Quality in personal social services: The developing role of user involvement in the UK

Developing Quality in Personal Social Services: Concepts, Cases and Comments

Volumn 22, Issue , 2019, Pages 63-80

  Beresford, Peter ^a   Croft, Suzy ^b   Evans, Clare ^c   Harding, Tessa ^d  

^a BRUNEL UNIVERSITY   (United Kingdom)

^b St John's Hospice   (United Kingdom)

^c National Leonard Cheshire   (United Kingdom)

^d AGE UK   (United Kingdom)

Author keywords

[No Author keywords available]

Indexed keywords

EID: 85079016665     PISSN: None     EISSN: None     Source Type: Book    
DOI: 10.4324/9780429435249-5     Document Type: Chapter

References (13)

1. Beresford, P., Croft, S. (1993) Citizen Involvement: A Practical Guide for Change. Basingstoke: Macmillan.
2. Croft, S., Beresford, P. (1995) ‘Whose Empowerment? Equalising the Competing Discourses in Community Care’, pp. 59-76 in Jack, R. (ed.), Empowerment in Community Care. London: Chapman and Hall.
3. Evans, C. (1995) ‘Disability, Discrimination and Local Authority Social Services-Users’ Perspectives’, in Zarb, G., Removing Disabling Barriers. Policy Studies Institute.
4. Evans, C., Hughes, M. (1993) Tall Oaks from Little Acorns… The Wiltshire Experience of Involving Users in the Training of Professionals in Care Management. Wiltshire Users Network and Wiltshire Social Services Department.
5. Harding, T., Beresford, P. (ed.) (1996) The Standards We Expect: What Service Users and Carers Wantfrom Social Services Workers. London: National Institute for Social Work.
6. Harding, T., Oldman, H. (1996) Involving Service Users and Carers in Local Services Guidelines for Social Services Departments and Others. National Institute for Social Work and Surrey Social Services Department.
7. Hawcroft, L., Peckford, B., Thompson, A. (1996) Visible Voices: Developing Deaf Service User Involvement in Local Services. Carlisle: British Deaf Association.
8. Leader, A. (1995) Direct Power: A Resource Pack for People Who Want to Develop Their Own Care Plans and Support Networks. Joint publication by the Community Support Network, Brixton Community Sanctuary. Brighton: Pavilion Publishing Ltd. And MIND.
9. Morris, J. (1994) The Shape of Things to Come? User-led Social Services. London: Social Services Policy Forum, National Institute for Social Work.
10. Morris, J., Lindow, V. (1993) User Participation in Community Care Services. Leeds: Community Care Support Force, Department of Health.
11. Oliver, M. (1996) Understanding Disability: From Theory to Practice. Basingstoke: Macmillan.
12. Priestley, M. (1995a) ‘Dropping “E’s”: The Missing Link in Quality Assurance for Disabled People’, Critical Social Policy 44/45: 7-21.
13. Priestley, M. (1995b) Improving User Involvement in Disability Services. Report of the DCIL Living Options Focus Group. Derbyshire: Derbyshire Centre for Integrated Living.