Telephone and online counselling for young people: A naturalistic comparison of session outcome, session impact and therapeutic alliance

Counselling and Psychotherapy Research

Volumn 6, Issue 3, 2006, Pages 175-181

  King, Robert ^a,b   Bambling, Matthew ^a   Reid, Wendy ^c   Thomas, Ian ^c  

^a UNIVERSITY OF QUEENSLAND   (Australia)

^b Mater Hospital   (Australia)

^c Kids Help Line   (Australia)

Author keywords

adolescence; mental health; Online counselling; outcome; telephone counselling; therapeutic alliance

Indexed keywords

EID: 85076844500     PISSN: 14733145     EISSN: 17461405     Source Type: Journal    
DOI: 10.1080/14733140600874084     Document Type: Article

References (31)

1. M. Ainsworth (2001). The internet therapy guide. Available online at: http://www.metanoia.org/imhs/type.htm (accessed 25 June 2005).
2. M. Bambling, and R. King, Therapeutic alliance and clinical practice, Psychotherapy in Australia, 2001, 8, 1.
3. M. Banach, and F. Bernat, Liability and the internet: Risks and recommendations for social work practice, Journal of Technology in Human Services, 2000, 17, 153–171.
4. L. Beebe, and L. Tian, Telephone intervention-problem solving for persons with schizophrenia, Issues in mental health nursing, 2004, 25, 317–329.
5. L. Bickman, A. Vides de Andrade, W. Lambert, and A. Doucette, Youth Therapeutic Alliance in Intensive Treatment Settings, The Journal of Behavioral Health Services & Research, 2004, 31, 134–138.
6. K. Cavanagh, and D. Shapiro, Computer treatment for common mental health problems, Journal of Clinical Psychology, 2004, 60, 239–251.
7. C. Childress (1998). Potential risks and benefits of online psychotherapeutic interventions. Retrieved 12 July, 2006, from www.ismho.org/issues/9801.htm
8. H. Christensen, K. M. Griffiths, and A. F. Jorm, Delivering interventions for depression by using the internet: randomised controlled trial, British Medical Journal, 2004, 31, 265.
9. J. Cohen, Eta-squared and partial eta squared in communication science, Human Communication Research, 1973, 28, 473–490.
10. J. Cook, and C. Doyle, Working Alliance in Online Therapy as Compared to Face-to-Face Therapy: Preliminary Results, CyberPsychology & Behavior, 2002, 5, 95–105.
11. R. Elliott, and M. Wexler, Measuring the impact of sessions in process-experiential therapy of depression: The Session Impacts Scale, Journal of Counseling Psychology, 1994, 41, 166–174.
12. M. Fenichel (2001). Online psychotherapy: technical difficulties, formulations and processes. Retrieved 12 July, 2006, from www.fenichel.com/technical.shtml.
13. D. J. French, and R. J. Tait, Measurement invariance in the General Health Questionnaire-12 in young Australian adolescents, European Child and Adolescent Psychiatry, 2004, 13, 1–7.
14. D. Goldberg, R. Gater, N. Sartorius, T. B. Ustun, M. Piccinelli, O. Gureje, and et al., The validity of two versions of the GHQ in the WHO study of mental illness in general health care, Psychological Medicine, 1996, 27, 191–197.
15. A. Hackerman, and B. Greer, Counseling psychology and the internet: A further inquiry, Journal of Technology in Counseling, 2000, 1, 1–14.
16. D. Hennrikus, R. Jeffrey, H. Lando, D. Murray, K. Brelie, B. Beth, D. Thai, J. Vessey, and J. Lui, The success project: the effect of program format and incentives on participation and cessation in worksite smoking cessation programs, American Journal of Public Health, 2002, 92, 274–279.
17. A. O. Horvath, and L. S. Greenberg, Development and validation of the working alliance inventory, Journal of Counseling Psychology, 1989, 36, 223–233.
18. R. King, B. Nurcombe, L. Bickman, L. Hides, and W. Reid, Telephone counselling for adolescent suicide prevention: changes in suicidality and mental state from beginning to end of a counseling session, Suicide and Life Threatening Behavior, 2003, 33, 400–411.
19. R. King, D. Spooner, and W. Reid, Online psychotherapy-efficacy and prospects for structured and exploratory approaches, Telepsychiatry and E-Mental Health, Wootton R., Royal Society of Medicine Press, London, 2003.
20. I. Lipkus, C. McBride, K. Pollak, R. Schwartz-Bloom, E. Tilson, and P. Bloom, A randomized trail comparing there effects of self-help materials and proactive telephone counseling on teen smoking cessation, Health psychology, 2004, 23, 397–406.
21. D. J. Martin, J. P. Garske, and M. K. Davis, Relation of the therapeutic alliance with outcome and other variables: a meta-analytic review, Journal of Consulting and Clinical Psychology, 2000, 68, 438–450.
22. R. Reese (2004). Telephone counseling: are offices becoming obsolete?, Journal of Counseling and Development, March, 22.
23. R. Reese, C. Conoley, and D. Brossart, Effectiveness of telephone counseling: a field based investigation, Journal of Counseling Psychology, 2002, 49, 233–242.
24. A. B. Rochlen, J. S. Zack, and C. Speyer, Online therapy: review of relevant definitions, debates, and current empirical support, Journal of Clinical Psychology, 2004, 60, 269–283.
25. R. J. Sussman (2002). Counselling Over the Internet: Benefits and Challenges. Retrieved 25 June, 2005, from http://www.cybercounsel.uncg.edu
26. R. J. Tait, G. K. Hulse, S. I. Robertson, and P. C. Sprivulis, Emergency department-based intervention with adolescent substance users: 12-month outcomes, Drug and Alcohol Dependence, 2005, 79, 359–363.
27. S. Tutty, M. Simon, and E. Ludman, Telephone counseling as an adjunct to antidepressant treatment in the primary care system: a pilot study, Effective clinical practice., 2000, 4, 170–178.
28. Urbis Keys Young, National review of Tele Counselling and Web Counselling Services: Literature Review, Australian Government Department of Health & Ageing, Canberra, 2003.
29. K. S. Young, An empirical examination of client attitudes towards online counseling, Cyberpsychology and Behavior, 2005, 8, 172–177.
30. J. P. Yun, The role of attachment status in predicting longitudinal relationships between session-impact events and the working alliance within an adolescent client population, Dissertation Abstracts International: Section B: The Sciences and Engineering, 2002, 62, 5966.
31. M. F. Zabinski, D. E. Wilfley, K. J. Calfas, A. J. Winzelberg, and C. B. Taylor, An interactive psychoeducational intervention for women at risk of developing an eating disorder, Journal of Consulting and Clinical Psychology, 2004, 72, 914–919.