Quality time and the 'beautiful call'

Re-organising Service Work: Call Centres in Germany and Britain

Volumn , Issue , 2017, Pages 183-203

  Alferoff, Catrina ^a   Knights, David ^a  

^a KEELE UNIVERSITY   (United Kingdom)

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EID: 85070929541     PISSN: None     EISSN: None     Source Type: Book    
DOI: None     Document Type: Chapter

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