopus 로고
    • Whose text? Whose context?
    • Schegloff, E. A. (1997). Whose text? Whose context? Discourse and Society, 8, 165-187.
    • (1997) Discourse and Society , vol.8 , pp. 165-187
    • Schegloff, E.A.1
  • 110
    • 0000069032 scopus 로고    scopus 로고
    • Discourse, pragmatics, conversation, analysis
    • Schegloff, E. A. (1999). Discourse, pragmatics, conversation, analysis. Discourse Studies, 1, 405-435.
    • (1999) Discourse Studies , vol.1 , pp. 405-435
    • Schegloff, E.A.1
  • 112
    • 7444268431 scopus 로고    scopus 로고
    • Accounts of conduct in interaction: Interruption, overlap and turn-taking
    • In J. H. Turner (Ed.), New York: Plenum
    • Schegloff, E. A. (2002). Accounts of conduct in interaction: Interruption, overlap and turn-taking. In J. H. Turner (Ed.), Handbook of sociological theory (pp. 287-321). New York: Plenum.
    • (2002) Handbook of sociological theory , pp. 287-321
    • Schegloff, E.A.1
  • 113
    • 15544371109 scopus 로고    scopus 로고
    • On conversation analysis: An interview with Emanuel A. Schegloff
    • In S. Cmejrkova & C. L. Prevignano (Eds.), Philadelphia: John Benjamins
    • Schegloff, E. A. (2003a). On conversation analysis: An interview with Emanuel A. Schegloff. In S. Cmejrkova & C. L. Prevignano (Eds.), Discussing conversation analysis: The work of Emanuel A Schegloff (pp. 11-55). Philadelphia: John Benjamins.
    • (2003) Discussing conversation analysis: The work of Emanuel A Schegloff , pp. 11-55
    • Schegloff, E.A.1
  • 114
    • 85079474894 scopus 로고    scopus 로고
    • May, Annual Conference of the Center for Language, Interaction and Culture (UCLA) and the Concentration on Language, Interaction and Social Organization (UCSB), Santa Barabara, CA
    • Schegloff, E. A. (2003b, May). Oncomplainability. Annual Conference of the Center for Language, Interaction and Culture (UCLA) and the Concentration on Language, Interaction and Social Organization (UCSB), Santa Barabara, CA.
    • (2003) Oncomplainability.
    • Schegloff, E.A.1
  • 115
    • 80053762891 scopus 로고    scopus 로고
    • May, Meeting of the International Communication Association, San Diego, CA
    • Schegloff, E. A. (2003c, May). Conversation analysis, thenandnow. Meeting of the International Communication Association, San Diego, CA.
    • (2003) Conversation analysis, thenandnow.
    • Schegloff, E.A.1
  • 117
    • 34147141410 scopus 로고
    • Opening up closings
    • Schegloff, E. A., & Sacks, H. (1973). Opening up closings. Semiotica, 8, 289-327.
    • (1973) Semiotica , vol.8 , pp. 289-327
    • Schegloff, E.A.1    Sacks, H.2
  • 119
    • 0003213364 scopus 로고
    • How is society possible?
    • In D. N. Levine (Ed.), Chicago: University of Chicago Press. Original work published 1908
    • Simmel, G. (1971). How is society possible? In D. N. Levine (Ed.), Georg Simmel: On individuality and social forms (pp. 6-22). Chicago: University of Chicago Press. Original work published 1908.
    • (1971) Georg Simmel: On individuality and social forms , pp. 6-22
    • Simmel, G.1
  • 120
    • 0032217817 scopus 로고    scopus 로고
    • Pre-diagnostic commentary in veterinarian-client interaction
    • Stivers, T. (1998). Pre-diagnostic commentary in veterinarian-client interaction. Research on Language and Social Interaction, 31, 241-277.
    • (1998) Research on Language and Social Interaction , vol.31 , pp. 241-277
    • Stivers, T.1
  • 122
    • 0036047252 scopus 로고    scopus 로고
    • Stivers, T. (2002a). 'Symptoms only' and 'candidate diagnoses': Presenting the problem in pediatric encounters. Health Communication, 14, 299-338.
    • (2002) Health Communication , vol.14 , pp. 299-338
    • Stivers, T.1
  • 123
    • 0036184062 scopus 로고    scopus 로고
    • Participating in decisions about treatment: Overt parent pressure for antibiotic medication in pediatric encounters
    • Stivers, T. (2002b). Participating in decisions about treatment: Overt parent pressure for antibiotic medication in pediatric encounters. Social Science and Medicine, 54, 1111-1130.
    • (2002) Social Science and Medicine , vol.54 , pp. 1111-1130
    • Stivers, T.1
  • 124
    • 0141827975 scopus 로고    scopus 로고
    • Breaking the sequential mold: Answering "more than the question" during medical history taking
    • Stivers, T., & Heritage, J. (2001). Breaking the sequential mold: Answering "more than the question" during medical history taking. Text, 21, 151-185.
    • (2001) Text , vol.21 , pp. 151-185
    • Stivers, T.1    Heritage, J.2
  • 125
    • 0037315754 scopus 로고    scopus 로고
    • What leads physicians to believe that parents expect antibiotics? A study of parent communication behaviors and physicians' perceptions
    • Stivers, T., Mangione-Smith, R., Elliott, M., McDonald, L., & Heritage, J. (2003). What leads physicians to believe that parents expect antibiotics? A study of parent communication behaviors and physicians' perceptions. Journal of Family Practice, 52, 140-148.
