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Volumn 15, Issue 6, 2002, Pages 277-288

Assessment of facilities management process capability: A NHS facilities case study

Author keywords

Facilities management; National health service; Process efficiency; Process management

Indexed keywords

ARTICLE; EVALUATION; HEALTH CARE QUALITY; HEALTH SERVICES RESEARCH; HOSPITAL MANAGEMENT; HOSPITAL SUBDIVISIONS AND COMPONENTS; HUMAN; MANAGEMENT; METHODOLOGY; NATIONAL HEALTH SERVICE; NONBIOLOGICAL MODEL; ORGANIZATION; ORGANIZATION AND MANAGEMENT; PUBLIC HOSPITAL; RISK MANAGEMENT; STANDARD; TOTAL QUALITY MANAGEMENT; UNITED KINGDOM;

EID: 85066162998     PISSN: 09526862     EISSN: None     Source Type: Journal    
DOI: 10.1108/09526860210442047     Document Type: Article
Times cited : (22)

References (15)
  • 1
    • 77950403998 scopus 로고    scopus 로고
    • Theory building in facilities management research: Case study methodology
    • paper presented at the, The University of Salford
    • Amaratunga, D. and Baldry, D. (2000), "Theory building in facilities management research: case study methodology", paper presented at the Bizarre Fruit Postgraduate Conference, The University of Salford, pp. 107-23.
    • (2000) Bizarre Fruit Postgraduate Conference , pp. 107-123
    • Amaratunga, D.1    Baldry, D.2
  • 3
    • 77950426997 scopus 로고    scopus 로고
    • Construct IT, The University of Salford, Salford
    • Construct IT (2001), Introduction to SPICE FM, The University of Salford, Salford.
    • (2001) Introduction to SPICE FM
  • 4
    • 0004117326 scopus 로고    scopus 로고
    • Department of Health, HMSO, London
    • Department of Health (2000a), NHS Plan, HMSO, London.
    • (2000) NHS Plan
  • 7
    • 77950419833 scopus 로고    scopus 로고
    • (online), February, available at
    • Department of Health (2002b). NHS Performance Assessment Framework, (online), February, available at: www.doh.gov.uk/piconsultation/nhspaf.htm.
    • (2002) NHS Performance Assessment Framework
  • 8
    • 22544449520 scopus 로고    scopus 로고
    • The creation of a management-by-variance tool for facilities management performance assessment
    • Hinks, J. and McNay, P. (1999), "The creation of a management-by-variance tool for facilities management performance assessment", Facilities, Vol. 17 No. 1/2, pp. 31-53.
    • (1999) Facilities , vol.17 , Issue.1-2 , pp. 31-53
    • Hinks, J.1    McNay, P.2
  • 9
    • 77950373210 scopus 로고    scopus 로고
    • (online), March, available at
    • NHS Estates (2002a), The Patient Experience, (online), March, available at: www.nhsestates.gov.uk/patient-envrionment/index.asp.
    • (2002) The Patient Experience
  • 10
    • 77950404453 scopus 로고    scopus 로고
    • (online), April, available at
    • NHS Estates (2002b), Sustainable Development in the NHS: Introduction, (online), April, available at: www.nhsestates.gov.uk/sustainable-development/ index.asp.
    • (2002) Sustainable Development in the NHS: Introduction
  • 11
    • 77950435322 scopus 로고    scopus 로고
    • NHS Executive (2000), Patient Environment Action Teams (PEAT), Department of Health, HM Stationery Office, London
    • NHS Executive (2000), Patient Environment Action Teams (PEAT), Department of Health, HM Stationery Office, London.


* 이 정보는 Elsevier사의 SCOPUS DB에서 KISTI가 분석하여 추출한 것입니다.