Empowering service personnel to deliver quality service

Service Quality Management in Hospitality, Tourism, and Leisure

Volumn , Issue , 2013, Pages 223-238

  Chernish, William N ^a  

^a UNIVERSITY OF HOUSTON   (United States)

Author keywords

[No Author keywords available]

Indexed keywords

EID: 85072383746     PISSN: None     EISSN: None     Source Type: Book    
DOI: None     Document Type: Chapter

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