    • (2003) Journal of Family Practice , vol.52 , pp. 140-148
    • Stivers, T.1    Mangione-Smith, R.2    Elliott, M.3    McDonald, L.4    Heritage, J.5
  • 126
    • 0000325702 scopus 로고
    • Normal crimes
    • Sudnow, D. (1965). Normal crimes. Social Problems, 12, 255-276.
    • (1965) Social Problems , vol.12 , pp. 255-276
    • Sudnow, D.1
  • 127
    • 0031284043 scopus 로고    scopus 로고
    • Interactional trouble in emergency service requests
    • Tracy, K. (1997). Interactional trouble in emergency service requests. Research on Language and Social Interaction, 30, 315-343.
    • (1997) Research on Language and Social Interaction , vol.30 , pp. 315-343
    • Tracy, K.1
  • 129
    • 84937189151 scopus 로고    scopus 로고
    • Reduction and specialization in emergency and directory assistance calls
    • Wakin, M., & Zimmerman, D. H. (1999). Reduction and specialization in emergency and directory assistance calls. Research on Language and Social Interaction, 32, 409-437.
    • (1999) Research on Language and Social Interaction , vol.32 , pp. 409-437
    • Wakin, M.1    Zimmerman, D.H.2
  • 131
    • 0032386062 scopus 로고    scopus 로고
    • Observations on the display and management of emotions in naturally occurring activities: The case of "hysteria" in calls to 9-1-1
    • Whalen, J., & Zimmerman, D. H. (1998). Observations on the display and management of emotions in naturally occurring activities: The case of "hysteria" in calls to 9-1-1. Social Psychology Quarterly, 61, 141-159.
    • (1998) Social Psychology Quarterly , vol.61 , pp. 141-159
    • Whalen, J.1    Zimmerman, D.H.2
  • 132
  • 133
    • 84935460870 scopus 로고
    • Sequential and institutional contexts in calls for help
    • Whalen, M., & Zimmerman, D. H. (1987). "Sequential and institutional contexts in calls for help." Social Psychology Quarterly, 50, 172-185.
    • (1987) Social Psychology Quarterly , vol.50 , pp. 172-185
    • Whalen, M.1    Zimmerman, D.H.2
  • 134
    • 84971790877 scopus 로고
    • Describing trouble: Practical epistemology in citizen calls to the police
    • Whalen, M., & Zimmerman, D. H. (1990). Describing trouble: Practical epistemology in citizen calls to the police. Language in society, 19, 465-492.
    • (1990) Language in society , vol.19 , pp. 465-492
    • Whalen, M.1    Zimmerman, D.H.2
  • 135
    • 0001949814 scopus 로고
    • Social structure and the sequential organization of interaction
    • In D. Boden & D. Zimmerman (Eds.), Cambridge, UK: Polity Press
    • Wilson, T. P. (1991). Social structure and the sequential organization of interaction. In D. Boden & D. Zimmerman (Eds.), Talk and social structure (pp. 22-43). Cambridge, UK: Polity Press.
    • (1991) Talk and social structure , pp. 22-43
    • Wilson, T.P.1
  • 136
    • 0039406652 scopus 로고
    • Record keeping and the intake process in a public welfare agency
    • In S. Wheeler, (Ed.), Newbury Park, CA: Sage
    • Zimmerman, D. (1969a). Record keeping and the intake process in a public welfare agency. In S. Wheeler, (Ed.), On record: Files and dossiers in American life (pp. 319-354). Newbury Park, CA: Sage.
    • (1969) On record: Files and dossiers in American life , pp. 319-354
    • Zimmerman, D.1
  • 137
    • 0040853356 scopus 로고
    • Tasks and troubles: The practical bases of work activities in a public assistance agency
    • In D. H. Hansen (Ed.), New York: Houghton Mifflin
    • Zimmerman, D. (1969b). Tasks and troubles: The practical bases of work activities in a public assistance agency. In D. H. Hansen (Ed.), Explorations in sociology and counseling (pp. 23 7-266). New York: Houghton Mifflin.
    • (1969) Explorations in sociology and counseling , pp. 237-266
    • Zimmerman, D.1
  • 139
    • 0001702114 scopus 로고
    • The interactional organization of calls for emergency assistance
    • In P. Drew & J. Heritage (Eds.), Cambridge, UK Cambridge University Press
    • Zimmerman, D. H. (1992a). The interactional organization of calls for emergency assistance. In P. Drew & J. Heritage (Eds.), Talk at work: Social interaction in institutional settings (pp. 418-469). Cambridge, UK Cambridge University Press.
    • (1992) Talk at work: Social interaction in institutional settings , pp. 418-469
    • Zimmerman, D.H.1
  • 140
    • 0002082887 scopus 로고
    • Achieving context: Openings in emergency calls
    • In G. Watson & R. M. Seiler (Eds.), Newbury Park, CA: Sage
    • Zimmerman, D. H. (1992b). Achieving context: Openings in emergency calls. In G. Watson & R. M. Seiler (Eds.), Text in context: Contributions to ethnomethodology (pp. 35-51). Newbury Park, CA: Sage.
    • (1992) Text in context: Contributions to ethnomethodology , pp. 35-51
    • Zimmerman, D.H.1
  • 141
    • 0007027236 scopus 로고
    • Acknowledgment tokens and speakership incipiency revisited
    • Zimmerman, D. H. (1993). Acknowledgment tokens and speakership incipiency revisited. Research on Language and Social Interaction, 26, 179-194.
    • (1993) Research on Language and Social Interaction , vol.26 , pp. 179-194
    • Zimmerman, D.H.1


* 이 정보는 Elsevier사의 SCOPUS DB에서 KISTI가 분석하여 추출한 것입니다.