Call centre consumption and the enchanting myth of customer sovereignty

Re-organising Service Work: Call Centres in Germany and Britain

Volumn , Issue , 2017, Pages 163-182

  Korczynski, Marek ^a  

^a LOUGHBOROUGH UNIVERSITY   (United Kingdom)

Author keywords

[No Author keywords available]

Indexed keywords

EID: 85070872146     PISSN: None     EISSN: None     Source Type: Book    
DOI: None     Document Type: Chapter

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